Pier 21 Riverside Apartment Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pier 21 Riverside Apartment Hotel

On the beach, white sand, sun-loungers, beach umbrellas
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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
LCD TV, pay films

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Room service
  • Gym

Explore the area

Map
7-9 John Street, North Fremantle, WA, 6159
  • Leighton Beach
    20 min walk
  • Habitué
    9 min walk
  • North Fremantle Station
    12 min walk
  • Fremantle, WA (JFM-Fremantle Heliport)
    7 min drive

Room options

Studio - Eco Green Stay

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

King Suite - Eco Green Stay

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

King Suite

  • 76 sq m
  • 1 bedroom
  • 1 bathroom
  • River view
  • Sleeps 2
  • 1 King Bed

One Bedroom Apt - Eco Green Stay

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Studio

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Apartment - Eco Green Stay

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Two Bedroom Apartment

  • 59 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About the area

Perth

With a stay at Pier 21 Riverside Apartment Hotel in Perth (North Fremantle), you'll be steps from Gilbert Fraser Reserve and a 3-minute drive from Leighton Beach. .This beach aparthotel is 1.4 mi (2.3 km) from Port Beach and 2.3 mi (3.8 km) from Fremantle Markets.

What's nearby

  • Leighton Beach - 20 min walk
  • Fremantle Markets - 5 min drive
  • Fremantle Prison - 5 min drive
  • Port Beach - 6 min drive
  • Fremantle Passenger Terminal - 8 min drive

Getting around

  • North Fremantle Station - 12 min walk
  • Perth Airport (PER) - 34 min drive

Restaurants

  • ‪Zephyr Cafe - ‬5 min drive
  • ‪Dôme East Fremantle - ‬4 min drive
  • ‪The Left Bank Cafe, Bar, Restaurant - ‬18 min walk
  • ‪Bib & Tucker - ‬19 min walk
  • ‪La Lune - ‬3 min drive

About this property

Pier 21 Riverside Apartment Hotel

Family fun on the beach, with outdoor pool, near Gilbert Fraser Reserve
Pier 21 Riverside Apartment Hotel offers 47 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with pay movies. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

This Perth aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 47 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. Wired and wireless internet access is complimentary, and LCD televisions with pay movies provide entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Pier 21 Riverside Apartment Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Hindi

Property amenities

Beach

  • On the beach
  • Beach towels
  • Beach umbrellas
  • Beach sunloungers

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Sunloungers
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Family friendly

  • High chair
  • Pool gate

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Water dispenser
  • Freezer
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Dining

  • Cooked-to-order breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 12-30 for adults and AUD 10-20 for children
  • 1 restaurant
  • Private picnics
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Eco-friendly toiletries
  • Hairdryer

Living spaces

  • Dining room
  • Library
  • Sitting area

Entertainment

  • LCD TV
  • Games room
  • Pay films

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • AUD 55 per pet per night
  • Welcoming dogs only
  • Deposit: AUD 200 per stay
  • Food and water bowls and an off-lead area are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Soundproofing
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Newspapers in reception (surcharge)
  • Champagne service
  • Front desk (limited hours)

Location highlights

  • On the river
  • On the waterfront
  • Near a train station

Things to do

  • Fitness centre
  • Outdoor tennis courts
  • Bike hire on site
  • Windsurfing nearby
  • Snorkelling nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 47 rooms
  • 3 floors
  • 1 building
  • Romance packages available
  • At least 80% of lighting from LEDs

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 60.00
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of AUD 55 per pet, per night, plus a deposit of AUD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 17.5 per stay

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 30 for adults, and AUD 10 to 20 for children
  • Pet deposit: AUD 200 per stay
  • Pet fee: AUD 55 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 60.00 (subject to availability)
  • Crib (infant bed) fee: AUD 17.5 per stay
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Pier 21 Apartments Hotel
Pier 21 Apartments Hotel North Fremantle
Pier 21 North Fremantle
Pier 21 Apartment Hotel North Fremantle
Pier 21 Apartment Hotel
Pier 21 Apartment North Fremantle
Pier 21 Apartment
Pier 21 Apartment Hotel

Pier 21 Riverside Apartment Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 940 reviews" "
Rating 8 - Good. 302 out of 940 reviews" "
Rating 6 - Okay. 56 out of 940 reviews" "
Rating 4 - Poor. 16 out of 940 reviews" "
Rating 2 - Terrible. 3 out of 940 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Barry

