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Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

Exterior
Exterior
Property amenity
In-room safe, desk, blackout curtains, soundproofing
Point of interest

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • St. Johns Town Center
    13 min walk
  • Sweet Frog
    10 min walk
  • Kings Avenue Station
    15 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    9 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Jacksonville / St. Johns Town Center

Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1002)
The price is AU$224
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Hyatt Place Jacksonville / St. Johns Town Center

About the area

Jacksonville

With a stay at Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel in Jacksonville (Southside), you'll be a 2-minute drive from St. Johns Town Center and 6 minutes from University of North Florida. .This hotel is 7.8 mi (12.6 km) from Mayo Clinic Florida and 9.7 mi (15.7 km) from EverBank Stadium.

What's nearby

  • St. Johns Town Center - 13 min walk
  • UNF Arena - 5 min drive
  • University of North Florida - 6 min drive
  • Mayo Clinic Florida - 11 min drive
  • EverBank Stadium - 15 min drive

Getting around

  • Jacksonville Station - 25 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪P.F. Chang's China Bistro - ‬3 min drive

About this property

Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

Hotel with free breakfast, near St. Johns Town Center
Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel offers 99 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 99 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Jacksonville? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (1200 square feet)
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express

Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1000 reviews" "
Rating 8 - Good. 139 out of 1000 reviews" "
Rating 6 - Okay. 27 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property & staff was 5 star rated I would recommend this hotel if you’re in the St John shopping area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, clean hotel.
Great stay overall- the breakfast provided was exceptional. The staff was friendly and helpful. My only recommendation for an opportunity to improve service is to have more pillows and towels available for guests. I am 7 months pregnant and requested an extra pillow but the rep at the desk stated “ they only left me one extra pillow and one towel to give out and I’ve already given them away” I don’t understand the stingy approach to pillows and linens and really needed an extra pillow as I forgot mine. This is the reason for my rating. Everything else was great!
Stayed 1 night in Sep 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel. Staff was very friendly. Beds were comfortable and rooms were cold as you wanted. Coffee was great. Proximity to the highway made it a little loud in the room we were in. Maybe in a room facing a different direction you wouldn't have heard it as much. I would definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Marc

Stayed 1 night in Sep 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffany

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

jonathon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. The next time I come to Florida and I need to spend a few nights, I’ll go to the holiday inn every time.
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and staff are friendly. No complaints
Stayed 2 nights in Aug 2024

8/10 Good

John

Stayed 1 night in Jul 2024

10/10 Excellent

Chante

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & clean would stay again. Staff was very welcoming!
Stayed 1 night in Aug 2024

6/10 Okay

Azizah, Henderson

Liked: Staff & service
Room was nice and spacious. Expensive if you are just looking for a place to rest your head.
Stayed 7 nights in Jul 2024

8/10 Good

Tanya D, Waycross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Leana

Liked: Cleanliness, staff & service, property conditions & facilities
Whenever I fly into Jacksonville this is the only hotel I prefer to stay in. Very clean and up to date, the staff is tremendously nice, and the property is in such a great location for food and dining options. Keep up the hard work.
Stayed 1 night in Aug 2024

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Johanny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. The only thing I would change is the mattress. This did leave my wife and I’s backs pretty sore and stiff. Other than that everything was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel option in Jacksonville
Clean properly and close access to shopping, restaurants, stores and highway. Friendly and welcoming check-in.
Stayed 1 night in Apr 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing..
Stayed 1 night in Jul 2024