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Emporium Suites by Chatrium

5.0 star property

Photo gallery for Emporium Suites by Chatrium

Cleanliness standards
Outdoor pool
Point of interest
Point of interest
Couples treatment room(s), body treatments, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
622 Sukhumvit Soi 24, Bangkok, Bangkok, 10110
  • Emporium
    ‪1 min walk‬
  • Benchasiri Park
    ‪1 min walk‬
  • EmSphere Shopping Center
    ‪3 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪40 min drive‬

Room options

View all photos for One Bedroom Suite

Toys

One Bedroom Suite

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Premier Suite

Three Bedroom Premier Suite

Three Bedroom Premier Suite

  • 200 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Grand Deluxe King

Coffee/tea maker, high chair

Grand Deluxe King

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

Toys

Two Bedroom Suite

  • 135 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Deluxe Suite

One Bedroom Deluxe Suite | Living area

One Bedroom Deluxe Suite

  • 115 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Executive Suite

Two Bedroom Executive Suite | Living area

Two Bedroom Executive Suite

  • 135 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe King

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe King

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin

Toys

Grand Deluxe Twin

  • 65 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe Twin

Executive Deluxe Twin

Executive Deluxe Twin

  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe King

Toys

Executive Deluxe King

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Penthouse

Luxury Penthouse

Luxury Penthouse

  • 550 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Queen Bed

Similar properties

Building design

SKYVIEW Hotel Bangkok

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1008)
The price is AU$301
for 1 room
includes taxes & fees
20 Feb - 21 Feb
SKYVIEW Hotel Bangkok

About the area

Bangkok

With a stay at Emporium Suites by Chatrium, you'll be centrally located in Bangkok, steps from Emporium and Benchasiri Park. .This family-friendly hotel is 0.5 mi (0.8 km) from EmQuartier and 1.5 mi (2.4 km) from Terminal 21 Shopping Mall.

What's nearby

  • Emporium - 1 min walk
  • EmQuartier - 4 min walk
  • Terminal 21 Shopping Mall - 15 min walk
  • Erawan Shrine - 3 min drive
  • Platinum Fashion Mall - 5 min drive

Getting around

  • Phrom Phong BTS Station - 2 min walk
  • Bangkok Makkasan Station - 5 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 40 min drive

Restaurants

  • ‪Sushiro スシロー - ‬1 min walk
  • ‪รส' นิยม - ‬1 min walk
  • ‪Another Hound Cafe - ‬1 min walk
  • ‪Platinum lounge - ‬1 min walk
  • ‪Beanhound By Greyhound Café - ‬2 min walk

About this property

Emporium Suites by Chatrium

Luxury Bangkok hotel connected to a shopping center, steps from Emporium
Emporium Suites by Chatrium offers 149 accommodations with laptop-compatible safes and bathrobes. This Bangkok hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thann Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 149 guestrooms featuring minibars. Complimentary wired and wireless internet access is available. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Chinese cuisine at The Emporia Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Bangkok? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
The Emporia Restaurant - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Lobby Lounge - This lobby lounge specializes in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Pool Bar - This poolside bar specializes in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: THB 730 for adults and THB 365 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Emporia Restaurant
  • Lobby Lounge
  • Pool Bar

Things to do

  • Fitness classes
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Corner/local shop
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Toys

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Corner/local shop
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (2400 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in public areas
  • In-room accessibility
  • Magnifying mirror
  • Smooth flooring in public areas
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 730 for adults and THB 365 for children
  • Airport shuttle fee: THB 2400 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chatrium Emporium
Chatrium Emporium Suites
Emporium Chatrium
Emporium Suites
Emporium Suites Chatrium
Emporium Suites Chatrium Bangkok
Emporium Suites Chatrium Hotel
Emporium Suites Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok
Emporium Suites By Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok

Emporium Suites by Chatrium Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and good shopping mall very close by
Stayed 3 nights in Oct 2024

8/10 Good

Chorthip

Travelled with partner
Liked: Cleanliness, staff & service
Nice place and very convenient to the shopping malls and BTS train line, but the hotel is a little bit pricey and a bit old. My disappointment is breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Max

