Our stay was a mixed bag. The location was great since we planned to visit Mt. Lassen both days. We loved the food at the restaurant across the street. The bed was very comfortable and the shower was nice as well. Here's what made the stay less than adequate. No internet. A tv that seemed to require internet since it couldn't get a satellite signal while we were there. A questionable heating system (either on or off, nothing in-between), no heat in the bathroom (good ventilation though), very thin walls ( we could hear the person in the next room snoring), and no information about who to contact regarding problems while we were there. Can I suggest some time of info card/booklet in the rooms outlining how things work, etc, since we had no way to look this up without internet access? We enjoyed our stay but not sure the overall value was reasonable.