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From GM to the room service the staff are

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We had an amazing time. The hotel is beautiful, the room was clean with good facilities. There is a plentiful choice of food for breakfast and evening meals. The only thing I would complain about is that in my opinion the pool bar drinks and food are very overpriced.

My stay at ITC Hotels was nothing short of exceptional. From the moment I arrived, the hospitality and attention to detail stood out. The check-in process was seamless, and the staff were warm, welcoming, and highly professional. Rooms & Comfort: The room was spacious, elegantly designed, and equipped with modern amenities. The bed was incredibly comfortable, and the housekeeping team ensured that everything remained spotless throughout my stay. Amenities & Facilities: The hotel boasts excellent facilities, including a well-equipped gym, a relaxing spa, and a beautiful pool area. The attention to sustainability and eco-friendly practices was also impressive. Service & Hospitality: The staff went above and beyond to make the stay comfortable. From concierge assistance to in-room services, their professionalism and warmth made a lasting impression. Overall Experience: ITC Hotels offers a perfect blend of luxury, comfort, and top-notch hospitality. Whether you’re traveling for business or leisure, it’s an excellent choice for an unforgettable stay.

Excellent staff managing wonderful property

We loved the staff, they were amazing, they went above and beyond to make us feel at home, especially your staff member Samantha, he made our stay comfortable, I will not hesitate to stay at the Cinnamon Grand, in my future travels, thank you.