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The Charter House

3.5 star property

Photo gallery for The Charter House

Outdoor pool, pool loungers
Reception
Superior Room
Outdoor pool, pool loungers
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Place, Greenbelt Shopping Mall
    ‪1 min walk‬
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Glorietta Mall
    ‪5 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

7.8 out of 10
Good
(23 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for VIP Room

VIP Room | Living area

VIP Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Makati

With a stay at The Charter House, you'll be centrally located in Makati, steps from Greenbelt Shopping Mall and Ayala Center. .This hotel is 0.2 mi (0.3 km) from Ayala Museum and 0.4 mi (0.6 km) from Asian Institute of Management.

What's nearby

  • Greenbelt Shopping Mall - 1 min walk - 0.1 km
  • Ayala Center - 1 min walk - 0.1 km
  • Ayala Museum - 3 min walk - 0.3 km
  • Glorietta Mall - 5 min walk - 0.4 km
  • Ayala Triangle Gardens - 6 min walk - 0.6 km

Getting around

  • Ayala Station - 17 min walk
  • Manila Pasay Road Station - 18 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 23 min drive

Restaurants

  • ‪Tsujiri - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Pancake House - ‬3 min walk
  • ‪Phở Hòa - ‬1 min walk

About this property

The Charter House

The Charter House offers 108 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at The Capiz Coffee Shop, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 9:00 AM to 10 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 10 AM.
The Capiz Coffee Shop - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1250 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 325 out of 818 reviews
Rating 8 - Good. 309 out of 818 reviews
Rating 6 - Okay. 128 out of 818 reviews
Rating 4 - Poor. 41 out of 818 reviews
Rating 2 - Terrible. 15 out of 818 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Albert P

Liked: Cleanliness, staff & service
The most sensible place to stay in Makati: Clean, comfortable rooms , GREAT food and RESTAURANT Staff, and most of all, reasonable price! Our choice of stay for the past 25 years.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mark Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Joji Jackie

Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Stayed 1 night in Nov 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best breakfasts we have had during our vacation. Would probably stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Samson

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good. I am satisfied with everything in the hotel,
Stayed 2 nights in Nov 2025

8/10 Good

Berenice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Staff were very helpful and attentive. Will definitely come back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Erma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was spotless. The staff was very courteous and helpful. I always stay there everytime I come home because it feels like home. Recommend it to all my friends.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room is very clean. The hotel environment is very clean. Very safe stairwell for fire exit elevators work well the building is well maintained very nice restaurant on the second floor overlooking the main entrance and good quality of food but very inexpensive. I definitely recommend this place the charter house.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness
Nice place up-to-date spotless, elevators work in the stairwell all the fire doors closed on each floor for fire safety big difference
Stayed 1 night in Nov 2025

6/10 Okay

Jerome

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Velimir, Wakerley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Eloisa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious room, clean and quiet. Express check-in. Staff are efficient, courteous and attentive. Value for money. And excellent location!!!
Stayed 1 night in Nov 2025

6/10 Okay

Joan

They should be able to take into consideration where their clients were coming from and accomodate an early check in. My family came all the way from a 21 hour flight and was advised to come back by 3 pm since the room was not ready
Stayed 4 nights in Oct 2025

10/10 Excellent

Glen Andres

Stayed 1 night in Nov 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
The room and syaff were great, but there should have been a notification that there was construction happen next door. Our room qas literally next to the construction site.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary Rose

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Spotless clean and very helpful all the people that was working there. I peft the phone there and they found it and email me about it
Stayed 1 night in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities
Bed was very comfy, love the weight of the duvet. They accommodated my request to move to the other side since there was jackhammer hammering, staff were friendly and efficient. Food is still great and reasonably priced.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eloisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. Clean room and efficient staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

MaryJane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Menu looks good. The staff are so respectful, effecient and helpful. Its not a new hotel but clean. Best location near to all the perks of Ayala Makati.
Stayed 1 night in Oct 2025

10/10 Excellent

Ma Socorro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible for everything, highly recommend for people love shopping as its just around the corner.
Stayed 2 nights in Oct 2025

8/10 Good

Ester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice. Staff are friendly and courteous.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ronald John, Mason City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greatest hotel of all time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronald John, Mason City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Greatest Hotel Of All Time.
Stayed 4 nights in Oct 2025