I was slightly concerned about staying at the Ballantrae Hotel, from reading some of the reviews. However, I didn’t need to worry as it really was ok. The location was great, just a short walk to the shops and Christmas Market, and the tram stopped just down the road. All the receptionists were friendly and welcoming. The room was a decent size, nicely decorated and the beds were comfortable. The bathroom was clean and modern. The continental breakfast was as expected, and set us up for a day of walking. So all in all, I was very happy with the Ballantrae Hotel.