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Holiday Inn Downtown Memphis, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Downtown Memphis, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Street view

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
160 Union Ave, Memphis, TN, 38103
  • The Peabody Memphis
    1 min walk
  • Charlie Vergos' Rendezvous
    1 min walk
  • Memphis Central Station
    20 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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Room

Comfort Inn Memphis Downtown

Pool
Breakfast included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1002)
The price is AU$275
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Comfort Inn Memphis Downtown

About the area

Memphis

With a stay at Holiday Inn Downtown Memphis, an IHG Hotel, you'll be centrally located in Memphis, steps from Peabody Ducks and within a 5-minute walk of AutoZone Park. .This hotel is 0.3 mi (0.4 km) from Beale Street and 0.4 mi (0.7 km) from Beale Street Landing.

What's nearby

  • Peabody Ducks - 2 min walk
  • AutoZone Park - 2 min walk
  • Beale Street - 7 min walk
  • Orpheum Theatre - 7 min walk
  • FedEx Forum - 9 min walk

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • Charlie Vergos' Rendezvous
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk
  • ‪Blind Bear - ‬5 min walk
  • ‪Bardog Tavern - ‬4 min walk

About this property

Holiday Inn Downtown Memphis, an IHG Hotel

Hotel with free local shuttle, steps from Peabody Ducks
Holiday Inn Downtown Memphis, an IHG Hotel offers 192 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 192 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance and a ballroom. Guests can get around on the complimentary shuttle, which operates within 5.00 mi.
Grab a bite to eat at Downtown Bar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Memphis? This hotel has 5156 square feet (479 square meters) of space consisting of conference space and 3 meeting rooms.
Downtown Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 25.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 5.00 mi

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Downtown Bar & Grill

Things to do

  • Fitness centre

Family friendly

  • Free area shuttle
  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (5156 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Holiday Inn Downtown Memphis
Memphis, An Ihg Hotel Memphis
Holiday Inn Downtown Memphis, an IHG Hotel Hotel
Holiday Inn Downtown Memphis, an IHG Hotel Memphis
Holiday Inn Downtown Memphis, an IHG Hotel Hotel Memphis

Holiday Inn Downtown Memphis, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 317 out of 1003 reviews" "
Rating 8 - Good. 282 out of 1003 reviews" "
Rating 6 - Okay. 159 out of 1003 reviews" "
Rating 4 - Poor. 121 out of 1003 reviews" "
Rating 2 - Terrible. 124 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

ANNA

Stayed 1 night in Aug 2024

10/10 Excellent

golden, columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness
This was our second time to stay on this property with out hot water. The room phone didn’t work. No soap or shampoo. Worst stay and we have stayed here many times.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was so convenient, didn’t need to drive.
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Derrick

Stayed 3 nights in Aug 2024

2/10 Terrible

Derrick

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst holiday inn I’ve ever been to
I had money stolen out of my room and the AC didn’t work. My toilet struggled to flush. But the front desk personnel and the valet service was excellent
Stayed 2 nights in Aug 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the filthiest hotel I have ever stayed! They said that a pipe burst the day that we got there, and that was why the smell made us gag, but we later found out that that pipe had burst 5 months earlier, and that’s why the smell was unbearable, and the staff were lying, while at the same time, spraying fragrance into the MOLD that had began to grow on the 14th floor where we were located. There was no WiFi for any of the days that we were there. They said that there wasn’t enough people to check into the hotel, so the breakfast that my sisters, their children, and the rest of my family paid for, wasn’t available. The a/c was broken, so it was UNBELIEVABLY cold in the room, and when you turned on the heater, IT WAS COLDER! All of this, and more, was reported to the “manager”, Danielle, and after she stopped lying about it, she agreed to reimburse half of the stay, and I’d pay for the other half, only for me to get home, and they reversed the charges, and said that she no longer worked there, and they would no longer honor what she agreed to. My daughter has severe asthma, and we stayed amongst mold, stink, and severe filth, because we had nowhere else to go, and after they acknowledged their grave shortcomings, and attempted to rectify them, they reneged. NEVER AGAIN! Their manager is the worst, and an incessant LIAR! Stay clear of this DUMP!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

justin

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
a/c was not working properly
Stayed 1 night in Aug 2024

10/10 Excellent

LINDA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For a downtown property, it was awesome. Loved walking the blocks and seeing all the music history. Great food and great atmosphere. Will stay again.
Stayed 2 nights in Aug 2024

4/10 Poor

Eric

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Stayed 3 nights in Jul 2024

10/10 Excellent

Monica, Elmendorf

Liked: Cleanliness, staff & service, property conditions & facilities
Convent to get off and on highway
Stayed 1 night in Jul 2024

8/10 Good

James

Stayed 1 night in Jul 2024

4/10 Poor

Erin

I don’t think we’d come back. We didn’t have enough towels. Checked with front desk and woman told us they were out. Everyone was using them as it was so hot out. A kind gentleman was able to run some up shortly after. Just seemed dated and a bit run down. We didn’t venture out at night as it was a little seedy along one of the streets to the side.
Stayed 1 night in Jun 2024

2/10 Terrible

Kimberly

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and my 3rd visit/stay here. Great location.All staff were very nice and accommodating.
Stayed 1 night in Jun 2024

10/10 Excellent

Kinshaesa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in May 2024

6/10 Okay

Tommy

Disliked: Staff & service, property conditions & facilities
Disappointed
I stay at this hotel frequently when i come to town. This rime my stay was not good. I reported 2 times that i had no hot water. Nothing changed. Next i had to keep my medicine in the refrigerator. Reported 2 times about it only staying on 2 hours at a time. Nothing done. My room # was 562
Stayed 2 nights in Jun 2024

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property outside the area. Noisy, cracked sidewalks, Homelessness.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Had to switch rooms cause A/c did not work. Took 45 minutes to get checked in. 2 of 3 elevators did not work. Had to wait 30 minutes just to get up to room. The Valet was the only good part of the trip.
Stayed 1 night in Jun 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for price
We were just there one night, but it was perfect. We were there for a concert at the FedEx forum and the location was superb. Only complaints were that there was only one ice machine and only one elevator that was working. Will stay again.
Stayed 1 night in May 2024

10/10 Excellent

Michael G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent breakfast
Stayed 1 night in May 2024

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Michael, Gainesville

Travelled with group
Check in was good, 2 elevators were out Had to take the stairwell from parking to lobby and it was very dirty. Took the stairway a second time ( this time from the 5th floor) 3rd floor door was propped open ( these a card reader doors ) for security I presume The stairwell was dirty The room was clean and stocked satisfactory The bathtub is slick and I had to put a towel in it to keep from slipping and falling. Bed is comfortable I would likely not book here again , I would try another hotel near here first
Stayed 1 night in Jun 2024