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Hotel Grand Chancellor Melbourne

4.0 star property

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Exterior
Reception
Premier King Room | View from room
Premier King Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Her Majesty's Theatre
    ‪2 min walk‬
  • Princess Theatre
    ‪6 min walk‬
  • Melbourne Central
    ‪6 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Property amenity

Oaks Melbourne on Collins Suites

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
3.8 out of 5, Good, (4124)
The price is AU$218
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Oaks Melbourne on Collins Suites

About the area

Melbourne

A stay at Hotel Grand Chancellor Melbourne places you in the heart of Melbourne, within a 10-minute walk of Melbourne Central and Collins Street. .This family-friendly hotel is 0.3 mi (0.5 km) from Princess Theatre and 0.4 mi (0.7 km) from Bourke Street Mall.

What's nearby

  • Princess Theatre - 6 min walk
  • Melbourne Central - 6 min walk
  • Collins Street - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Queen Victoria Market - 16 min walk

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly Melbourne hotel in Melbourne Central Business District with 2 restaurants
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 160 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a television in a common area, and a banquet hall.
Grab a bite at Footlights, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 6 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Footlights
  • Encore Cafe and Bar

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (5382 square feet of space)
  • Meeting rooms - 6

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 425 out of 1008 reviews
Rating 8 - Good. 357 out of 1008 reviews
Rating 6 - Okay. 129 out of 1008 reviews
Rating 4 - Poor. 59 out of 1008 reviews
Rating 2 - Terrible. 38 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Josh, St kilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all ways a great place to stay great price an good people
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s wonderful place to stay highly recommend
Stayed 2 nights in Sep 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was an absolute scam, the staff were rude and badmouthed, the management talked to you like ur lower class and the rooms were tiny. From the moment I pulled into the car park I regretted my decision and walking into the reception confirmed that regret.
Stayed 2 nights in Dec 2024

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had renovations taking place but was still clean & staff were friendly
Stayed 1 night in Dec 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to shops and resturants. However room was very noisy.
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Stayed 2 nights in Nov 2024

8/10 Good

Hor Cheng

Stayed 6 nights in Oct 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed the buffet breakfast and close to alot of the shopping district.
Stayed 1 night in Nov 2024

10/10 Excellent

Muktar

Stayed 1 night in Nov 2024

8/10 Good

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quieter part of town (less foot traffic and no tram/train noises). Handy to theatre, array of dining options. As always Melbourne is very walkable. Property (Nov 2024) undergoing some fantastic renovations and upgrades that will be brilliant when completed. There is little to no interference from this during your stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Refurbished room was excellent
Stayed 1 night in Nov 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the great price, room was clean and spacious, welcoming staff. The only downfall was the lifts. In the middle of renovating, you have to go through 3 /4 narrow doors and small corridors to get to the hotel lift. Seperate lifts for tne odd number floors anda another for even floors. Like a rabbit warren and it's very confusing for the 1st couple of times that you use it.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Very comfortable bed and clean room. Close to shopping mall and secure parking
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service
Stayed 2 nights in Nov 2024

10/10 Excellent

Darren

Travelled with partner
The service was superb however renovations were impacting.
Stayed 1 night in Nov 2024

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities
An older property, well looked after and with excellent staff who were very friendly, welcoming and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Mathias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

Aravind

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff are very friendly Rooms are a bit old but more than acceptable Loads of dining and shopping options around Within the free tram zone to easily get around CBD area Surprised that the room did NOT have - lockers - additional safety door lock/chain from the inside
Stayed 3 nights in Nov 2024

10/10 Excellent

Chryssie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean and spacious room.
Stayed 1 night in Nov 2024

4/10 Poor

Gwendolene

Business traveller
Disliked: Cleanliness, property conditions & facilities
There were building works and lifts not working. It’s a very old dated hotel. Had noisy neighbours in the next door room, partying until 2am

8/10 Good

Kati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Room was clean and spacious. I think it had been recently renovated as there was some renovations still going on in the hotel. Reception area was a bit outdated, but room was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff and lovely rooms
Stayed 1 night in Nov 2024