Book Great National Hotels Birmingham accommodation from AU$125

Great hotel

Perfect for a short 1 night stay

Great room view and Nice staff

Great hotel , great service , very helpful and friendly staff inc drinks on arrival

Excellent position close to the arena and NEC, great service and good prices

We had a family weekend away. The location of the hotel was perfect. Town one way, and the water and restaurants the other. Could not fault the reception staff. Only negative was the bathroom and bed spread was very dirty and not clean at all. Sheets were absolutely fine. On mentioning it to the hotel the cleaners did come again, and cleaned the points we pointed out, but didn’t clean the bits around and was still substandard. From my perspective they tried, the cleaners let them down, hopefully it was a one off. The hotel front of house were amazing, even the morning after. They were so apologetic and said we would have a call. And we did that same afternoon. Not one to complain normally, but the reception staff and manager were truly superb. I’m sure it was a one off and would like to thank the team for their compassion and listening. Like I say everything else was great, just issues with the bathroom and bedspread. I would recommend, based on how good the front of house was. The room its self was perfect, just the cleaning of it was below expectations. Hopefully it was a one off and we were unlucky.