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The Charter House

3.5 star property

Photo gallery for The Charter House

Outdoor pool, pool loungers
Superior Room
Breakfast, lunch, dinner served; local and international cuisine
Outdoor pool, pool loungers
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Place, Greenbelt Shopping Mall
    ‪1 min walk‬
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Glorietta Mall
    ‪5 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

8.0 out of 10
Very good
(21 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for VIP Room

VIP Room | Living area

VIP Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Makati

With a stay at The Charter House, you'll be centrally located in Makati, steps from Greenbelt Shopping Mall and Ayala Center. .This hotel is 0.2 mi (0.3 km) from Ayala Museum and 0.4 mi (0.6 km) from Asian Institute of Management.

What's nearby

  • Greenbelt Shopping Mall - 1 min walk - 0.1 km
  • Ayala Center - 1 min walk - 0.1 km
  • Ayala Museum - 3 min walk - 0.3 km
  • Glorietta Mall - 5 min walk - 0.4 km
  • Ayala Triangle Gardens - 6 min walk - 0.6 km

Getting around

  • Ayala Station - 17 min walk
  • Manila Pasay Road Station - 18 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 23 min drive

Restaurants

  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk
  • ‪Tsujiri - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Pancake House - ‬3 min walk
  • ‪Fely J's Kitchen - ‬2 min walk

About this property

The Charter House

Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall
The Charter House offers 108 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at The Capiz Coffee Shop, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 9:00 AM to 10 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 10 AM.
The Capiz Coffee Shop - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 317 out of 805 reviews
Rating 8 - Good. 305 out of 805 reviews
Rating 6 - Okay. 127 out of 805 reviews
Rating 4 - Poor. 41 out of 805 reviews
Rating 2 - Terrible. 15 out of 805 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
The room and syaff were great, but there should have been a notification that there was construction happen next door. Our room qas literally next to the construction site.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary Rose

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Spotless clean and very helpful all the people that was working there. I peft the phone there and they found it and email me about it
Stayed 1 night in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities
Bed was very comfy, love the weight of the duvet. They accommodated my request to move to the other side since there was jackhammer hammering, staff were friendly and efficient. Food is still great and reasonably priced.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eloisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. Clean room and efficient staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

MaryJane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Menu looks good. The staff are so respectful, effecient and helpful. Its not a new hotel but clean. Best location near to all the perks of Ayala Makati.
Stayed 1 night in Oct 2025

10/10 Excellent

Ma Socorro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible for everything, highly recommend for people love shopping as its just around the corner.
Stayed 2 nights in Oct 2025

8/10 Good

Ester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice. Staff are friendly and courteous.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ronald John, Mason City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greatest hotel of all time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronald John, Mason City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Greatest Hotel Of All Time.
Stayed 4 nights in Oct 2025

10/10 Excellent

ISMAEL

Stayed 1 night in Oct 2025

10/10 Excellent

Anne Bernadette

Stayed 1 night in Jul 2025

10/10 Excellent

Anne Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money… the location is so convenient, the staff are so nice to me. I love the bed and the duvet it feels like home.
Stayed 3 nights in Sep 2025

8/10 Good

Maria Evelyn, Milford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Sep 2025

10/10 Excellent

maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located across shopping mall (though upscale) place was clean and customer service was excellent..nice, friendly and helpful staff.
Stayed 2 nights in Sep 2025

6/10 Okay

Willie

Stayed 5 nights in Sep 2025

8/10 Good

crissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff.
Stayed 6 nights in Sep 2025

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service
I liked the proximity to the Green Belt.
Stayed 2 nights in Sep 2025

10/10 Excellent

lilibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the shops and food. One ayala is big help to visit my bro in laguna
Stayed 7 nights in Sep 2025

4/10 Poor

Luis

Travelled with partner
Disliked: Amenities, property conditions & facilities
That would be the last time I'll be staying in this hotel. I had bedbug bites on both legs!!??
Stayed 6 nights in Aug 2025

8/10 Good

Yoshimitsu

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Aug 2025

8/10 Good

Rogeric

Stayed 1 night in Jul 2025

8/10 Good

catherine

Liked: Staff & service
Great location
Stayed 1 night in Aug 2025

8/10 Good

DONALD

Stayed 3 nights in May 2025