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Garza Blanca Resort & Spa Cancun

5.0 star property

Photo gallery for Garza Blanca Resort & Spa Cancun

7 outdoor pools, pool umbrellas, pool loungers
Lobby
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • All-inclusive
  • Hot tub
  • Room service

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪8 min walk‬
  • Punta Sam Beach
    ‪9 min walk‬
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for One Bedroom Suite - Room Only

Premium bedding, down duvets, in-room safe, desk

One Bedroom Suite - Room Only

  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Three Bedroom Ocean Front - Room Only

Three Bedroom Ocean Front - Room Only | Terrace/patio

Three Bedroom Ocean Front - Room Only

  • 403 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Suite - Room Only

Premium bedding, down duvets, in-room safe, desk

Two Bedroom Suite - Room Only

  • 170 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed - Room Only

Premium bedding, down duvets, in-room safe, desk

Junior Suite Ocean View 1 King Bed - Room Only

  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Swim Up - Room Only

One Bedroom Swim Up - Room Only

One Bedroom Swim Up - Room Only

  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Ocean View - Room Only

Premium bedding, down duvets, in-room safe, desk

One Bedroom Ocean View - Room Only

  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds - Room Only

Premium bedding, down duvets, in-room safe, desk

Junior Suite Swim Up 2 Queen Beds - Room Only

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim Up 1 King Bed - Room Only

Premium bedding, down duvets, in-room safe, desk

Junior Suite Swim Up 1 King Bed - Room Only

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 1 King Bed - Room Only

Junior Suite 1 King Bed - Room Only

Junior Suite 1 King Bed - Room Only

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View 2 Queen Beds - Room Only

Beach/ocean view

Junior Suite Ocean View 2 Queen Beds - Room Only

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds - Room Only

Premium bedding, down duvets, in-room safe, desk

Junior Suite 2 Queen Beds - Room Only

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Three Bedroom Loft - Room Only

Three Bedroom Loft - Room Only

Three Bedroom Loft - Room Only

  • 447 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Ocean View - Room Only

View from room

Two Bedroom Ocean View - Room Only

  • 170 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Similar properties

Aerial view

Garza Blanca Resort & Spa Cancun - All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, (977)
The price is AU$1,032
for 1 room
includes taxes & fees
11 May - 12 May
Garza Blanca Resort & Spa Cancun - All Inclusive

About the area

Punta Sam

When you stay at Garza Blanca Resort & Spa Cancun in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. .This beach resort is 5.2 mi (8.4 km) from North Beach and 12.3 mi (19.8 km) from Gaviota Azul Beach.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Ferry Terminal - 8 min walk - 0.7 km
  • Punta Sam Beach - 9 min walk - 0.8 km
  • Playa Mujeres Golf Club - 8 min drive - 5.7 km
  • Isla Mujeres Ferry Terminal - 78 min drive - 8.2 km
  • North Beach - 88 min drive - 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Hiroshi Bar - ‬2 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬18 min walk
  • ‪Caprichos Villa del Palmar - ‬7 min walk
  • ‪Davinos - ‬7 min walk

About this property

Garza Blanca Resort & Spa Cancun

Luxury resort on the beach, with 7 outdoor pools
Garza Blanca Resort & Spa Cancun offers 452 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. This Punta Sam resort provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, and bidets. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A health club and a complimentary water park are featured at the resort. 7 outdoor swimming pools and 3 hot tubs are on site.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 452 air-conditioned rooms featuring iPod docking stations. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, bidets, and bathrobes.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, 3 hot tubs, and a complimentary water park. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Blanca Blue, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Blanca Blue - Onsite fine-dining restaurant.
The Food Truck - Onsite seafood restaurant. Open daily.
The Snack - Onsite restaurant. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Garza Blanca Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Shopping centre
  • Water sports equipment

