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Chanalai Hillside Resort, Karon Beach

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chanalai Hillside Resort, Karon Beach

2 outdoor pools
2 outdoor pools
Lobby
Exterior
Superior Room | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
10 Patak Road, Soi 24, Karon, Phuket, 83100
  • Karon Beach
    8 min walk
  • Karon Beach Roundabout
    10 min walk
  • Karon Temple
    15 min walk
  • Phuket (HKT-Phuket Intl.)
    67 min drive

Room options

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool Access

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Pool Access

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Karon

Located in Karon, Chanalai Hillside Resort, Karon Beach is a 2-minute drive from Karon Beach and 7 minutes from Bangla Road. .This family-friendly hotel is 3.7 mi (6 km) from Patong Beach and 5.1 mi (8.2 km) from Big Buddha.

What's nearby

  • Karon Beach - 8 min walk - 0.7 km
  • Bangla Road - 7 min drive - 7.0 km
  • Kata Beach - 8 min drive - 3.8 km
  • Patong Beach - 10 min drive - 6.0 km
  • Big Buddha - 16 min drive - 8.2 km

Getting around

  • Phuket Intl. Airport (HKT) - 67 min drive

Restaurants

  • ‪Centara Lobby Lounge - ‬11 min walk
  • ‪Kiri - ‬10 min walk
  • ‪พรรณี - ‬9 min walk
  • ‪Papaya - ‬9 min walk
  • ‪Sweet Chilli - ‬3 min walk

About this property

Chanalai Hillside Resort, Karon Beach

Family-friendly hotel with 2 outdoor pools and a seasonal outdoor pool
Chanalai Hillside Resort, Karon Beach offers 211 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers and complimentary toiletries.

This Karon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 211 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and slippers.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by Hillside Restaurant, a restaurant that specializes in Thai cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Hillside Restaurant - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: THB 450 for adults and THB 225 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Hillside Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Hand-held shower head
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1000 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 1549.18
  • Christmas Eve (24 December) Gala Dinner per child: THB 1250 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 1549.18
  • New Year's Eve (31 December) Gala Dinner per child: THB 1549.18 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Chanalai
Chanalai Hillside
Chanalai Hillside Hotel
Chanalai Hillside Hotel Phuket
Chanalai Hillside Phuket
Chanalai Hillside Resort Phuket/Karon
Chanalai Hillside Karon Beach Hotel
Chanalai Hillside Karon Beach
Chanalai Hillside Resort Karon Beach
Chanalai Hillside Resort

Chanalai Hillside Resort, Karon Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 200 out of 472 reviews" "
Rating 8 - Good. 181 out of 472 reviews" "
Rating 6 - Okay. 60 out of 472 reviews" "
Rating 4 - Poor. 23 out of 472 reviews" "
Rating 2 - Terrible. 8 out of 472 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

LaKeicia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and helpful.
Stayed 4 nights in Jun 2024

8/10 Good

Josée

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort hotel if you prefer not too busy area. Walkable distance from restaurants and shops. 900 meters from beach. Note there is heavy traffic going to other areas such as Patong, Kata Beach.
Stayed 2 nights in Feb 2024

6/10 Okay

Rose

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation. On the fourth floor overlooking the pool. Nice room, great amenities. Nice staff. 10 min walk to beach, easy to organise transport etc. Overall great accom, highly recommend.
Stayed 3 nights in Nov 2023

2/10 Terrible

Chetna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Blood stained sheets that you have to ask twice to be changed, shower that doesn’t regulate its temperature (so you’ll be freezing and burning within 10 seconds) and meat cooked on the same pan as vegan/vegetarian food - with no cleaning in between! Absolutely would never visit again. The only upside this hotel has is its location.
Stayed 5 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the money
Stayed 2 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet. Very nice staff
Stayed 1 night in Aug 2023

10/10 Excellent

Veasna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. The pool was nice and most importantly the staff was amazing. The front office staff to the dining staff was so nice and accommodating. Great overall service! I will definitely stay again.
Stayed 7 nights in Jul 2023

4/10 Poor

Guest

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. My room was never cleaned in the 5 days I was there. The breakfast buffet was a total joke aswell!
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Lovely pool. Very clean. Excellent poolside service. Gorgeous, relaxed rooftop pool. Quiet location.
Stayed 13 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, staff were very helpful and always acknowledged you, even the young man cleaning the pool in the morning had a smile on his face! The bed was a little hard, but I am one for a soft mattress.
Stayed 13 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
We didn't like how to AC/Electricity could only be in use if a room key was inserted in the slot. That being said, every time we returned to our room in took a bit for it to cool down and it was always muggy upon entering.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, convenient location, friendly staff, nice swimming pool
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT walking distance to the beach
Perfect! Nice hotel!
Stayed 2 nights in Nov 2019

6/10 Okay

Ong

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Sanjaykumar, Vadodara India

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and condition. Clean and beach approach ia very near.
Stayed 4 nights in Nov 2019

8/10 Good

Samantha, Montana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a good location. Very safe and several food options right across the street. The staff was very nice and quick to help. If you get a chance go up and check out the roof top pool. It's a cool view.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Size of the beds and cleanliness of the room was a big, big plus. Reception staff were incredibly helpful their English is very good too. Only a couple of comments which are in no way complaints. The rooftop pool needs to be renovated and is a bit dated. And the room (No. 3407), only thing was the plug in the shower must be clogged as the drainage was poor, and the generator on the balcony pumped out very hot air so it wasn’t possible to stay out there too long.
Stayed 8 nights in Nov 2019

10/10 Excellent

Terry, Karon

Liked: Cleanliness, staff & service, amenities
Busy at breakfast, run out of plates most mornings but over all l enjoyed my stay
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Small room. The pool was amazing! Good location.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Chanalai was great! Staff were so friendly and accommodating. Any problems were dealt with straight away. Karon Beach was only 5mins away from the hotel which was great. There is shops right outside the hotel and restaurants also if i need to do activities there is a lady with great prices with very good activities to do. They had a rooftop pool which was lovely to see the sunset. In general the hotel was very clean however they did sometimes forget to give towels etc. Overall was a good stay and would recommend others to try Chanalai Hillside.
Stayed 8 nights in Oct 2019

8/10 Good

JANINE

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 11 nights in Sep 2019