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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Point of interest
Indoor pool, pool loungers
5 bars/lounges
Casino

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Gym
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
Pendigo Way, Birmingham, England, B40 1PU
  • Resorts World Birmingham
    1 min walk
  • Resorts World Arena
    2 min walk
  • The Bear Grylls Adventure
    3 min walk
  • Birmingham (BHX)
    5 min drive

Room options

View all photos for Signature Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Signature Double Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Birmingham

With a stay at Genting Hotel & Spa at Resorts World Birmingham in Birmingham (Marston Green), you'll be steps from Resorts World Birmingham and 4 minutes by foot from Santai Spa. .This casino hotel is 0.1 mi (0.1 km) from Pendigo Lake and 0.2 mi (0.4 km) from National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 km
  • Resorts World Arena - 2 min walk - 0.2 km
  • The Bear Grylls Adventure - 3 min walk - 0.3 km
  • Santai Spa - 4 min walk - 0.4 km
  • National Exhibition Centre - 5 min walk - 0.5 km

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬12 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Eco-certified Birmingham hotel connected to the convention center, steps from Resorts World Birmingham
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a health club and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a banquet hall.
Grab a bite to eat at one of the hotel's 18 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 3 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants on site.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (GBP 20 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre
  • Bowling alley
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • Shopping

Family friendly

  • Bowling alley
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • A meeting room

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • 2 casino VIP rooms
  • Casino (538 square feet of space)
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1004 reviews" "
Rating 8 - Good. 169 out of 1004 reviews" "
Rating 6 - Okay. 51 out of 1004 reviews" "
Rating 4 - Poor. 21 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for local amenities
Lovely hotel, good value and convenient for the casino or NEC. Downside to the area is limited breakfast options especially if you are with elderly people who can't walk far. Staff at hotel courteous and helpful and I requested adjoining rooms and they accomodated my request.
Stayed 1 night in Aug 2024

10/10 Excellent

sarabjeet

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view and access to restaurants and cinema one step away. great customer service at desk and parking is validated at reception overall great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Stayed 1 night in Aug 2024

10/10 Excellent

shirley, Uxbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to do, restaurants & bars, shopping, staff very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facilities are great
Stayed 1 night in Aug 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location / very clean and modern / TVs should be smart and have netflix / prime available for longer stays :) Lots of shopping available
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel
I walked into paradise when I entered the reception. Room was very clean and tidy and there was everything in the room that you need. Breakfast was excellent with all the different choices you could ask for, from a full English to a beautiful fresh fruit salad. Would diffo stay there again. 10 out of 10 Genting (don't change)
Stayed 2 nights in Aug 2024

6/10 Okay

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understaffed
I found the hotel expensive for what it was. Breakfast was a nightnare each day as there were only 3 serving staff who were rushed off their feet. Too many tables waiting to be cleared of used plates etc. Had to wait for far too long - 15 minutes one morning fir cereal bowls !!
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome from the staff, efficient check in and very comfortable, spotlessly clean room. Spa was an added bonus.
Stayed 1 night in Jul 2024

2/10 Terrible

Simon

Stayed 2 nights in Jul 2024

10/10 Excellent

Waqar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

umesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
15th Anniversary Celebration
We came for an overnight stay for our 15th wedding anniversary and had a lovely time. We used the spa facilities which were great, especially the hot stone loungers! Had dinner and drinks in the sky bar and watched the sunset from the terrace. Absolutely delighted with my choice of hotel for this special occasion
Stayed 1 night in Jul 2024

10/10 Excellent

Olugbemiga

Stayed 4 nights in Jul 2024

10/10 Excellent

Damon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner love resorts world and staying at the Genting hotel. It has everything you need with a beautiful clean hotel and a great spa, what more could you ask for.
Stayed 1 night in Jul 2024

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely night before our flight
Stayed 1 night in Jul 2024

2/10 Terrible

callum

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Sirak

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely disgusting room, dirty. They started drilling at 8am. 8AM
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Stayed 2 nights in Jul 2024

6/10 Okay

frederick

Stayed 4 nights in Jul 2024