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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Lobby
Aerial view
Point of interest
Two Queen Beds with pullout and jetted tub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Greg Frewin Theatre
    ‪1 min walk‬
  • Clifton Hill
    ‪3 min walk‬
  • Niagara SkyWheel
    ‪6 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite

Two Queen Bed Suite

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

Located in Niagara Falls (Clifton Hill), Sterling Inn & Spa - an Ontario's Finest Inn is a 3-minute walk from Clifton Hill and 9 minutes by foot from Casino Niagara. .This spa hotel is 0.6 mi (1 km) from Fallsview Indoor Waterpark and 0.7 mi (1.1 km) from Skylon Tower.

What's nearby

  • Clifton Hill - 3 min walk - 0.3 km
  • Casino Niagara - 9 min walk - 0.8 km
  • Skylon Tower - 12 min walk - 1.0 km
  • Fallsview Indoor Waterpark - 12 min walk - 1.1 km
  • Fallsview Casino - 15 min walk - 1.3 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 9 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive

Restaurants

  • ‪SkyWheel - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Kelsey's - ‬6 min walk
  • ‪Antica Pizzeria - ‬3 min walk
  • ‪The Dhaba Restaurant - ‬3 min walk

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

Hotel with a full-service spa, a quick walk to Clifton Hill
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa@Sterling. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 41 individually decorated guestrooms, featuring refrigerators and LCD televisions. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a sauna, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 18.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Limo/town car service

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Private winery tours
  • Public winery tours
  • Sauna
  • Steam room

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1432 out of 1809 reviews
Rating 8 - Good. 275 out of 1809 reviews
Rating 6 - Okay. 62 out of 1809 reviews
Rating 4 - Poor. 19 out of 1809 reviews
Rating 2 - Terrible. 21 out of 1809 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nechemia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Salim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Dec 2024

8/10 Good

Tony

Travelled with partner
Liked: Staff & service
Loved the steam shower but the shower over all was not good… the water was not draining and by the end standing in 4” of water. Location and dining options excellent and daily breakfast yummy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Manmeet S

A
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️Love rhis hotel. Its amazing! Home away from home for us. We highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

DeJuana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly and attentive. Amazing accommodations, rooms were huge
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place to stay in Niagara! Excellent customer service and very clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Well maintained property. Really enjoyed it!
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I chose Sterling Inn & Spa to celebrate my mother’s birthday, and it did not disappoint— from the room upgrade to complimentary wine, polite and friendly staff— we enjoyed our stay. The hotel is close to Clifton Hill leaving room for walkable restaurants and fun activities. Our major focus was to explore Niagara Parks, so we didn’t use any spa treatments. However, the in-room jacuzzi supplemented that experience. The breakfast in bed was simple yet delicious. Overall, I would recommend this hotel to a friend and won’t mind visiting again.
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms. Love love love the steam shower. Cable channels not so great. Breakfast was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favourites
Stayed 1 night in Nov 2024

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marnie

Stayed 1 night in Nov 2024

8/10 Good

Craig, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a local getaway
Enjoyed our stay. The property is well-kept. The room was nice - it had some excellent features like a nice shower and jacuzzi tub. The fireplace was electric and didn't give any heat. The bed was pretty hard. Some parts of the room didn't feel very luxurious, like plastic cups—this is wine country, not even a wine glass in a hotel room specializing in couple's getaways. The decor is a bit tacky with all the crystal and silver everywhere, but I guess that's the theme. One thing I did not appreciate is the stress of our arrival day. Our credit card had been replaced due to fraud between when we booked the room and our arrival date. So, on the day of our arrival, they weren't able to authorize the card when they tried early in the morning. They sent a threatening email at 9am saying if we didn't call them by 1pm our reservation (for that day!) would be cancelled. I travel a lot, I always pay all my bills... I understand they need to ensure they will get paid, but threatening to cancel the booking? I didn't appreciate the tone of their email nor giving us 4 hours to respond before they would cancel our reservation. What if I hadn't seen the email in time? They should have either sent a gentler first email, or simply phoned us. Dinner at the on site restaurant was good. The service was fast, courteous, and the food delicious. Probably the best restaurant in Niagara Falls. The lighting was a bit harsh with a spotlight over our table but overall we would return for dinner.
Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very large rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 1 night in Nov 2024

8/10 Good

Thomas

Stayed 3 nights in Oct 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Shalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favourite place to visit
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024