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Well presented property, with friendly & professional staff. Great location.

My family stayed here for six nights (enough to experience any problems). But we were really impressed with this hotel. Our room was a triple (#337) and it was a lot bigger than I expected, especially for a European hotel. The bathroom was enormous, modern and clean. Staff was lovely. The complimentary breakfast was really good - pastries, meats, cheeses, eggs, bacon, yoghurts, granola… We were there during a busy time in Rome (Dec 27-Jan 2) so it was nice to be out of the main tourist areas where it was jammed packed. But if you’re a walker you likely won’t mind the location. If you prefer to take transit, there is a Metro station really close by. We did laundry at a self-serve laundromat that was about 100 meters away (it was expensive - 24 euros to wash and dry one large load), but we were glad it was there. I wouldn’t hesitate to recommend this hotel.

Centrally located near Termini in Rome

The Best Western Universo Rome was helpful from the moment we arrived, during our stay and upon departure. We would highly recommend this hotel to all coming to Rome. The staff was friendly and made for a pleasant stay. Thank you to all at the Best Western Universo and hope to see you again!

The staff was very friendly and helpful. The room was cleaned daily and our water restocked. We were greeted each time we left or returned. All sites with the exception of the Vatican were within walking distance. Plenty of shopping and restaurants to choose from!! There is a great cafe right on the corner owned by the nicest couple. Thoroughly enjoyed our stay!

Ideal location for sightseeing in Rome. We had a family room, great for 2 adults & 2 children. Price was right (booked through Expedia for 5 night stay over xmas). The rooms and whole area were so quiet at night, I couldn’t believe it considering it’s a block away from the central train station. Buffet breakfast was exactly the same every morning but for us it was just fine, something for everyone and good coffee. Beds very comfortable though pillows not good. Staff very friendly and helpful. Absolutely recommend and would stay here again.