2/10 Terrible
Kelly
3 Nov 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Good location amenities wise, but that's about it... paid for my stay through Expedia, and then they charged my card again when I checked in ... and I opted for the pay now option on Expedia.... then its advertised there pet friendly, but charged an extra 50$ a night, 35$ a night to park, and a "hotel fee" of 17$ on top of the outrageous 170$ a night... it's dark, it's dingey, and smells weird. The fire alarm went off for about 25 minutes, and I got woken up to a crying baby every morning. The house keepers walked in on my naked husband and myself sleeping at 9am even though we had the deadbolt locked... They have to lock ALL doors even the front entrance, to make sure the homeless people don't come in and harass the guests... I was charged a 250$ "safety deposit" even though my MasterCard was on file... told I would get it back at check out... but then informed at check out it will take 6-9 business days... I'm assuming they just hope people will forget. I DO NOT RECOMMEND THIS PLACE . Not at all what is described...
Kelly
Stayed 2 nights in Nov 2024