Stayed 3 nights in Oct 2024

10/10 Excellent

MICHAEL

Stayed 2 nights in Oct 2024

10/10 Excellent

Asif

Stayed 2 nights in Oct 2024

10/10 Excellent

Akhilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Roy

Stayed 9 nights in Sep 2024

8/10 Good

Stephan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and great rooms
very nice hotel with a location which is hard to beat. Service was great and everyone was very friendly and helpful. Only (minor) downsides are not enough elevators for a building of this size, breakfast could be better and shower is in bathtub. Still a great hotel and will stay there again
Stayed 2 nights in Oct 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

suad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to stay in
Everything in this hotel is amazing
Stayed 3 nights in Oct 2024

8/10 Good

Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely convenient location and access to BTS
Stayed 1 night in Oct 2024

10/10 Excellent

Sean, Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ah, the good times. Before covid, I stayed here a lot and the standards have not left. Emporium is clean, cozy, and convenient. My room had an amazing view facing east, Sukhumvit. I was on the 38th floor. So easy and convenient to get to the BTS and around the city. The ONLY downside is the elevator can get congested and you might wait more than 5-10 minutes before an elevator comes. That said, I love this and cant wait to stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Hein

Liked: Cleanliness, staff & service
The staff were friendly and well trained. Very convenient and accessible to shopping malls. However, the elevators take a long time to get to and breakfast variety is quite limited.
Stayed 10 nights in Sep 2024

6/10 Okay

karandev

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Been staying at Emporium for over 15 years and slowly witnessing a decline in overall quality with the property getting much more expensive. This time we had a dead cockroach in the bathroom and a malfunction in the shower with no cold water in one of the bathrooms of the suites, No phone working in the second room, no equipment in the kitchen. All issues were handled promptly by the staff but this is a stark difference to previous stays.
Stayed 7 nights in Sep 2024

10/10 Excellent

Hyuntai

Stayed 1 night in Sep 2024

10/10 Excellent

Jagga

Travelled with family
Liked: Cleanliness, staff & service
My absolutely favorite hotel woth location and service on sukhumvit. Cleaniness is excellent servcie is beyond awesome.
Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Old but spacious
The staff is helpful but not friendly. The room is pretty dated but clean and spacious. We like to stay here because of the location and they have nice big gym. I didn’t get the room upgrade as promised on the website.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Cary, Laguna Niguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Replace stayed there a few times. The only bad thing was two of the three elevators were working is very slow to go up to your room and back down to the lobby.
Stayed 5 nights in Aug 2024

4/10 Poor

Anushree

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good . Had to keep waiting for the lift for very long every time we wanted to go down or come . Housekeeping not very good . I have stayed here earlier but this time was not a great experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cary, Laguna Niguel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great house keeping staff
Stayed 9 nights in Aug 2024

10/10 Excellent

Mel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, room comfort
Not a 5 star. Expect service issues.
My stay started off terrible but improved. I had emailed and asked a ton of questions before booking the hotel. I arrived late at night bevause of my flight arrival time. They knew of my arrival time. When I get there Iwas assigned a room on the 35th floor. I noticed the elevator was painfully slow and without air conditoning. As the doors open off the elevator I notice the strong stench of ciggerette smoke. I then open the room and it stinks of ciggerettes. I wont even put my things down and proceeed back to the elevator area and wait 7 minutes for an elevator because only 2 of the 3 are working. It turns out they neglected to mention in my numerous questions about any remodeling going on that the elevators are being replaced until October 2024. I go back down exhausted and sweaty and the front desk attendant informs me they no longer have any of the room type I booked except smoking rooms. Am I offered a complimentary upgrade ? Of course not. I am offfered a down grade for the same price. I agree to sleep there one night as it was late and my reservation was for a week but said I wouldn't stay there the full week. I was assured not a problem and talk to the front desk in the morning. It was a problem and I had to argue and I lost the entire next day having to argue why they needed to move me..Its not 5 star service. I had numerous service issues the entire stay. The concierge will not help you with anything relevant. Housekeeping is good. Location good. Service not good.
Stayed 7 nights in Jul 2024

4/10 Poor

Aakriti

Stayed 5 nights in Jul 2024

8/10 Good

Tareen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok but…..
Great location but smelly carpets and long lines for the elevator . Be ready to wait at least 15-30 mins for each elevator !
Stayed 5 nights in Jul 2024