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Hilton Garden Inn Ottawa Downtown

3.5 star property

Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
Exterior
Indoor pool, pool loungers
View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Breakfast available
  • Parking available

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Supreme Court of Canada
    ‪6 min walk‬
  • Canadian War Museum
    ‪14 min walk‬
  • National Arts Centre
    ‪14 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪19 min drive‬

Room options

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Signature Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Small)

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Room, 1 King Bed (Small)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Signature Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Homewood Suites by Hilton Ottawa Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1067)
The price is AU$234
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Homewood Suites by Hilton Ottawa Downtown

About the area

Ottawa

With a stay at Hilton Garden Inn Ottawa Downtown, you'll be centrally located in Ottawa, a 6-minute walk from Supreme Court of Canada and 14 minutes by foot from Canadian War Museum. .This eco-certified hotel is 0.5 mi (0.8 km) from Parliament Hill and 1.1 mi (1.7 km) from Byward Market Square.

What's nearby

  • Canadian War Museum - 14 min walk
  • Parliament Hill - 19 min walk
  • Byward Market Square - 2 min drive
  • University of Ottawa - 2 min drive
  • Canadian Museum of History - 3 min drive

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Spin Kitchen & Bar - ‬3 min walk
  • ‪Swizzles - ‬3 min walk
  • ‪Occo Kitchen - ‬2 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Eco-certified Ottawa hotel in Downtown Ottawa with a fitness center
Hilton Garden Inn Ottawa Downtown offers 175 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 50-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a Tempur-Pedic bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Satisfy your appetite for dinner at the hotel's restaurant, Tulip Restaurant & Bar, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Tulip Restaurant & Bar - This restaurant serves dinner only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 25.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 20.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 9

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 107
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20.95 per person
  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location downtown. Close to parliament and many restaurants.
Stayed 1 night in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The Tulips and Lavender colour theme.
Stayed 1 night in Nov 2024

10/10 Excellent

Funso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location and availability of many options for shopping and tourism.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos Daniel

Good
Stayed 1 night in Nov 2024

8/10 Good

Megan

Stayed 1 night in Oct 2024

10/10 Excellent

Andre, Fredericton

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. However, Expedia at booking said parking and breakfast was included but upon check-in both were an extra expense- disappointing. Other than that, the stay was great
Stayed 1 night in Oct 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel for its location. It's downtown but not right in the heart of everything. They have a lovely bar and restaurant and I like their swimming pool. They don't have a hot tub but the pool room is nice and heated so I don't mind. Would stay here again
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spacious and nice. The rooms were clean in the staff was very friendly and knowledgeable. This hotel is located in downtown Ottawa and you are able to walk too many places from there. The only criticism I have is with the parking parking is $25 a day in a parking garage that’s beside it and the parking garage has very low ceilings and it is very tight.
Stayed 2 nights in Oct 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was the best night for us in the last three nights.We have been traveling through Canada and this was by far the best room. The bed and pillows were outstanding and the shower was incredibly invigorating. I have all good things to say about this hotel. Service and food at bar and breakfast buffet was excellent too!
Stayed 1 night in Oct 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

4/10 Poor

LIN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are old and not very clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Beverly Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I love the area, cleaned and convenient. I had a great night. Thank and see you next time!
Stayed 1 night in Oct 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great stay for long Thanksgiving weekend, clean, and walk distance to the sights
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ross

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NOT recommend this hotel to anyone. This hotel was Very DIRTY!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Andy, St. John's

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Beautiful room in a beautiful spot. The dining room made the trip for me. It was a pleasure coming downstairs and enjoying supper and a cocktail. The best Manhattan I’ve ever had served by one of the best bartenders I’ve ever met. Only issue was the parking. The roof of the parking garage is very low. If you have a larger vehicle, you won’t want to try getting in there.
Stayed 3 nights in Sep 2024