2/10 Terrible
omar
Travelled with family
2 May 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
This by far was my worst experience in my whole life. Honestly i regret every minute i spent there.
We arrived at 4 am, there was no water in the room or any place to get water from, i have baby who needs formula milk and there was no water in the entire resort, when i asked the front desk, i was advised to get it out and look for a gaz station.
The room’s smell was very stinky, i reached out to the front desk, and they said they will send someone, but no body did show up at all.
The room’s door was very hard to close, I also reached out for help, and no body did show up, we spent the first night with an open door. Also the closet door was broken, the safe never worked. Like I said this by far the worst i ever had in my life. However, to be fair the beach was clean and nice, but also we tried to order a few drinks, and the waitress told us that she was very overwhelmed and couldn’t take our order. I think even if they offer me free nights in the future, I will never go again. Finally, they put us on a room in the 2nd floor with no elevator in the building, although it was obvious that we had too much luggage and a baby in stroller, they didn’t care. Also, they didn’t even bother to show us where was our room, they gave us a map, and they let us find our away in the dark at 4 am.
omar
Stayed 2 nights in Apr 2025