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The Charter House

3.5 star property

Photo gallery for The Charter House

Outdoor pool, pool loungers
Reception
VIP Room | Living area
Property entrance
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Greenbelt Shopping Mall
    ‪1 min walk‬
  • Ayala Center
    ‪1 min walk‬
  • Glorietta Mall
    ‪7 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪29 min drive‬

Room options

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for VIP Room

VIP Room | Living area

VIP Room

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

  • City view
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

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About the area

Makati

With a stay at The Charter House, you'll be centrally located in Makati, steps from Greenbelt Shopping Mall and Ayala Center. .This hotel is 0.4 mi (0.6 km) from Asian Institute of Management and 0.4 mi (0.6 km) from Ayala Museum.

What's nearby

  • Greenbelt Shopping Mall - 1 min walk - 0.1 km
  • Ayala Center - 1 min walk - 0.1 km
  • Glorietta Mall - 7 min walk - 0.6 km
  • SM Mall of Asia - 7 min drive - 6.0 km
  • Fort Bonifacio - 9 min drive - 6.8 km

Getting around

  • Ayala Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 29 min drive

Restaurants

  • ‪Chili's - ‬1 min walk
  • ‪Tsujiri - ‬1 min walk
  • ‪Simply Thai - ‬1 min walk
  • ‪Kenji Tei Ramen House - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk

About this property

The Charter House

Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall
The Charter House offers 108 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at The Capiz Coffee Shop, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 9:00 AM to 10 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 10 AM.
The Capiz Coffee Shop - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to June 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 259 out of 710 reviews
Rating 8 - Good. 280 out of 710 reviews
Rating 6 - Okay. 117 out of 710 reviews
Rating 4 - Poor. 39 out of 710 reviews
Rating 2 - Terrible. 15 out of 710 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Naj

Liked: Cleanliness, staff & service
Like the location and very nice staff
Stayed 2 nights in Jan 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, across from Greenbelt in Makati.

It’s walkable, about seven minutes, to a 24 hour McDonald’s and The Sunday Market @ Legazpi Village, which is a farmers market that sells food & items from different vendors only on Sunday mornings. WiFi was weak when I was trying to download the Grab app, but front desk helped me get a ride to the airport. The location and the price are reasons I would book here again @ The Charter House.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem. Great value for the money. It is an old property that's been renovated. The room is big with a separate bedroom, done in the 60s style. None of the usual hotel accoutrements, but clean and comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nel

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Very convenient for transport, shopping. In the beginning we tried a lot of nearby restaurants but always end up having dinner in the 2nd floor restaurant. This hotel is truly a gem in makati. Keep up the good work
Stayed 11 nights in Jan 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked how they took care of us. We were treated every nice when I had a leak on my room they didn’t hesitate to change my room just in general very nice and friendly highly recommend booking your hotel with them
Stayed 4 nights in Dec 2024

6/10 Okay

Maria

Stayed 9 nights in Dec 2024

10/10 Excellent

ofelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, very close to Greenbelt, convenient and good breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my 3rd stay at the Charter House and nothing beats its quality of service. For the price, it’s the best place to stay in Makati area!
Stayed 2 nights in Dec 2024

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities
The place needs some upgrade in overall condition of the rooms….
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok
Stayed 1 night in Dec 2024

8/10 Good

Hazel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

cecilia, Delta BC

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to amenities and staff are nice .
Stayed 2 nights in Nov 2024

10/10 Excellent

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is across the street to dining and shopping. I have stayed here in the past, and definitely will stay here in the future. It's not a 5 star hotel. But for the price, and location. It is great.
Stayed 2 nights in Nov 2024

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is reasonably price. Just across the mall. Not a 5 star but its clean and staff are friendly.
Stayed 1 night in Nov 2024

6/10 Okay

Rodrigo

Short stroll to shopping centre However, breakfast choice is limited
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2024

10/10 Excellent

Paula Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient location, all staff are friendly and helpful
Stayed 8 nights in Nov 2024

10/10 Excellent

Conrad, Riverside

Stayed 3 nights in Nov 2024

8/10 Good

Vincente

Stayed 3 nights in Nov 2024

6/10 Okay

Francisco

Travelled with partner
Looks old
Stayed 2 nights in Nov 2024

10/10 Excellent

Conrad, Riverside

Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janine Barlis

Travelled with group
It always have been a pleasure staying at the Charter House. Location, cleanliness, affordability, comfort, and staff friendliness are qualities which draws me back to this place.
Stayed 3 nights in Nov 2024