See all properties
Save

Hotel Grand Chancellor Melbourne

4.0 star property

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room
Food and drink
Exterior
Premier King Room | View from room
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪6 min walk‬
  • Collins Street
    ‪7 min walk‬
  • Bourke Street Mall
    ‪8 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Restaurant

The Victoria Hotel Melbourne

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2154)
The price is AU$123
for 1 room
includes taxes & fees
29 Apr - 30 Apr
The Victoria Hotel Melbourne

About the area

Melbourne

A stay at Hotel Grand Chancellor Melbourne places you in the heart of Melbourne, within a 10-minute walk of Melbourne Central and Collins Street. .This family-friendly hotel is 0.3 mi (0.5 km) from Princess Theatre and 0.4 mi (0.7 km) from Bourke Street Mall.

What's nearby

  • Princess Theatre - 6 min walk - 0.5 km
  • Melbourne Central - 6 min walk - 0.6 km
  • Collins Street - 7 min walk - 0.6 km
  • Bourke Street Mall - 8 min walk - 0.7 km
  • Queen Victoria Market - 16 min walk - 1.4 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly hotel with 2 restaurants and a fitness center
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 160 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a television in a common area, and a banquet hall.
Grab a bite at Footlights, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 6 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 454 out of 1059 reviews
Rating 8 - Good. 370 out of 1059 reviews
Rating 6 - Okay. 138 out of 1059 reviews
Rating 4 - Poor. 60 out of 1059 reviews
Rating 2 - Terrible. 37 out of 1059 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the free upgrade and white fluffy bathrobe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cate

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel for quick overnight stay. staff lovely and helpful.
Stayed 1 night in Mar 2025

4/10 Poor

Debra

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked back in November 2024. Paid over premium price of $500 per night (2 nights). On arrival, one lift was having maintenance, leaving one lift operational. Not ideal for 15 floor hotel. All staff said on our arrival was 'its temporary'. This was not good enough. Works, such as drills and other tools, started at 9am which was quite annoying after our night out. The pool was also having maintenance, which was very inconvenient as this was a deciding factor for picking the hotel because it had a pool. The room itself was a nice size and clean. Shower had low pressure and just dribbled water. It took 3 minutes to wash the shampoo out of my short hair. Fridge was noisy. Balcony door wasn't sealed, so noise from streets echoed in, as did cigarette smoke. Main door had a gap of approx. 1.5" under it, therefore all light and noise from hallway came in. This included guests across hallway stamming their door at least 5 times within 10 mins at 8am. So, how was our stay? The hotel was in a great location, was clean and staff were friendly. The actual reason for our stay was shattered by maintenance, noise and inconvience. Very unhappy about the $1000 cost of such a terrible experience. We will NOT stay here again nor recommend this property to anyone who asks.
Stayed 2 nights in Mar 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and practical rooms. Relaxing environment.
Stayed 1 night in Mar 2025

8/10 Good

Josh, St kilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Craig

Stayed 1 night in Feb 2025

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all ways a great place to stay great price an good people
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, friendly staff
Stayed 1 night in Jan 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melbourne trip
Syayed 8 nights - Pool was unavailable. One lift operating, sometimes did not stop at correct floor. Fridge did not work properly, was freezing everything in fridge. Pool and lift not mentioned as unavailable when booked. Room was clean and excellently serviced daily.
Stayed 8 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Suzana

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

carolyn

Liked: Cleanliness, staff & service, amenities
I got woken each morning at 6am by pidgeons cooing on my balcony despite the bird deterrents placed there. Would have liked a sleep in! But that’s my only complaint.
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great hotel, always happy to stay here. Just wish other elevator was fixed.
Stayed 1 night in Jan 2025

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 4 nights in Jan 2025

10/10 Excellent

Cindy

Stayed 3 nights in Jan 2025

6/10 Okay

Y

Travelled with family
Liked: Cleanliness, staff & service
The extra bed that we pid for the 3rd person is not comfy at all. So soft and not stable and rusty too.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Good size rooms, price offered great value.
Stayed 1 night in Jan 2025

10/10 Excellent

Katerina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't boil the kettle as I was unable to find a cord long enough to reach the power point :(
Stayed 1 night in Jan 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good
The room was clean, bed was comfortable, blac out curtains worked a treat, spacious room, good bathroom and shower. You couldn’t ask for more. Staff were helpful and friendly and always greeted you when you walked past the reception desk.
Stayed 3 nights in Jan 2025

8/10 Good

Velleda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find and affordable.
Stayed 1 night in Dec 2024

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
No information that the pool was out of order, price definitely didn't reflect that or the room purchased. Staff where amazing tho.
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy. Great breaky
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
The renovation of pool area is a pain but still worth the stay.
Stayed 2 nights in Jan 2025