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This is our second stay here at this hotel. We loved it so much last year that we had to return this year. The staff is excellent, the food at the buffet was delicious, our room was comfortable and even more so with the outdoor hot tub made it lovely. I had several shiatsu massages at the hotel wellness area with wonderful massage persons. I would highly recommend this hotel.

We came here for our honeymoon. The staff went above and beyond to make out stay a very special one. The hotel was very high-end and comfortable. We loved our private onsen and the morning breakfast. We also got unlimited ice cream! Would highly recommend this to anyone wanting a special trip or to relax in Hakone.

This property was absolutely gorgeous!!! A worth mention was the staff how incredibly friendly they are and how they will make your experience that much more better. The restaurant riverside kitchen was delicious and had many options, the only issue we had was they sold out of their higher tier steaks which goes to show how incredible it must be! (Get reservations early in the night, our reservation was at 1945). Last but certainly not least was the private onsen in our room, overlooking the river and the mountains was always great to spend time in after a day of exploring. Highly recommend!

I chose a room with Mt Fuji view and woke up to a beautiful picturesque view of Mt Fuji under a clear blue sky that day. Feels like I had a front row view. Very good breakfast buffet but better go earlier as there’s a little wait line.

This hotel has everything you need without going out too far. There is onsen ( private and public ). Breakfast and snacks are complimentary. Only downside is one of the bean pillow which is uncomfortable

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