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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Outdoor wedding area
2 outdoor pools, pool umbrellas
On the beach, white sand, beach massages
Privilege Romance Suite | Living area
Privilege Junior Suite Adults Only | Garden view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Gran Coyote Golf
    ‪7 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Sea View

Beach/ocean view

Deluxe Room Sea View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2687)
The price is AU$650
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

With a stay at Ocean Maya Royale All Inclusive Adults Only in Playa del Carmen (Riviera Maya), you'll be within a 15-minute drive of Quinta Avenida and Maroma Beach. .This all-inclusive property is 11.7 mi (18.8 km) from Xplor Theme Park and 12.1 mi (19.5 km) from Xcaret Eco Theme Park.

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Gran Coyote Golf - 7 min drive
  • Tres Rios Ecopark - 8 min drive
  • Maroma Beach - 13 min drive
  • Playa Xcalacoco - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

Adults-only beachfront property with 2 outdoor pools
Ocean Maya Royale All Inclusive Adults Only offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Hacienda, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 2013 square feet (187 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM–11:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Hacienda
  • El Charro
  • La Dolce Vita
  • Yookoso
  • Blue Moon

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (2013 square feet)
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Japanese garden
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 954 out of 1605 reviews" "
Rating 8 - Good. 383 out of 1605 reviews" "
Rating 6 - Okay. 149 out of 1605 reviews" "
Rating 4 - Poor. 58 out of 1605 reviews" "
Rating 2 - Terrible. 61 out of 1605 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice I will go back
Stayed 5 nights in Oct 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, good food, nice swimmable beach, good size resort, good size room, great entertainment (shout out to Kendell, Varidiana, Moses), has a coffee shop and a juice bar (juice bar needs a bigger sign, I thought it was a regular bar). All in all a very enjoyable stay in this adult only resort:)
Stayed 7 nights in Oct 2024

8/10 Good

Kaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was ocean view, quiet but we couldn't sit on the patio due to the smell of sewer. When we first got there the smell wasn't there but got worse as the week progressed.
Stayed 6 nights in Oct 2024

8/10 Good

Agata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property , food service at buffet could have been better organized during peek periods to have sufficient food and not have to wait around This happened a few times. The Japanese restaurant is really good and we loved having lunch at the Mexican restaurant. Kendal and team for entertainment were a lot of fun and always tried to get guests involved. Kendal was especially nice to my daughter with special needs always acknowledging her ,thanks Kendal. The bar staff were amazing and turned around drinks quickly. The beach was beautiful no weeds the week we went the water was clear and warm such a treat. Overall a good experience.
Stayed 8 nights in Oct 2024

8/10 Good

Deborah Hubbard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Keegan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some ammentities were not working, some of the rooms were inconsistent i.e. hot water at one immediately - other took awhile to heat up. Staff was very friendly. Various merchants and upsellers, not official hotel but connected with being pushy. Privilege Personal butler/concierge slow
Stayed 5 nights in Oct 2024

10/10 Excellent

TYSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Kenneth Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, and facilities
Stayed 4 nights in Oct 2024

8/10 Good

Luke, Windsor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So My wife and I went with our 3 grown children in 2 separate rooms. The rooms were very nice and the property was very well laid out. The service team is very polite, friendly and understanding. Comunication was good and service was excellent. I must say that the entertainment team was really fun and easy going. They did a great job keeping up the energy and providing a fun experience with lots of activities for those who wanted to do them. The Food was very good, the buffet was excellent and very good, upscale restaurants were also excellent. The shows they had every night were fun and entertaining. Excursions booked at the resort were exactly as described, with great service and people. Overall the resort is excellent for adult families and people who want to enjoy a trip to Cancun in peace and relaxation or if you like, some fun dance parties also. I would recommend this resort to anyone.
Stayed 6 nights in Oct 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, resort and staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly helpful staff. White sands. Swim up bar.
Stayed 6 nights in Oct 2024

10/10 Excellent

Roland Iskandar

Travelled with family
Liked: Cleanliness, amenities
No transportation from the resort lobby to the street Water cumulative after rain with delay for removal
Stayed 5 nights in Oct 2024

10/10 Excellent

Devin Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, excellent rooms, and friendly staff! Jorge, and Jesus were fantastic and met any need that we had! A perfect spot to honeymoon, will definitely be back again! Highly recommend privilege so you get the secluded area of the beach and privilege restaurant!
Stayed 6 nights in Oct 2024

10/10 Excellent

Guylaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at all levels are friendly, eager to help, respectful. Great food in all restaurants. Beautiful clean beach. Property well maintained.
Stayed 13 nights in Oct 2024

10/10 Excellent

Chasity Daugherty, San Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it! We will be back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Cynthia Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even in the rain the entertainment staff are still out playing games and making sure you're having fun. Also housekeeping and ground staff do awesome work. Housekeeping staff
Stayed 7 nights in Oct 2024

8/10 Good

Laura Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sand mites during the fire show on the beach. Wear shoes!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharron, cypress

Stayed 7 nights in Sep 2024

10/10 Excellent

Mallory P

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there just last week (Oct 7-14, 2024) and we had an amazing time and met so many great people from all over the world! The resort itself was great, just perfect for the relaxation time we needed. The staff were great but what made a big difference is the Entertainment team! They are engaging, energetic, warm, and very inclusive. Kendell was so great and really gave his all to make all of us feel welcome. Also want to mention Dali, Grecia, Cheeky baby, and the rest of the Blue team. You made our stay unforgettable. Thank you and we will definitely come back soon!
Stayed 7 nights in Oct 2024

8/10 Good

Brenda lechuga

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing , food not so great.
Stayed 7 nights in Oct 2024

10/10 Excellent

Julian, Lethbridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a first time experience, it was nothing short of amazing. Will definitely go again!
Stayed 6 nights in Oct 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kenddall was amazing. The resort was small but yet not over crowded. Did miss having convenient snack options during the afternoon. We will be back.
Stayed 8 nights in Oct 2024