Hotel Riu Dunamar - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Dunamar - All Inclusive

Aerial view
Free minibar, in-room safe, individually decorated, desk
6 bars/lounges, 2 swim-up bars, poolside bar
5 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included
  • Spa

Explore the area

Map
Blvd. Costa Mujeres, Costa Mujeres, QROO, 77720
  • Playa Mujeres Golf Club
    ‪10 min drive‬
  • Punta Sam Ferry Terminal
    ‪11 min drive‬
  • Mujeres Beach
    ‪18 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Oceanfront (B2C-US)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Oceanfront (U)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (C)

  • 70 sq m
  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Double Room, Partial Ocean View (C)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (C)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms (C)

  • 36 sq m
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Double Room, Partial Ocean View (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Standard Double Room, Ocean View (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (M)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (M)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (E)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (E)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, 2 Bedrooms (U)

  • 36 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite (M)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (M)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (U)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Ocean View (U)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (U)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 70 sq m
  • Sleeps 5
  • 4 Twin Beds

Suite (B2C-US)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Costa Mujeres

With a stay at Hotel Riu Dunamar - All Inclusive in Costa Mujeres, you'll be on the beach, within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. .This all-inclusive property is 10.6 mi (17.1 km) from Isla Mujeres Ferry Terminal and 14 mi (22.6 km) from Playa Tortugas.

What's nearby

  • Playa Mujeres Golf Club - 10 min drive - 6.4 km
  • Mujeres Beach - 18 min drive - 8.0 km
  • Isla Mujeres Ferry Terminal - 88 min drive - 17.1 km
  • Miguel Hidalgo - 89 min drive - 17.7 km
  • Dolphin Discovery - 94 min drive - 22.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Isla Blanca - ‬7 min drive
  • ‪So Cal Gourmet Food Emporium - ‬4 min drive
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Braza Grill - ‬4 min drive

About this property

Hotel Riu Dunamar - All Inclusive

Family-friendly fun at the beach, with 5 outdoor pools
Hotel Riu Dunamar - All Inclusive offers 740 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include facials and body treatments. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 740 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Isla Mujeres, one of the property's 5 restaurants. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 1378 square feet (128 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Isla Mujeres - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Pompeya - This buffet restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Bamboo - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Las Brasas - This steakhouse serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants
  • 2 swim-up bars, 6 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Isla Mujeres
  • Kulinarium
  • Pompeya
  • Bamboo
  • Las Brasas

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Corner/local shop
  • Playground
  • Separate living room
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (1378 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 33.94 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

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Hotel Riu Dunamar - All Inclusive All-inclusive property

Hotel Riu Dunamar - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 627 out of 1318 reviews
Rating 8 - Good. 354 out of 1318 reviews
Rating 6 - Okay. 177 out of 1318 reviews
Rating 4 - Poor. 79 out of 1318 reviews
Rating 2 - Terrible. 81 out of 1318 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
went with family including my toddler & we all had fun will definitely go back there.
Stayed 3 nights in Nov 2024

4/10 Poor

Milena

Liked: Property conditions & facilities
Disliked: Staff & service
The hotel it self is beautiful and the beaches are kept clean the hotel is about 45 minutes away from the city my only complaint would be that the staff was not the friendliest with an exception of a few bar tenders by the pool area Willy was very nice.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel because of the waterpark. Glad I did because my daughter loved it. The property is very clean and most of the staff was friendly. The food options were better on some days than others, but still very good. The only downside is that there is nothing at all outside of the property. But I already knew that when I booked. If you want to be in area where there is entertainment and shopping nearby, the hotel zone is where you want to be. If you are just wanting to stay within the facility and enjoy yourself, this is a great option. Overall, I would came back again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Javier Valentino, Fairfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 7 nights in Nov 2024

10/10 Excellent

Mayra Janeth, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is really nice

2/10 Terrible

felix

Travelled with family
Disliked: Staff & service, room comfort
Beware they give you 2 ds mattress for 3 adults
reservamos para 3 personas adultas. las camas parecen de nin̈os. les dijimos que nos movieran a un cuarto con una cama king. nos dijeron que no habia disponibilidad. la solution para ellos era traernos otra cama personal. las camas eran todas aguadas. dormimos mal. recomiendo que si ofrezen para 3 personas que al menos las camas por lo menos sean queen y de mejor calidad. We booked for 3 adults. The beds look like they were for kids. We asked them to move us to a room with a king bed. They told us there was no availability. Their solution was to bring us another personal bed. The beds were all watery. We slept badly. I recommend that if they offer for 3 people that at least the beds be queen size and of better quality.
Stayed 4 nights in Nov 2024

8/10 Good

Tarrant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a better menu for restaurants
Stayed 4 nights in Nov 2024