Family friendly

  • 7 outdoor pools
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Garza Blanca Resort & Spa Cancun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 82 out of 130 reviews
Rating 8 - Good. 18 out of 130 reviews
Rating 6 - Okay. 12 out of 130 reviews
Rating 4 - Poor. 8 out of 130 reviews
Rating 2 - Terrible. 10 out of 130 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the food was not five star and it was difficult to get waiters to bring you lunch. the only lunch options were at pool and there were never waiters around
Stayed 6 nights in Jan 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property deserves five stars. There’s plenty of eating options and they are very good ones at that. The pool environment is excellent. The Concierge’s white glove service I received as a VIP was incredible and Garza is on top of its game. Highly recommended.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to celebrate my birthday and it was a blast. Everyone is very professional. Staff were beyond all expectation, especially Jesus and Fermin Thank you guys appreciate it
Stayed 2 nights in Dec 2024

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality we got was awesome. Just a beautiful place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Flordeluna

Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Stayed 1 night in Aug 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Garza Blanca

We Love Garza Blanca! It was our first time to the Cancun property, but have stayed at Puerto Vallarta & Los Cabos properties and loved them so Cancun was just as amazing!!
Stayed 4 nights in Aug 2024

10/10 Excellent

ALEX V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an amazing view and the hotel staff was very friendly. The see through pool was our favorite. We loved the carousel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

kamel

Stayed 3 nights in Jul 2024

2/10 Terrible

David Paul

Stayed 7 nights in Jun 2024

4/10 Poor

Natalie, beverly hills

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is awful
Stayed 5 nights in May 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service needs to improve
Stayed 5 nights in Jun 2024

10/10 Excellent

Angelo, Commerce City

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The food was a great, room service had a great selection. The spa was relaxing. If you are looking for a modern, quiet, and luxury resort with great staff Garza Blanca is for you.
Stayed 3 nights in Apr 2024

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing They just need a better beach
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayra

Stayed 5 nights in Apr 2024

10/10 Excellent

Claudette

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip experience at Garza Blanca has been the most amazing experience our family had in a long time. The service, security, the food and facility amenities are more than a five start resort. This the perfect place for family with young children and friends. Our kids ages ranging from 10 to 6 yrs old. Garza Blanca gave us the attention is hard to get in the states or any other country. We were truly treated as a FAMILIA. Everyone works so hard to give you the best possible service. We are thankful for all the waitress, bartenders and staff. Muchísimas Gracias a Fernando, Oswaldo, Maria at Gourmet Hall. We enjoyed a fresh catch Sea bass 3 night out of our 5 nights. Sarai, Eduardo and everyone from the beach restaurant. Muchas Gracias por sus atenciones. Our home profession is based on science and finding a knowledgeable massage therapist is quite difficult sometimes. I highly recommend Nayeli for a massage therapist. Her magical hands and energy speaks volumes.
Stayed 5 nights in Mar 2024

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property. Would have liked more quality dining options.
Stayed 3 nights in Feb 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great! Food, service, staff, amenities all just wonderful!
Stayed 6 nights in Mar 2024

10/10 Excellent

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so family friendly. The staff is amazing. I cannot recommend it enough for families of all ages.
Stayed 7 nights in Mar 2024

10/10 Excellent

Haewon Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service by the most courteous staff! The property is beautiful and exttemely clean - quite new and superbly maintained. Food is mostly excellent in quality and quantity- could actually reduce the serving size in Hiroshi (less rice in sushi) and the steakhouse (14 oz option only for aged steak). Even if you purchased the all inclusive option, the servers will bring an itemized bill each time you purchase drinks at the bar or eat at the restaurant andyou have to sign it. There is a small resort fee for each night. Rooms, facilities like the fitness room and swimming pools are lovely. The beach is nice with white sand but a bit rocky in the water. The stone flooring by the pool gets super slippery and i saw 2 kids falling pretty hard. There is no buffet lunch or dinner restaurants - but you can visit the sister resort's or do food truck or room service. It is advisable to book restaurants several days before you actually arrive. Butler service was great.activities were good but dont expect late night parties at bars - it's not geared towards that kind of ambiance. They do promote time share presentations but you can opt to skip. The carousel at the front was a nice added feature!
Stayed 4 nights in Mar 2024

4/10 Poor

richard

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Mar 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024