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Mantra Sun City

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mantra Sun City

Indoor pool, 2 outdoor pools
Flat-screen TV
Balcony
Mini-fridge, coffee/tea maker, electric kettle
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Air conditioning

Explore the area

Map
Ocean Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    6 min walk
  • Chevron Renaissance
    8 min walk
  • Infinity Attraction
    10 min walk
  • Surfers Paradise, QLD (SFP)
    14 min walk

Room options

View all photos for 2 Bedroom Ocean

Flat-screen TV

2 Bedroom Ocean

  • 133 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for 2 Bedroom Apartment

Flat-screen TV

2 Bedroom Apartment

  • 133 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for 3 Bedroom Ocean

Flat-screen TV

3 Bedroom Ocean

  • 204 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds

View all photos for Hotel

In-room safe, iron/ironing board, WiFi, bed sheets

Hotel

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Ocean

Mini-fridge, coffee/tea maker, electric kettle

1 Bedroom Ocean

  • 89 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Apartment

Flat-screen TV

1 Bedroom Apartment

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Gold Coast

A stay at Mantra Sun City places you in the heart of Gold Coast, within a 15-minute walk of Surfers Paradise Beach and Cavill Avenue. .This family-friendly hotel is 11.4 mi (18.4 km) from Warner Bros. Movie World and 2.8 mi (4.5 km) from The Star Gold Coast.

What's nearby

  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 8 min walk
  • Cavill Avenue - 12 min walk
  • Slingshot - 14 min walk
  • SkyPoint Observation Deck - 20 min walk

Getting around

  • Cypress Avenue Station - 6 min walk
  • Helensvale Station - 20 min drive
  • Coolangatta Airport (OOL) - 36 min drive

Restaurants

  • ‪Clock Hotel - ‬9 min walk
  • ‪Chiangmai Thai Restaurant Surfers Paradise - ‬6 min walk
  • ‪Nosh Pan Asian - ‬8 min walk
  • ‪Castaway Coffee Bar - ‬6 min walk
  • ‪Priya's Indian Restaurant - ‬9 min walk

About this property

Mantra Sun City

Luxury Gold Coast hotel in Surfers Paradise with 2 outdoor swimming pools
Mantra Sun City offers 102 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.
Make yourself at home in one of the 102 air-conditioned rooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided weekly.
Dip into one of the 2 outdoor swimming pools or 2 spa tubs and enjoy other recreational amenities, which include outdoor tennis courts. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and an arcade/game room.
You can enjoy a meal at Koastal Kitchen serving the guests of Mantra Sun City, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Koastal Kitchen - This restaurant serves breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 15 per day)
  • Available in some public areas: WiFi (AUD 15 per day)

Parking and public transport

  • Self parking on site (AUD 20 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9:30 AM: AUD 25-25 for adults and AUD 15-15 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Koastal Kitchen

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 hot tubs
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
This property offers boxed breakfast-to-go on Monday and Tuesday.

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 25 to 25 for adults, and AUD 15 to 15 for children
  • Fee for in-room wireless internet: AUD 15 per day (rates may vary)
  • Fee for wireless internet in public areas: AUD 15 per day (rates may vary)
  • Airport shuttle fee: AUD 41 per person (roundtrip)
  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

City Mantra
Mantra City
Mantra Sun
Mantra Sun City
Mantra Sun City Hotel
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise
Sun City Mantra
Sun Mantra
Mantra Sun City Gold Coast/Surfers Paradise
Mantra Sun City Hotel
Mantra Sun City Surfers Paradise
Mantra Sun City Hotel Surfers Paradise

Mantra Sun City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 368 out of 1002 reviews" "
Rating 8 - Good. 368 out of 1002 reviews" "
Rating 6 - Okay. 149 out of 1002 reviews" "
Rating 4 - Poor. 70 out of 1002 reviews" "
Rating 2 - Terrible. 47 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jacqui