10/10 Excellent

Orlando F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 5 nights in Nov 2024

2/10 Terrible

Reba

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. I have been traveling to Cancun for 20 years and this is the first poor review I have written after staying at several resorts. Upon arrival, they informed us they only had twin beds and not double beds and we had to move to a king with a pullout to accommodate our group. We later learned this wasn’t true after seeing into rooms. They charged me an extra money for my 6 yo old after arrival claiming I entered him into Expedia as an infant which I had proof was not true and they were not willing to speak with Expedia when I had them on the phone. Our room still had trash and hair all over the floor. Trash was left throughout the property. Front desk was unfriendly and in general staff was not overly friendly at restaurants or bars. Food quality was poor as well. My Mom was roofied at the pool bar. She barely had any drinks and was unable to walk to the room. She continued to vomit and was incoherent. We informed the front desk and he basically acted like I was lying and there was nothing they could do nor were they concerned. I will never stay at a RIU property again. I was so disappointed in this property.
Stayed 4 nights in Nov 2024

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, the shows,food and the attention of all the people working in there Very satisfied.
Stayed 5 nights in Nov 2024

10/10 Excellent

Edyta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, very nice, good food,
Stayed 5 nights in Nov 2024

8/10 Good

Hasan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything!! The beach is so beautiful and we were so happy to be there. First time in hotel and we were so impressed by the atmosphere and staff. So clean and food was great!!!
Stayed 8 nights in Nov 2024

10/10 Excellent

Akeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining was excellent and the staff was friendly and amazing. I had a great time and would highly recommend to anyone. I’ll be visiting Rui spots anywhere I can.
Stayed 6 nights in Nov 2024

6/10 Okay

Renita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dislike like the food , club and the transportation to and from the airport was terrible.
Stayed 3 nights in Nov 2024

4/10 Poor

Antonio

Disliked: Staff & service
The entertainment was good. Food was OK but at the buffet they kept running out of some food items very quickly and had to wait. Customer service was not that great compared to other RIU’s we’ve stayed at. Rooms are clean. The beach is very dirty and does not look maintained at all. Also there were no waiters at the beach serving drinks. Almost felt as if they were understaffed.
Stayed 5 nights in Nov 2024

2/10 Terrible

Jamillah Saderia

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It was terrible, the staff was so rude the names are Veronica which was one of the staff, Raul is the life guard and Oscar which was the bartender at the swim up bar. Even when you ask for help they didn't want to help at all but give attitude. The transportation around that area is terrible they wanted to charge you more money if u are using U.S money went is unfair. The food was terrible, uncooked no seasoning. The drinks were a hit and miss depending on the bartenders, most drinks were watered down. Then this place doesn't have real party events going on. I came on a Thursday and left Monday. Only party events they have are on Monday, Wednesday and Friday. This is my first Riu hotel experience that I know they don't have events going on every day. But it's shocking because u would think there will be events on the weekend. I wouldn't recommend this hotel at all and it's boring. They didn't even have clean silverware which is a turn off. Even when you ask for a new one they came back with another dirty one. But like I said before wouldn't recommend at all !!
Stayed 4 nights in Nov 2024

4/10 Poor

Dayvaun

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I found that the food choices are not as wide of a variety and the staff was very rude at times and unhelpful with certain situations.there was not much to do on the resort as well which made the experience feel bland and repetitive
Stayed 4 nights in Nov 2024

10/10 Excellent

nidal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a true 5 star resort . Perfect for family with kids.
Stayed 7 nights in Nov 2024

10/10 Excellent

Alejandro, North Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Nov 2024

2/10 Terrible

George

Disliked: Staff & service
Stayed 6 nights in Nov 2024

8/10 Good

Alexandra

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Great friendly and attentive staff but the food and drinks aren’t good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kearston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Food and Drinks
Stayed 7 nights in Nov 2024

10/10 Excellent

Mykel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

David

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The food is absolutely awful at every restaurant. The restaurants are open limited hours and there are several times throughout the day that you simply can't find anything of substance to eat (had to give my kid a microwave hamburger). The beds and pillows are terrible and extremely uncomfortable. Pillows are flat and mattress feels old. The location is an hour away, at best, from all activities (of which there are virtually none on property). Their family rooms are only at the corners, including right on top of the sports bar and next to the night club (where we got stuck). They decided to rebuild something in the sports bar after midnight and were hammering like crazy. I tried to call and couldn't get through to front desk. Had to go downstairs THREE TIMES and finally demanded someone come back with me to listen (they claimed it was just the music from the nightclub and no maintenance was occuring). Dude loud as hell in our room at 1am finally heard it. Sid it'd stop immediately. It didn't. For another hour, though it was less frequent. Absolutely would never recommend this property to anyone.
Stayed 6 nights in Oct 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Oct 2024