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Windsor Inn of Jacksonville

2.5 star property

Photo gallery for Windsor Inn of Jacksonville

Pool
Lobby
Reception
Aerial view
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
1351 Airport Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪18 min walk‬
  • UF Health North
    ‪3 min drive‬
  • UF Health Hospital North
    ‪3 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Developer Inn & Suites Airport JAX, a Baymont by Wyndham

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, (561)
The price is AU$119
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Developer Inn & Suites Airport JAX, a Baymont by Wyndham

About the area

Jacksonville

With a stay at Windsor Inn of Jacksonville in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Cruise Terminal and Jacksonville Zoo and Gardens. .This hotel is 13.7 mi (22 km) from EverBank Stadium and 13.4 mi (21.5 km) from VyStar Veterans Memorial Arena.

What's nearby

  • River City Market Place - 18 min walk
  • UF Health North - 3 min drive
  • Oceanway Community Center - 5 min drive
  • Jacksonville Zoo and Gardens - 9 min drive
  • Jacksonville Cruise Terminal - 14 min drive

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

Windsor Inn of Jacksonville

Jacksonville hotel in Northside with a 24-hour fitness center and a 24-hour front desk
Windsor Inn of Jacksonville offers 117 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels.

Bathrooms include bathtubs and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 117 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Self-serve breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and microwave in a common area. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Self-service breakfast available for a fee daily 6:30 AM–9:00 AM: USD 7.99 for adults and USD 7.99 for children

Things to do

  • 24-hour fitness centre

Family friendly

  • Mini-fridge

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 89
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately USD 7.99 for adults and USD 7.99 for children
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-in fee: USD 35
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Quality Inn Jacksonville
Quality Jacksonville

Windsor Inn of Jacksonville Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 299 out of 916 reviews
Rating 8 - Good. 222 out of 916 reviews
Rating 6 - Okay. 124 out of 916 reviews
Rating 4 - Poor. 95 out of 916 reviews
Rating 2 - Terrible. 176 out of 916 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Macey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Autumn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms smelled like cat urine and mold. Front desk refused to give towels. Breakfast is NOT included in the price of the room. People live full time here. Smoke Marijuana outside their rooms. Did not give back deposit because they said the room smelled. But the room had smelled when we first got into it.
Stayed 2 nights in Nov 2024

6/10 Okay

Yashira

Travelled with group
Liked: Cleanliness, staff & service
It was a good experience. Booked the hotel last minute so didn’t get to research the hotel. Breakfast was ok at best.
Stayed 1 night in Nov 2024

2/10 Terrible

Leann

Stayed 1 night in Oct 2024

10/10 Excellent

China

Liked: Cleanliness, staff & service, property conditions & facilities
Fornthe price, the property was great. Could use a little touches but everything was clean and the staff was very friendly.
Stayed 1 night in Nov 2024

6/10 Okay

Mari

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Some units are nicer than others. Some need maintenance. You can change rooms if you don't like the one you're given.
Stayed 8 nights in Oct 2024

8/10 Good

Kingsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and clean. The staff are respectful. I will like the swimming pool to be open for guests to swim if they want.
Stayed 1 night in Nov 2024

4/10 Poor

Raven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Jakoria

it was nice and well put together
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE ALL AROUND
Horrible. They are NOT dog friendly, sheets and comfortable has stains, bathroom had mold and flooded when you showered. Doors don’t close properly there’s a gap between door and trimcharge for service animals. Horrible customer service they will literally laugh in your face. Never again Kicked us out for the dog “barking” but infact he wasn’t bc we were literally in the room sleeping. They just steal your money was told id be refunded and nothing.
Stayed 5 nights in Nov 2024

4/10 Poor

Jason

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Never To Return
Pulled up and thought it looked VERY dated. There was no signage with the hotel name on it. The front desk could not find my reservation through hotels.com. I made this reservation for 2 rooms with breakfast included almost a year ago when planning our cruise. They said they got a new system and did not have it. I asked how much it was and was qutoted double the from my reservations. I showed her my email and she honored the price w/ a $50 cash deposit. Went to the room and was not impressed. There was a chair that was falling apart and was place was just sketchy looking. I went back to get a refund and was told no refund. She gave me another room in the inner area looking at the pool and told me that when the other friends got there she would give them a room next door or at least really close. There was an old couch that we would not sit on. There was some good restaurants very close by. We went to the store and bought cleaning lysol wipes and spray to clean it better. My friends came and They did not give them the room near us which a few i saw were vacant. I went with them to there room it was doable for 1 night with some extra cleaning which we did. The grass was uncut in the inner area around the pool. We did not get in the pool. They wanted to charge extra for breakfast so we did not eat there. Went to get our deposit and they could not find it at first. The deposit system seems unorganized. We did finally get the $50 back and survived the night. Never to return.
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Liked: Property conditions & facilities
No wifi
Front desk very friendly. Wifi never worked. Wanted $8.59 for breakfast
Stayed 1 night in Nov 2024

8/10 Good

Shontel

Stayed 1 night in Nov 2024

4/10 Poor

craig

Front desk did not hold room requested And said they would block for me Tv anf internet did not work When I asked at front desk they told me it work intermittently And than the told me to stop complaining and I could always leave if I was not jappy
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

Alray

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got there on my check in day and they informed me right then and there that I didnt have a reservation due to new management being in charge and my reservation being lost. I was then told I couldn't stay because they were overbooked. I will be reporting to Hotels.com and getting a refund.
Stayed 3 nights in Nov 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for a one night stay… Hotel claim they never received payment my card was charged and I had proof of payment receipt
Stayed 1 night in Nov 2024

4/10 Poor

Ward

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

kieth

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Oct 2024

10/10 Excellent

Antuan

Stayed 7 nights in Oct 2024

2/10 Terrible

Deanna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms nice..BUT I PAID ON LINE. THEY ASKED 50.00 DEPOSITE TO BE GIVIN BACK ROOMS ARE PET FRIENDLY BUT YET KEPT DEPOSIT BECAUSE OF DOG ALSO SMELLED CIGAR I WILL NOT GO BACK KEPT MY DEPOSITE SO MY ROOM WAS OVER 100.00 FOR NIGHT
Stayed 1 night in Oct 2024

4/10 Poor

Ross

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Simple and can't beat the price.
I took a flyer on Windsor because of economics and I'm glad I did. I normally stay at much more expensive locations that cost literally twice as much. I was alone so didn't need anything grand. I just needed simple, cheap and quiet. There was a problem with the later but the hotel staff handled that deftly. The hotel appears to be an old hotel that a family has taken over to run and remodel. The whole place while old has been completely redone top to bottom. The grounds as well as rooms are clean and don't smell or anything like that. The rooms have been redone completely and look very nice. The only thing I would have wanted differently is a better TV and bed. On the hidden plus side Tmobile data speeds were EXCEPTIONAL here vs. poor at other hotels. The family running the place is super nice and clearly invested in its success by their actions. Seriously though for the price a paid while I was passing through I couldn't be more pleased!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ushawnda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024