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Third year that we have holidayed here and each year has been worse. The amenities and accomodation is in poor condition. The high rise building construction next door is extremely noisey from dawn to dusk. The rooms are old, the fridge was tiny and all of the plastic door shelves were missing. Everything outside is rusted. The little interaction with the front of house staff was us standing at the desk with no acknowledgment and then literally 5 words spoken to us. I wouldn’t bother coming back here. The money isn’t worth it.
Stayed 3 nights in Dec 2024

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Didn’t like that you had to pay for parking, if you wanted to have your room cleaned, you had to pay, and the buffet breakfast you had to pay extra for a cappuccino, but the room was lovely and the pool was too
Stayed 4 nights in Sep 2024

10/10 Excellent

Deidrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mantra Sun City is a great place to stay due to the location which is right near the tram line. The resort has amazing facilities especially the heated pool. The Room was quite amazing with us having Ocean Views as requested but our room also had a River View. This was our second time staying & wewill definitely be making this our next holiday accommodation.
Stayed 2 nights in Sep 2024

8/10 Good

Anna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 6 nights in Sep 2024

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

4/10 Poor

Michael, West Melbourne

Disliked: Cleanliness
It was really outdated and in desperate for a refurb. Didn't have s good night sleep due to traffic noise and light coming through
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,
Stayed 7 nights in Aug 2024

10/10 Excellent

Robyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
the pools were a fantastic fun as we had indoor and outside heated pools and the amazing views both ocean view and river view. The tram was at the back gate which made it simple to get transport around Surfers and Gold Coast . The beach was a short stroll easy with small children. Well worth staying here !
Stayed 5 nights in Aug 2024

8/10 Good

Romani

The hotel was o k but no room service was provided
Stayed 3 nights in Aug 2024

6/10 Okay

Hugh

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front office staff weren’t at all responsive to a couple of complaints from other guests who asked for help at the front desk when I was checking in or out. One had asked for maintenance to look at a smelly shower but no one had attended, while another complained about excessive and prolonged construction noise from an adjacent apartment. The receptionist said they would follow up but after the guest left she commented they couldnt do anything because the noise came from a privately owned apartment and had been going for many days. The breakfast facilities are tired, not many options and are overpriced. The entry foyer has this weird chlorine smell about it due to its proximity to the pool. So overall neat, conveniently located, but don’t have high expectations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shakira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and spas
Stayed 4 nights in Aug 2024

8/10 Good

Justina

Liked: Cleanliness, staff & service, property conditions & facilities
A little dated, but great location and spacious.
Stayed 1 night in Aug 2024

6/10 Okay

Bradley

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
King bed was essentially two singles put together. Left me with my feet hanging over the end of the bed.
Stayed 2 nights in Aug 2024

4/10 Poor

Diana Yun Sook

Travelled with group
Disliked: Cleanliness, staff & service
no wifi
It is very hard to get wifi password.
Stayed 7 nights in Aug 2024

8/10 Good

Roslyn Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, with a tram stop out the front. The reception and pool areas are lovely, very spacious and many areas to sit and relax. Our apartment had everything we needed, very well equipped and comfortable with lovely views.
Stayed 7 nights in Aug 2024

6/10 Okay

JAMES

Stayed 2 nights in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Avinash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service at check in
Stayed 4 nights in Jul 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Stayed 5 nights in Jul 2024

10/10 Excellent

Karen

Would have liked fresh towels and extra pillows and blanket
Stayed 5 nights in Jun 2024

10/10 Excellent

Taele

Travelled with partner
Liked: Cleanliness
Like surroundings the property, indoor hot tub, indoor pool dry sauna steam sauna, very huge and spacious. Barbecue area with outdoor pool, resting areas ground floor The best is we don't use our car transport just next-door from Mantra Sun City hotel trams or walk to Surfers Paradise centre 10minutes beach 5mins.
Stayed 3 nights in Jun 2024

6/10 Okay

Jenny

Stayed 3 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrific stay. Great views (which sadly will be hindered with the completion of the new build in front), great location and lovely staff.
Stayed 3 nights in Jun 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Property was fine, a little dated, but still perfectly fine. Very spacious inside. Ironing board was faulty (it collapsed while ironing). Asked for a replacement but was not provided. Great location and hotel nice.
Stayed 3 nights in Jun 2024