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Better than expected and good value for money, we had comfort rooms, which are manageable and well thought out. Very good value for money.

This stay was just exquisite and very luxurious. I did spend a little more on this hotel because it was my birthday and they definitely offered value for money beyond my expectations. Firstly all the staff greeted us pleasantly and with a smile any time of day or night. A great location with plenty of places to go, eat and shop just with a short walk or great public transport routes. The rooms in the hotel are 'out of this world' very cool, modern art décor that really 'pops' out at you, in the rooms as well as throughout the hotel. At check in the receptionist noticed it was my birthday the next day and handed me some expensive Belgium branded chocolates. We had also added breakfast and I thought why not treat myself while in this very luxurious hotel and I received a lovely surprise at the breakfast table. A beautifully decorated pear tart and all the staff gathered to sing 'happy birthday' to me which made me feel really special. Also later on that day when we returned to the room it had been cleaned with another little treat from another expensive brand. The hotel also had a rooftop pool and terrace and even though it was cold outside the indoor pool was a great place to relax. I would without a doubt stay at this Hotel again! One of my best experiences of a hotel in a long time. I did noticed they treated all the other guests really well regardless of if its your birthday or not! Extremely satisfied.

Good

Great hotel although looks a bit tired. Cleaning service can be improved. One day the cleaner did not pass at all and the next day the room was cleaned late in the afternoon. Breakfast area lacks character - we did not opt for breakfast as so many options in the area.

Nice property right at the main train station. But, the room never could get cool (always a warm 74 degrees). Uncomfortable for sleeping.

Excellent staff that was very helpful in answering questions. Room was very clean and maid service was exceptional. Location was close to the main square.