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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Restaurant
Lobby
Point of interest
Two Queen Beds with pullout and jetted tub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Greg Frewin Theatre
    ‪1 min walk‬
  • Clifton Hill
    ‪3 min walk‬
  • Niagara SkyWheel
    ‪6 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite

Two Queen Bed Suite

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Hot tub
Breakfast included
Restaurant
4.0 out of 5, Very good, (11340)
The price is AU$244
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Embassy Suites by Hilton Niagara Falls Fallsview

About the area

Niagara Falls

Located in Niagara Falls (Clifton Hill), Sterling Inn & Spa - an Ontario's Finest Inn is a 3-minute walk from Clifton Hill and 9 minutes by foot from Casino Niagara. .This spa hotel is 0.6 mi (1 km) from Fallsview Indoor Waterpark and 0.7 mi (1.1 km) from Skylon Tower.

What's nearby

  • Clifton Hill - 3 min walk
  • Casino Niagara - 9 min walk
  • Skylon Tower - 12 min walk
  • Fallsview Indoor Waterpark - 12 min walk
  • Fallsview Casino - 15 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 9 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive

Restaurants

  • ‪SkyWheel - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Kelsey's - ‬6 min walk
  • ‪Antica Pizzeria - ‬3 min walk
  • ‪The Dhaba Restaurant - ‬3 min walk

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

Hotel with a full-service spa, a quick walk to Clifton Hill
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 41 individually decorated guestrooms, featuring refrigerators and LCD televisions. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a sauna, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 18.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Limo/town car service

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Private winery tours
  • Public winery tours
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Mud bath
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1411 out of 1787 reviews" "
Rating 8 - Good. 275 out of 1787 reviews" "
Rating 6 - Okay. 61 out of 1787 reviews" "
Rating 4 - Poor. 19 out of 1787 reviews" "
Rating 2 - Terrible. 21 out of 1787 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast in bed..
Stayed 2 nights in Oct 2024

8/10 Good

Courtney

Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable, clean, spacious, and the best breakfast ever - delivered right to your room. With-in walking distance to all the attractions. I would definitely stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and wonderful service. A couple blocks away which is perfect as it is out of all the chaos that is downtown.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon, Tottenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and restful environment especially loved the complimentary breakfast in the room. The hot tub experience was great. Will return in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

chhavy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Exceeded my expectations! Wish I could stay longer
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greqt breakfast
Great place, better than the chains. Breakfast in the room everyday was soooo convenient & delicious
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be back
Great location, very quiet. Biggest hotel room we’ve stayed in was very nice. Shower was awesome. Breakfast in bed was a great touch.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained property with friendly, helpful staff. No view of the falls but it was also quiet because it was a block away from the heaviest tourist traffic area. Close enough to be within walking distance of most attractions.
Stayed 2 nights in Oct 2024

8/10 Good

Venette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Christina

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Third visit here (first and second visits in June and July 2024). This used to be my favourite hotel. To be honest, we've been to Niagara falls four times this year and have already done all of the touristy things. This time, I really only wanted to come back to Niagara Falls to stay at this hotel because I loved it so much. However, our interaction with the lady at the front desk on October 20th afternoon was quite discouraging and distressing. She was very rude to us. Shamed us for booking the room through a third party, rather than directly through the hotel. Rather than taking the time to explain company policies for checking in, she refused to check us in and told us to come back later. We presented our credit card clearly and visibly to her, as well as ID. All she had to do was explain what was required from us as per company policy in a kind and polite manner. We felt that she shooed us away from the desk. There were other people in line in front of us and behind us. Their rooms were not ready yet, but she still checked ALL of them in. Positives : David was extremely polite and kind to us. During our past visits the customer service has always been exceptional. The room is beautiful and breakfast in bed delicious! The location of the hotel is convenient as it’s close to everything. Clifton hill is a short walk away.

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. Stayed one night - would return again. Breakfast in Bed included was a nice touch.
Stayed 1 night in Oct 2024

10/10 Excellent

Nantika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We enjoyed our stay at this hotel. Great location , walking distance to the falls and restaurants. We got upgraded to a bigger room with jacuzzi. We loved our room. It was very cozy and also has a fire place. They offer breakfast in the room which I really like it!
Stayed 4 nights in Oct 2024

10/10 Excellent

Kumaraswamy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay in Niagara , ON
One of the most comfortable stays in all our trips to the Niagara region. Rooms were spacious and the hotel was spread out and the staff were very friendly and welcoming. We will definitely stay here every time we get opportunity to visit the Niagara region.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jiaying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel and room, top notch...
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, great customer service, great breakfast Everything was great and perfect
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick checkin..Mai’s had just cleaned the room…
Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience at Sterling Inn and spa.
We had the best time. The room was spacious, the bed was very comfortable. And the steam shower was a wonderful bonus. And the breakfast was amazing Usually when you get a breakfast included it’s very basic, but our breakfast that they brought to our room had a a lot of variety of things. Everything was delicious and fresh and very, very tasty. It’s very close to the main strip and all the amusement park theme stores on Clifton Hill. The staff was very friendly and accommodating. We really had a wonderful and romantic weekend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jiahao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellet
Stayed 1 night in Oct 2024

10/10 Excellent

david

Stayed 2 nights in Jun 2024

10/10 Excellent

ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Price, accommodation, service, cleanliness, everything was really great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Harsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa, Stanford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nice place to stay while in Niagra Falls. They bring you a breakfast every morning,which is a nice way to start your day. They have coffee in the lobby all day. It's very easy to just leave your car parked and walk to all the restaurants and attractions.Many restaurants within a couple of minutes.
Stayed 2 nights in Oct 2024