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Hotel Beló Isla Mujeres - All Inclusive

4.0 star property

Photo gallery for Hotel Beló Isla Mujeres - All Inclusive

2 outdoor pools, pool loungers
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view
Front of property
Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included | Beach/ocean view
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Spa

Explore the area

Map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min walk‬
  • Garrafon Natural Reef Park
    ‪1 min walk‬
  • Joysxee Floating Bottle Island
    ‪4 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪13 min drive‬

Room options

View all photos for Luxury Junior Suite King with Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Balcony

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite Double Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Terrace

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View

  • 236 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi

  • 94.8 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Deluxe Suite King Bed - Adults Only

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Deluxe Suite King Bed - Adults Only

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Terrace

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 50 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Isla Mujeres

Located in Isla Mujeres, Hotel Beló Isla Mujeres - All Inclusive is a 5-minute drive from Punta Sur and 7 minutes from Isla Mujeres Ferry Terminal. .This all-inclusive hotel is 4 mi (6.4 km) from North Beach and 10.8 mi (17.3 km) from Playa Mujeres Golf Club.

What's nearby

  • Dolphin Discovery - 11 min walk
  • Crayola House - 4 min drive
  • Punta Sur - 5 min drive
  • Isla Mujeres Ferry Terminal - 7 min drive
  • North Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 122 min drive

Restaurants

  • ‪Buffet Restaurant - ‬11 min walk
  • ‪IceBar Mexico - ‬6 min walk
  • ‪Mango Café - ‬4 min drive
  • ‪Playa Tiburón - ‬7 min walk
  • ‪Taboo - ‬14 min walk

About this property

Hotel Beló Isla Mujeres - All Inclusive

Beachside hotel to enjoy 2 outdoor pools and white sand beach
Hotel Beló Isla Mujeres - All Inclusive offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Make yourself at home in one of the 65 air-conditioned rooms featuring minibars and espresso makers. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 2 outdoor swimming pools or 3 hot tubs and enjoy other recreational amenities, which include a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Hotel Beló Isla Mujeres - All Inclusive has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Fitness centre
  • Spa services

Family friendly

  • 2 outdoor pools

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Communal living room
  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Local meal delivery service
  • Minibar

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Beló Isla Mujeres - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 835 reviews
Rating 8 - Good. 154 out of 835 reviews
Rating 6 - Okay. 103 out of 835 reviews
Rating 4 - Poor. 49 out of 835 reviews
Rating 2 - Terrible. 52 out of 835 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John, Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, quiet, relaxing.
Stayed 4 nights in Nov 2024

8/10 Good

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property with friendly and attentive staff. The food and drinks were mediocre. We ended up eating most of our dinners at other places, which somewhat defeats the benefit of an all inclusive resort. But on balance, we were satisfied with our stay and would recommend the property to others.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in Nov 2024

2/10 Terrible

Jeffery

Travelled with family
Liked: Amenities
Poorly Managed!
Stayed 6 nights in Oct 2024

10/10 Excellent

Robert James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 7 nights in Oct 2024

2/10 Terrible

Hina

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Oleh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Eric

Stayed 4 nights in Oct 2024

10/10 Excellent

matthew

Stayed 5 nights in Sep 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was an excellent conditions. The food was amazing and the service perfect.
Stayed 3 nights in Oct 2024

2/10 Terrible

Brandyn

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Treated us horribly. A wedding was there, they gave the entire resort to that wedding group. only offered us room service. the staff would close everything down at 11:00 and refuse service but for them, they stayed and played loud music until 3 am. Those guests ran up and down the hallways screaming and hollering. the staff did NOTHING but threaten to call the police when we asked to turn the music down, we had 7 am flights. It was a nightmare and my group and I will never stay here again.
Stayed 5 nights in Oct 2024

2/10 Terrible

Samantha

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We had a terrible experience at Hotel Belo. The food was subpar. There was a last minute wedding that took over the entire hotel and we were unable to use any amenities - the beach, restaurant and sky bar were all closed for them. There was no communication from management to us about this and management refused to speak with us about our concerns. One of the worst experiences we’ve ever had in any hotel or resort. We were constantly locked out of our room and could not get anyone to come to the room to help. Half of the elevators didn’t work. Hot tubs were cold. Absolutely do not recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 4 nights in Oct 2024

6/10 Okay

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very laid back and quit
Stayed 7 nights in Sep 2024

4/10 Poor

Sean

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Air conditioning in our room was not working and they would not fix it. Food was below average at best.
Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel surrounded by beautiful welcoming people. Loved the stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica Matallana

Liked: Cleanliness, staff & service, property conditions & facilities
Service it was great
Stayed 4 nights in Sep 2024

10/10 Excellent

BRITTANIE

Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The concierge greeted us with a drink and helped with checking into our room. Room service was always great and delivered fast. The entire hotel staff were extremely friendly and attentive. Highly recommend this hotel.
Stayed 2 nights in Jun 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Gerardo

Stayed 7 nights in Aug 2024

10/10 Excellent

Jason Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience from checking in to check out was wonderful.. The room was very clean and comfortable along with great room service. The on site restaurant 140 deg, has a great menu and exceptional food! My only complaint would be the lack of good access to the ocean water, but the pools and bar service made up for it.
Stayed 6 nights in Aug 2024

8/10 Good

Jasmin

Travelled with family and small children
The food in the restaurant was just ok nothing to brag about it mane is limited
Stayed 7 nights in Aug 2024