Hard Rock Hotel Madrid

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Suite, Terrace (Gold) | Bathroom
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Down duvets, minibar, in-room safe, desk
Rock Star Suite | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Paseo del Prado
    ‪6 min walk‬
  • Prado Museum
    ‪12 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

Classic Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Silver Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Star Suite

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, City View

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Garden View

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, City View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Family)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Terrace (Gold)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Madrid

With a stay at Hard Rock Hotel Madrid in Madrid (Arganzuela), you'll be within a 5-minute drive of Gran Via and Prado Museum. .This luxury hotel is 3.9 mi (6.2 km) from Santiago Bernabéu Stadium and 1.5 mi (2.4 km) from El Retiro Park.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk
  • Prado Museum - 12 min walk
  • Puerta del Sol - 19 min walk
  • El Retiro Park - 3 min drive
  • Gran Via - 4 min drive

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪NuBel - ‬1 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Taberna Arzabal - ‬4 min walk

About this property

Hard Rock Hotel Madrid

Luxury hotel connected to a rail/subway station in Arganzuela with a 24-hour fitness center
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. 49-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at Sessions serving guests of Hard Rock Hotel Madrid. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 24 for adults and EUR 13.5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Sessions
  • GMT+1
  • RT60

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Lift
  • Hand-held shower head
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1314 out of 1770 reviews" "
Rating 8 - Good. 310 out of 1770 reviews" "
Rating 6 - Okay. 96 out of 1770 reviews" "
Rating 4 - Poor. 35 out of 1770 reviews" "
Rating 2 - Terrible. 15 out of 1770 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Were greeted warmly on arrival in the hotel. Check in was easy. Were given lots of excellent recommendations by the lovely lady who checked us in - sorry, I forget her name 😳. The beds were very comfortable and the room we had was very quiet, despite overlooking a busy road. The bathroom set up was a little odd and my teen didn’t like the lack of privacy for changing when getting out of the shower. But we worked round it. The bar area downstairs is very nice. We ate in the restaurant Sessions a couple of nights when we were tired from walking. Both nights, there was live music in the bar area, which was great to listen to. The view from the rooftop bar is excellent, but sadly the bar was closed.
Stayed 3 nights in Oct 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

dolores

Stayed 1 night in Oct 2024

10/10 Excellent

Lina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, nice room and so quiet. 5 minutes walk to the metro station and 15 minutes to the train station. Love it
Stayed 3 nights in Oct 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, we walked around the town it was very convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, beautiful rooftop bar, and amazing staff. I will definitely be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Oscar, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The excellent team they have. They took care of all your needs with light speed velocity. You feel like at home.
Stayed 5 nights in Oct 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice
Stayed 6 nights in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was lack of lights over sink, made it difficult to put contacts in.
Stayed 2 nights in Oct 2024

6/10 Okay

Ramona, Bristol

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Was not impressed inanyw ay, by facilities, amenities or staff. Had to ask multiple iems for the same things. It got frustrating and we just gave up.
Stayed 4 nights in Oct 2024

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent but very busy hotel. Comfortable rooms. Well appointed. Nice pool and bar area. A good choice to stay but you will need to use transit to go to most places. Definitely worth a look.
Stayed 3 nights in Jul 2024

6/10 Okay

vicentiu

Liked: Cleanliness, staff & service
Big surprise
The surprise was that the room was very small, not close to what I expected from the pictures The view was interior yard with the kitchen exhaust vents right on our window
Stayed 4 nights in Oct 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and shower great
Stayed 1 night in Oct 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen, Reading

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean hotel. An enjoyable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

mike

Stayed 2 nights in Sep 2024

6/10 Okay

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atenciones y me sorprendió el restaurante con su hamburguesa Iberica
Stayed 4 nights in Oct 2024

10/10 Excellent

Helen

Stayed 1 night in Sep 2024

8/10 Good

Eric

Stayed 4 nights in Sep 2024

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. Extra comfortable bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Amaray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel great coffe
Stayed 2 nights in Oct 2024

10/10 Excellent

cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel seems super new and it was VERY clean. It was spotless! Nice toiletries to shower with and a comfy bed. The only negative is they host a TON of events, we went down to see the pool on our first day and it was SO crowded from an event, then the next day we wanted to check out the rooftop and we couldn't go, even as hotel guests, because they were getting ready for a DIFFERENT event. The rooftop has a bar/restaurant that is for hotel guests yet we couldn't go. We were annoyed and expressed our annoyance and the hospitality manager (?) heard us and ended up comping us some wine and a snack plate the next day. Grocery store a short walk away. The staff was very nice, helped get us a cab a few times.
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024