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Very helpful and friendly staff. Very convenient location right next to the airport. Wasn't that clear how to arrange a shuttle though and tried to phone a few times in advance to arrange with no response until a got an email the day before.

Loved it!

This was a great hotel to stay at located on a quiet street with beautiful views of el cerro San Cristobal and the virgin at its peak, plus a nice view of the Sky Costanera (that is just a short walk away). The staff was courteous, professional and so very helpful. Felipe tried to help me with my SIM when I was having issues and was absolutely brilliant, well-intentioned and attentive. The team seems very happy to be working there and are always laughing, humming or singing along to the music. The food was really good, as well. A good breakfast - although, I would have liked more Chilean bread (una hallullita les mataria?!). And drinks on the rooftop bar on the roof were absolutely beautiful to watch the sunset. The metro station is a block away and super convenient to get to the main tourist attractions, and Bellavista is a little far but still within walking distance from the hotel. Very, very conveniently located. It was also very clean. My room was impeccable. The sheets were crisp, clean and of high quality. Great hotel. Great value for money. Quality stay. Comfortable and convenient.

Very comfortable hotel with lovely grounds and large pool. Specious rooms, excellent shower, quiet and very clean. Great food in the hotel restaurants. A very enjoyable 4-day stay. Note that the hotel is not centrally located, so it's a taxi ride into town, but it's quiet for that reason.

The property itself is great, the staff are helpful, house keeping on point, the location is great, I’d say be vigilant around the area, lots of characters shall we say?! I would stay here again though

Fantastic hotel. Everything really good, great location. Excellent staff at front desk, front door and at the great breakfast. Would definitely stay again and highly recommend.