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Alto Hotel on Bourke

4.0 star property

Photo gallery for Alto Hotel on Bourke

Front of property
Reception
One Bedroom Apartment - Spa
One Bedroom Apartment | Private kitchenette
One Bedroom Apartment - Spa | Living room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
636 Bourke Street, Melbourne, VIC, 3000
  • Collins Street
    ‪5 min walk‬
  • SEA LIFE Melbourne
    ‪8 min walk‬
  • Marvel Stadium
    ‪8 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for One Bedroom Apartment - Spa

One Bedroom Apartment - Spa | Living area

One Bedroom Apartment - Spa

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living room

Standard Two Bedroom Apartment

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for King Studio Plus

King Studio Plus

King Studio Plus

  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Queen Studio

Queen Studio

Queen Studio

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King or Twin Studio

King or Twin Studio

King or Twin Studio

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Petite Queen Room

Petite Queen Room

Petite Queen Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Balcony

Deluxe Two Bedroom Apartment

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Two Bedroom Apartment

Superior Two Bedroom Apartment | Living area

Superior Two Bedroom Apartment

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Standard Room, 1 Queen Bed (Free Breakfast)

Holiday Inn Express Melbourne Little Collins by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1277)
The price is AU$254
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Holiday Inn Express Melbourne Little Collins by IHG

About the area

Melbourne

With a stay at Alto Hotel on Bourke, you'll be centrally located in Melbourne, within a 10-minute walk of SEA LIFE Melbourne and Marvel Stadium. .This hotel is 0.7 mi (1.2 km) from Crown Casino and 1 mi (1.5 km) from Melbourne Convention and Exhibition Centre.

What's nearby

  • SEA LIFE Melbourne - 8 min walk - 0.7 km
  • Marvel Stadium - 8 min walk - 0.7 km
  • Bourke Street Mall - 11 min walk - 1.0 km
  • Melbourne Convention and Exhibition Centre - 12 min walk - 1.0 km
  • Crown Casino - 12 min walk - 1.1 km

Getting around

  • Southern Cross Station - 3 min walk
  • Flagstaff Station - 9 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Higher Ground - ‬3 min walk
  • ‪Mail Exchange Hotel - ‬2 min walk
  • ‪Brightside Coffee & Bagels - ‬1 min walk
  • ‪The King Hotel - ‬3 min walk
  • ‪Nando's - ‬2 min walk

About this property

Alto Hotel on Bourke

Beaux Arts hotel in Melbourne
Alto Hotel on Bourke offers 50 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and iPod docking stations. Your room comes with a pillowtop bed. 40-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: AUD 20-20 for adults and AUD 20-20 for children
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 85.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 20 to 20 for adults, and AUD 20 to 20 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 50 per day
  • Crib (infant bed) fee: AUD 85.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alto Bourke
Alto Bourke Melbourne
Alto Hotel
Alto Hotel Bourke
Alto Hotel Bourke Melbourne
Alto Hotel Melbourne
Alto Bourke
Alto Hotel on Bourke Hotel
Alto Hotel on Bourke Melbourne
Alto Hotel on Bourke Hotel Melbourne

Alto Hotel on Bourke Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Heidi

Business traveller
Liked: Cleanliness, staff & service
Average hotel, good for a short stay with convenient location near Southern Cross Station
Stayed 1 night in Feb 2025

6/10 Okay

Bartholomew Henry

Travelled with partner
Location - close to trams and train.
Stayed 7 nights in Nov 2024

8/10 Good

David, London

Liked: Cleanliness, staff & service
Fantastic location but the rooms are a bit dated and in need of refurb. Quite limited hours for reception. Brekky staff were great.
Stayed 3 nights in Nov 2024

