With a stay at Waiheke Island Resort in Waiheke Island (Ostend), you'll be a 1-minute drive from Palm Beach and 5 minutes from Wild on Waiheke. .This spa hotel is 2.2 mi (3.5 km) from Oneroa Beach and 2.5 mi (4 km) from Tantalus Estate.
What's nearby
Palm Beach - 7 min walk - 0.7 km
Oneroa Beach - 8 min drive - 3.6 km
Cable Bay Vineyard - 8 min drive - 5.1 km
Mudbrick Vineyard - 9 min drive - 5.9 km
Onetangi Beach - 12 min drive - 6.1 km
Restaurants
Te Matuku Bay Oysters - 4 min drive
Mudbrick Vineyard & Restaurant - 9 min drive
Stonyridge Vineyard - 6 min drive
Charlie Farley's - 9 min drive
Batch Winery - 9 min drive
About this property
Waiheke Island Resort
Hotel with a full-service spa, a quick walk to Palm Beach
Waiheke Island Resort offers 24 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions come with satellite channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Waiheke Island hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.
An outdoor pool and a hot tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: NZD 9.50 to 24.50 per person
A bar/lounge
A poolside bar
Things to do
Full-service spa
Hot tub
Mini golf
Outdoor pool
TV in common areas
Yoga classes
Family friendly
Laundry facilities
Mini golf
Mini-fridge
Outdoor pool
Separate bedroom
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
4 meeting rooms
Business centre
Conference centre
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Full-service spa
In-room massages
Spa open daily
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Mini-fridge
Minibar
More
Air conditioning
Desk chair
Individual decor
Individual furnishings
Iron/ironing board
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 10:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately NZD 9.5 to 24.5 per person
Housekeeping is available for an additional fee
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
A car is not required for transportation to and from this property
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Waiheke Island Resort
Waiheke Island Hotel
Waiheke Island Resort And Conference Centre Hotel Waiheke Island
Waiheke Island Resort Hotel
Waiheke Island Resort Waiheke Island
Waiheke Island Resort Hotel Waiheke Island
Waiheke Island Resort Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 115 out of 346 reviews
10 - Excellent
115
Rating 8 - Good. 143 out of 346 reviews
8 - Good
143
Rating 6 - Okay. 53 out of 346 reviews
6 - Okay
53
Rating 4 - Poor. 24 out of 346 reviews
4 - Poor
24
Rating 2 - Terrible. 11 out of 346 reviews
2 - Terrible
11
8.2/10
Cleanliness
7.6/10
Staff & service
8.2/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Georgie
28 Dec 2024
Georgie
Stayed 1 night in Dec 2024
8/10 Good
Carole
27 Dec 2024
A lovely location with views.
Comfortable studio with everything you need for 3 days.
Not ideal to be downstairs as guests on the floor above walk & drag chairs over the floor so noisy.!
Reception never answer their phone so hard to get any communication unless close to reception area .
The bed was comfortable enough.Pillows can be improved on . It’s very steep on the stairs between the units so a little difficult with heavy bags…
I would stay here again on an upper floor. Very handy to Palm beach & Arcadia & store.
Carole
Stayed 3 nights in Dec 2024
8/10 Good
Rebecca
27 Dec 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
It was durjng public holiday but no restaurant, pool bar open for guests staying. Spa pool needs to be cleaned.
Stumbled upon this and couldn't have picked a better spot. Beautiful grounds and amazing food on site! The hotel is up on a hill but within walking distance to a beach 10 minutes away. We also rented e-bikes on site to travel around the island.
Great location and resort but frustrating we couldn’t get the casting to work on the TV despite staff telling us it was working! Hilly location and very limited parking. Disappointing housekeeping only came every second day. The whole purpose of holidaying is not making my bed. Would stay again tho.
Nice location, great views and close to the beach and public transportation which is a plus..space could benefit from some upgrades given the price they charge. Swimming pool is still under renovation,
Overall, a very good option for a short stay in Waiheke.
Stayed in the sea view studio.
Really enjoyed our stay here! Be prepared to get your steps in if you’re planning to be going around the resort. It’s a hike to get from our room to the reception haha.
We played mini golf and had dinner, really generous portions, everything comes out quickly and tastes good. The rooms are cleaned in the afternoon as they have alot of places to clean. There’s smart tvs in the room. They have laundry which is $5 ($1 coin) each for washing and dry. Then $2 coin for detergent.
Really friendly team, wasy check in, clean tidy room which had everything I needed. I could hear young people stomping about and laughing in the room above me until reasonably late in the night which was the only negative.
Sally
Stayed 1 night in Oct 2024
6/10 Okay
Sinead
Travelled with partner
4 Oct 2024
Liked: Cleanliness, staff & service
Positives:Massive food portions, rooms are cosy, comfortable and clean, stunning views. Lovely friendly staff.
Negatives: unit above not managed by property and guest stomped, scrapped chairs, banged cupboards etc for hrs at night, did not answer door when went up and knocked, called the number on the unit it said to call, no answer and reception was closed, said guest woke at 7am same noise on a Saturday. Resort is empty so unsure why they’d place a paying guest below a unit occupied by an external company.
Food: Average at best.
Waiheke Island Resort was a dream to stay at. The location is absolutely perfect! The villas were a good size, clean and comfortable.
The staff were super friendly and helpful. The only down side is that the resort isn't entirely accessibly friendly as it has quite steep slopes and stairways.
My mum has a walking stick and was slightly daunted by the pathways, however the staff went out of their way to assist her to ensure her stay was comfortable and safe. It didn't help that we went during the wet season, which made things harder - but as previously mentioned - the staff are gold!
I would recommend staying here if you're looking for a little get away with breath taking views and great customer service.
Kiarcha
Stayed 2 nights in Aug 2024
8/10 Good
Jayaluxmi, Cambridge
Travelled with family
18 Aug 2024
Liked: Cleanliness, staff & service
Tidy, clean and quiet. Good facilities.
Jayaluxmi
Stayed 1 night in Aug 2024
10/10 Excellent
Pofanau
Travelled with partner
16 Aug 2024
Liked: Cleanliness, amenities
Beautiful sea view own apartment easy to park and enter very nice