All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1131 out of 1623 reviews
10 - Excellent
1,131
Rating 8 - Good. 376 out of 1623 reviews
8 - Good
376
Rating 6 - Okay. 78 out of 1623 reviews
6 - Okay
78
Rating 4 - Poor. 24 out of 1623 reviews
4 - Poor
24
Rating 2 - Terrible. 14 out of 1623 reviews
2 - Terrible
14
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Sandra
7 Jan 2025
Liked: Cleanliness, room comfort
Highly recommended
Great location. Hotel room looks dated but can't beat it for comfort. It had all the amenities you'd expect in an apartment (and more). Thoroughly enjoyed my stay and would highly recommend.
Liked most of it. Did not like the stairs in the room. Also, why you didn’t have hand towels. Flannels too small bath towels too big need a midsize face towel.
We love staying at the Royal Albert - the rooms are huuuuge, the bed is so comfy, and even though the building is getting a little tired, you can’t go past the location convenience.
Excellent location right at the heart of CBD. I like the spacious room, microwave oven and kettle. I wish they have stronger lighting over the writing desk. The biggest downside is the weak WiFi. I had to quit a Zoom meeting due to poor internet connection. I had to use my phone as hotspot to complete the flight check-in online. The WiFi was so weak that the page wouldn't load.
Theresa
Stayed 2 nights in Dec 2024
8/10 Good
Verified traveller
Travelled with family
3 Dec 2024
Liked: Room comfort
Disliked: Cleanliness
Could be better
Extremely dusty like super thick years worth of dust. No vent or fan in bathroom. Dishwasher was broken too.
Don’t travel to this place if you need internet! They have 3 or 4 wifi connections and none worked. When I called they told me yes it goes in out nothing we could do! I was on a business trip which is unacceptable. I call this false advertising. Carpets are stained and needs a massive makeover. They should drop their rates
Amazing old hotel/apartments with real style. A bit old fashioned but a real experience to stay there. Amazing location right in the heart of CBD literally across the road from largest shopping complex, and only blocks from everywhere including the main railway, CityCat ferry terminals and bus depots for Brisbane. Reception staff wonderful. I ws amazed I could afford such a large apartment in that location. Will stay thee again if I need a Brisbane CBD base.
Tony
Stayed 1 night in Nov 2024
10/10 Excellent
Ng
Business traveller
18 Nov 2024
Liked: Cleanliness, room comfort
Classic heritage in the midst of modernity
A great aparthotel right in the heart of CBD and just across the road from Queen Street Mall, the main shopping street in Brisbane. Great heritage (111 years old!) With classic furnishing yet convenient with modern amenities like washer and dryer, fridge and dishwasher, microwave and such. Very near to the botanical garden and running route along the river.