6/10 Okay

Matt

Liked: Staff & service
Use as last resort, but close to Southern Cross st
Bed was extremely uncomfortable, booked through an app and they wanted $100 at the desk as a security deposit even though they already had my credit card, toilet roll holder fell off the wall, flipped over the sheets on the bed only to find dirty prints which could only be described as dirt, fully exposed plaster as in the photos, extremely outdated television that wouldn't connect to anything and didn't have a view of what was on as a digital display. Kitchen was being apparently renovated but wasn't informed of this prior and I eat keto which now made it extremely difficult to go and find food. Even though our room was on the second floor our room faced onto a alleyway between two buildings and we had to listen to all of the drunk people throwing up, fighting and yelling all night. The reason I chose this hotel was because it was the closest to Southern Cross station and I am a person with a walking disability
Stayed 2 nights in Nov 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service
Needs a face lift but terrific location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with the front-desk staff by the name Carmen, who displayed commitment in helping us to check room availability when we arrived rather early in the day. She was empathetic and concerned at all times whenever we approached the counter with questions. We are also grateful to the cleaning staff, a young Asian lad who carried out a great job. The check-out staff (not Carmen), however, did not appear to be aware of the the $100 deposit to be returned to us, therefore training is needed on this point to all staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Dylan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Shannon

Travelled with partner
Disliked: Property conditions & facilities
Not notified that dining and breakfast isnt currently available due to ongoing maintenance. Not a very welcoming environment. Toiletries were very minimal and coffee sachets were disgusting (cheap and nasty). No USB ports available. The positives were that it was clean and good location if needing connections through public transport at Southwrn Cross Station
Stayed 2 nights in Nov 2024

8/10 Good

Alexandre

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great location and comfort but needs clean up work
I picked the Alto Hotel because of the central location, just around 5 minutes by walking from the central station where the SkyBus stops coming from the airport. Also, it is a great location to explore Melbourne CBD and even any other neighborhood using public transportation easily accessible in the area. The rooms are spacious enough, with nice services and a comfortable bed. Nevertheless, the hotel needs to work on the cleanliness of the rooms. My room had several balls of hair and dirt, and the worst part was that they remained there even after they supposedly cleaned my room during my stay. It is the only hiccup I suffered during my stay, but it is a significant one. Regarding the staff, they were all very professional and friendly, helping me continuously during my stay.
Stayed 4 nights in Sep 2024

8/10 Good

janice

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Late check in was a bit of a nightmare especially after a long flight. Staffing in the hotel seemed quite minimal. There was no breakfast on offer but there are plenty of food outlets nearby. The room was fine for one but would be a bit cramped for two
Stayed 3 nights in Oct 2024

6/10 Okay

Marsha J

Travelled with family
Liked: Cleanliness, room comfort
Basic
Slow service at check in. Lift wasn’t working. Pretty grubby on reception and breakfast area. Room was fine for what we needed - quick stay. Wouldn’t rush back
Stayed 1 night in Jul 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Nick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We have enjoyed previous stays at the Alto and it's very conveniently located for transport options however this time was a disappointment. The room was by a laneway and we were kept awake by screaming all three nights, the room had an overwhelming smell of bleach, the lounge and breakfast facilities were closed for renovations, the bed was made in such a way that the covers couldn't be pulled up and there was a shower curtain that clumped and couldn't be properly drawn. All these are minor inconveniences but added together leave us disappointed by our stay this time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

8/10 Good

Sheridan Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable, the building was beautiful. The breakfast was terrible, and there weren't enough staff to ensure everyone had cutlery etc. We had to open cupboards and search for salt and pepper and coffee cups, the coffee was bitter and there wasn't enough food.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Dated and musty rooms ok
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location and cuppa on arrival
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stay after going to the footy at Marvel, very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great management and team. I enjoyed my stay, the hospitality was kind and thoughtful. The room was comfortable and clean, bed very comfortable. Hotel room had a microwave and toaster. Windows were double glazed which made the room peaceful. On ground floor there was a cosy, warm lounge area with library of books plus coffee/tea/hot choc making facilities which were provided with compliments. One of the best hotels I have stayed at. I plan on staying again.
Stayed 2 nights in Jul 2024

6/10 Okay

Cate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Rosemary

Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness
A quiet hôtel close to the Southern Cross Station and the airport busses. Free tram to the city on front of hotel - approximately one kilometre to CBD. Breakfast option is pretty limited but not expensive. Quiet and convenient are the key words.
Stayed 3 nights in Jul 2024

2/10 Terrible

James

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed that staff didn’t tell us about he lifts where out off action, walking up and down stairs to the top level was hard with little kids
Stayed 1 night in Jul 2024