Stayed 1 night in Dec 2024

6/10 Okay

James p

Travelled with partner
Disliked: Amenities
The staff were great and very understanding with our request to change rooms. The rooms could be cleaned a little more thoroughly with the lounge surfaces wiped down including the furniture. The iron we had in our room was damaged and it wrecked my shirt, but the staff provided a new iron. We added breakfast to our booking for the 4 days but unfortunately it was very average and it took 50 minutes to be served, although the staff were great and apologetic we decided to eat elsewhere for 2 of our 4 days. As mentioned, staff were great but overall the stay was average due to the age of the building and the quality of the rooms.
Stayed 4 nights in Nov 2024

6/10 Okay

Warren

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel has a scenic location on the Swan river but there are no close by restaurants for lunches and dinners. They serve breakfast only which was good. We also suffered a 4 hour power blackout so spent one afternoon and evening in a pub.
Stayed 3 nights in Sep 2024

8/10 Good

Cassandra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean apartment
Stayed 1 night in Aug 2024

6/10 Okay

Katy

Disliked: Room comfort
Ok
The location is lovely, we also had a pretty view of the river from our balcony, which was great! Our room was sparsely furnished, with a small and rather uncomfortable bed, old / worn leather sofa and bare basic amenities. At night, we found it noisy and at times I felt a little unsafe with people talking right outside our window. We also were not able to find a parking onsite for the majority of the time due to limited bays. Overall, ok. Probably won’t race back but not wildly unhappy.
Stayed 2 nights in Aug 2024

8/10 Good

Glenn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable accommodation, close to Fremantle - but you do need a car. The rooms are well set up, both dark and quiet - that counts for a lot. Bed very comfortable. Off the main roads, so no traffic noise, and a nice outlook. TV remote didn't work well and I gave up on using it after a while. Check in and check out was easy and it's a historic area to walk around, but there isn't much around, if you want to go out for dinner it's a drive, or a long walk. Parking is a little tight but I always got a space.
Stayed 3 nights in Aug 2024

8/10 Good

Marie Lina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Place was quiet and safe ,public transport ok. Not much information from desk when we arrived ,Need maybe local staff who can give some tips to go around,and also some leaflet
Stayed 4 nights in Aug 2024

10/10 Excellent

Daymn

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness
Fine for 1 night stay
Fine for a 1 night stay. 2 bed room has an awkward layout and not much natural light. Beds comfy and slept well
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location Central easy to nip around Perth and see customers lovely by the river A few great burger joints nearby
Stayed 4 nights in Jul 2024

2/10 Terrible

JAEYONG

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice to relax and watch the boats
Stayed 1 night in Jul 2024

10/10 Excellent

Lindy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable accommodation in a great spot. Parking on site.
Stayed 2 nights in Jul 2024

4/10 Poor

Miss

Liked: Room comfort
Disliked: Cleanliness
First Day of new chapter
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anita

Liked: Cleanliness, room comfort
Great stay wish we could have stayed longer.
Friendly service, great bed, great shower, safe parking, beautiful view, and quiet. Also good facilities.
Stayed 1 night in Jul 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views of the river. Very helpful staff. We’ll be back again!
Stayed 6 nights in Jun 2024

10/10 Excellent

Sam

Stayed 2 nights in Jun 2024

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Vito

Liked: Property conditions & facilities
Great views
Stayed 1 night in Jun 2024

6/10 Okay

Neil

Travelled with partner
The lights from the apartments shine through the glass tiles. Didn’t sleep well. Apartments were lovely in a great position. Perhaps supply a piece of cardboard to block out the light.
Stayed 1 night in Jun 2024

4/10 Poor

Lisha

Travelled with group
Disliked: Amenities, property conditions & facilities
I stayed at Pier 21 Apartment Hotel in 2020 and had a very positive experience. This year, when I returned to Fremantle, I didn't even consider searching for another hotel; Pier 21 was my first choice. Upon booking, I inquired about securing a room with a water view. I was informed that it would cost an additional $35 per night to guarantee a Swan River View. I understand that premium features come at a price, so this was acceptable to me. However, my recent visit highlighted some areas for improvement. Upon arrival, the receptionist asked if I wanted to upgrade to the water view room, and I declined. Her response, "some people just want things for free," made me feel quite uncomfortable. In my experience, it's not uncommon for hotels to offer complimentary upgrades if rooms are available, so I didn't think it was unreasonable to ask. I believe a more positive and customer-friendly approach could enhance the guest experience. Additionally, the room facilities appeared outdated and in need of renovation, which was surprising given the high price. The room we stayed in was dark, which detracted from the overall ambiance. The mattress protector was torn, and the overall condition of the furniture and amenities felt worn and old. Updating these aspects could significantly enhance the comfort and satisfaction of your guests
Stayed 1 night in May 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, property conditions & facilities
Nice and easy with a good vibe
Stayed 4 nights in May 2024