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Oaks Casuarina Santai Resort

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Casuarina Santai Resort

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
In-room safe, iron/ironing board, WiFi, bed sheets
Lounge
Interior entrance
Studio Pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Room service
    Room service
  • Washer
    Washer
  • Pool
    Pool

Explore the area

Map
9 Dianella Drive, Casuarina, NSW, 2487
  • Casuarina Beach
    3 min walk
  • Cabarita Beach
    4 min drive
  • Kingscliff Beach
    8 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    15 min drive

Room options

View all photos for Studio Courtyard

Studio Courtyard

Studio Courtyard

  • 52 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Pool

Studio Pool

Studio Pool

  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Executive

2 Bedroom Executive

2 Bedroom Executive

  • 175 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for 1 Bedroom Family

1 Bedroom Family

1 Bedroom Family

  • 75 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for 2 Bedroom

2 Bedroom

2 Bedroom

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Studio

Studio | Private kitchenette

Studio

  • 52 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

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About the area

Tweed Heads

With a stay at Oaks Casuarina Santai Resort in Tweed Heads, you'll be 3.9 mi (6.2 km) from Kingscliff War Memorial and 11.2 mi (18 km) from Kirra Beach. .This luxury aparthotel is 11.6 mi (18.7 km) from The Strand and 11.8 mi (19.1 km) from Coolangatta Beach.
View more Aparthotels in Tweed HeadsOpens in a new window

What's nearby

  • Casuarina Beach - 3 min walk - 0.3 km
  • Kingscliff Beach - 8 min drive - 5.1 km
  • Snapper Rocks - 17 min drive - 18.1 km
  • Kirra Beach - 18 min drive - 18.0 km
  • Coolangatta Beach - 19 min drive - 19.1 km

Getting around

  • Varsity Lakes Station - 32 min drive
  • Coolangatta Airport (OOL) - 15 min drive

Restaurants

  • ‪Cabarita Beach Sports Club - ‬6 min drive
  • ‪Izabu Japanese Food - ‬4 min drive
  • ‪The Salt Mill - ‬7 min drive
  • ‪Season Restaurant - ‬3 min drive
  • ‪The Crafty Cow - ‬4 min walk

About this property

Oaks Casuarina Santai Resort

Luxury Tweed Heads aparthotel in Casuarina with a full-service spa
Oaks Casuarina Santai Resort offers 69 accommodations with washers/dryers and safes. Rooms open to furnished balconies. Accommodations at this 4.5-star aparthotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and hair dryers.

This Tweed Heads aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Plasma televisions come with digital channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Wellness Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.
Make yourself at home in one of the 69 guestrooms, featuring kitchenettes with stovetops and microwaves. Rooms have private furnished balconies. Plasma televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and washers/dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this aparthotel include wireless internet access (surcharge), wedding services, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.
Oaks Casuarina Santai Resort has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Swedish massages
  • Body treatments
  • Body wraps
  • Prenatal massages
  • Deep-tissue massages
  • Body scrubs
  • Facials
  • Couples treatment room(s)
  • Hot stone massages

Internet

  • Wi-Fi available (AUD 5 per 24-hour period), with a speed of 25+ Mbps

Parking and transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • Limo/town car service

Kitchenette

  • Fridge (mini)
  • Stovetop
  • Microwave
  • Dishwasher
  • Toaster
  • Cookware/dishes/utensils
  • Water dispenser

Dining

  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 59.0 per night

Bathrooms

  • Combined shower/bath
  • Hairdryer
  • Towels provided

Entertainment

  • Plasma TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Washer/dryer

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • Front desk (limited hours)
  • Wedding services

Location highlights

  • Near the ocean
  • In the suburbs

Things to do

  • Health club access nearby
  • Whale watching nearby
  • Golf nearby
  • Skydiving nearby
  • Hiking/biking trails nearby
  • Surfing/body boarding nearby
  • Boat tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 69 rooms
  • 3 floors
  • Built in 2007
  • At least 80% of lighting from LEDs
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 500 MB per guestroom, per stay.

