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Great location. Friendly staff. The restaurant had very good food.

Nicely updated older hotel with a fun vibe. The young lady at the front counter could use some lessons in customer service and making customers feel welcome. The young man and day staff did an amazing job! Location is great to walk all of downtown from and is quiet at night. No option for daily housekeeping was disappointing. The parking lot is tight, was packed full every night and they charge $25 Daily for parking.

Excellent place for our family vacation with adult children. Close to golf. I can recommend this resort.

The pool was chaotic. It appeared that many locals sneak in to play after school or on the weekend. Learned this firsthand from a mother and daughter one day and another father and son the next. Midweek the pool shenanigan situation was mild and overall had an enjoyable time. Unfortunately things took a turn for the wild side on Saturday. Herds of large families (4-5 children of all ages per group) flocked to the pool. Kids were chucking sand and playing loudly. Having loud kids of my own this is fine - as long as they are paying customers like myself. The hotel is not that large, so you tend to notice those staying at the hotel versus those who pay for a “day pass” or sneak in. Emphasis on the sneak in part due to the lack of Hotel provided wristbands (room keys were also affixed to wristbands). Now kids will be kids - and that’s fine and part of staying at a family friendly resort. What was really insane was on Saturday observing a full blown adult flight attendant walk over to the child’s section of the pool to relieve herself next to where my children were playing in the “sand” section. Considering what I saw was shocking, I walked over to a neighboring sunbather to see if they noticed the same thing to which they confirmed and were in a similar disbelief. Behavior was reported and the attendant was escorted back to her room. Outside of the clientel, the resort was well maintained and the mantas at night were a real treat. Rays by the bay should reopen!!!!

Good

First time staying here and everything was perfect!!!! We normally stay at Kona Coast Resort but this wasan absolute treat!!!