We should mention

Pool access available from 7:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Casuarina Beach Apartments
Santai Apartments
Santai Casuarina Beach
Santai Retreat
Santai Retreat Apartments
Santai Retreat Apartments Beach
Santai Retreat Beach
Santai Retreat Casuarina Beach
Santai Retreat Casuarina Beach Hotel
Santai Retreat Hotel
Oaks Santai Casuarina Kingscliff
Oaks Santai Casuarina
Oaks Casuarina Santai
Oaks Santai Resort Casuarina
Oaks Casuarina Santai Resort Casuarina
Oaks Casuarina Santai Resort Aparthotel
Oaks Casuarina Santai Resort Aparthotel Casuarina
Santai Retreat Apartments Casuarina Beach
Santai Retreat at Casuarina Beach
Oaks Santai Resort Casuarina Casuarina
Hotel Oaks Santai Resort Casuarina
Casuarina Oaks Santai Resort Casuarina Hotel
Hotel Oaks Santai Resort Casuarina Casuarina
Oaks Santai
Oaks Santai Resort
Oaks Santai Casuarina

Oaks Casuarina Santai Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 642 reviews" "
Rating 8 - Good. 199 out of 642 reviews" "
Rating 6 - Okay. 33 out of 642 reviews" "
Rating 4 - Poor. 14 out of 642 reviews" "
Rating 2 - Terrible. 6 out of 642 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was one of the nicer places I have stayed restaurant food was great and the staff where really friendly great experience
Stayed 3 nights in Aug 2024

10/10 Excellent

Lissa

Liked: Cleanliness, room comfort
Had a wonderful stay. Great location. Room was fabulous with spa bath ( necessary after doing Northern Rivers Rail Trail); balcony with BBQ ; good kitchenette & very comfortable bed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Keiko

Liked: Room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely best stay very clean and comfortable spa was amazing i love everything about it.
Stayed 5 nights in Feb 2024

10/10 Excellent

Gerard

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Marni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and lovely spacious rooms.
Stayed 4 nights in May 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
The management and staff are always very accommodating. The rooms are excellent value for money and always presented well.
Stayed 1 night in May 2024

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Oaks Casuarina Santai Resort
Very good quality and good value for money
Stayed 3 nights in Apr 2024

10/10 Excellent

Murphy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value accommodation
Stayed 2 nights in Mar 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the generous size and open plan layout of the unit. Stairs were a minor problem with luggage.
Stayed 4 nights in Mar 2024

10/10 Excellent

Chuen Yan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not wheelchair friendly which made it a little inconvenient pulling luggage with wheels around. Other than that, perfect getaway for a few days.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s like a hidden oasis, and the restaurant Spiced Den the food was amazing.
Stayed 1 night in Mar 2024

2/10 Terrible

Peter

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kirra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
had a lady at reception tell me I need a physical bank card to put down a deposit and was unable to use my phone. thankfully I was only 20mins away from home and was able to call my sister to bring me hers as I’m waiting on a new card. when I got back with the card I had a different lady who told me I could use my phone, which worked. what a waste of my time and sisters time / petrol. other than that the place was amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Graham

Stayed 2 nights in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Airy feeling with large pool.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brook

Stayed 5 nights in Jan 2024

6/10 Okay

Serena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Plentiful room in the Studio Courtyard. Room was tastefully decorated and fresh . . And ...very clean . I gave a 3 ⭐ for communication due to despite asking for and being given a late ch
Stayed 1 night in Jan 2024

2/10 Terrible

Renee

I was given a disabled room which flooded water all over the bathroom floor. I’d asked for a refund or to be refunded for 1 night stay but nothing was done.
Stayed 2 nights in Jan 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with awesome pool and facilities. Restaurant is great and well worth checking out
Stayed 2 nights in Dec 2023

10/10 Excellent

RANDI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Felt like I was on an overseas holiday. Steps to grocery, dining and the beach. Pool was fantastic too.
Stayed 2 nights in Dec 2023

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
Very quiet and pool was great. We had a room which required us to use 2 lifts 2 walkways and lots stairs to gain room access from car park. Found that a bit much with luggage….we are old folk! Guess hotel didn’t know that though so next time will put in request for more accessible room…room was clean and spacious ..
Stayed 2 nights in Dec 2023