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Hilton Garden Inn Ottawa Downtown

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
Lobby
Exterior
View from room
Indoor pool, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Pool
  • Breakfast available

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Elgin Street
    12 min walk
  • Canadian War Museum
    14 min walk
  • National Arts Centre
    14 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    19 min drive

Room options

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Signature Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Small)

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Room, 1 King Bed (Small)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Signature Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Homewood Suites by Hilton Ottawa Downtown

Pool
Breakfast included
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1021)
The price is AU$294
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Homewood Suites by Hilton Ottawa Downtown

About the area

Ottawa

With a stay at Hilton Garden Inn Ottawa Downtown, you'll be centrally located in Ottawa, a 6-minute walk from Supreme Court of Canada and 14 minutes by foot from Canadian War Museum. .This eco-certified hotel is 0.5 mi (0.8 km) from Parliament Hill and 1.1 mi (1.7 km) from Byward Market Square.

What's nearby

  • Canadian War Museum - 14 min walk
  • Parliament Hill - 19 min walk
  • Byward Market Square - 2 min drive
  • University of Ottawa - 2 min drive
  • Canadian Museum of History - 3 min drive

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Spin Kitchen & Bar - ‬3 min walk
  • ‪Swizzles - ‬3 min walk
  • ‪Occo Kitchen - ‬2 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Eco-certified Ottawa hotel in Downtown Ottawa with a fitness center
Hilton Garden Inn Ottawa Downtown offers 175 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 50-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a Tempur-Pedic bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Satisfy your appetite for dinner at the hotel's restaurant, Tulip Restaurant & Bar, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Tulip Restaurant & Bar - This restaurant serves dinner only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 25.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 20.95 for adults and CAD 10.48 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 9

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 107
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 20.95 for adults and CAD 10.48 for children
  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1002 reviews" "
Rating 8 - Good. 257 out of 1002 reviews" "
Rating 6 - Okay. 93 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 43 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ramiro

Stayed 1 night in Aug 2024

10/10 Excellent

Gwendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ching

Stayed 2 nights in Aug 2024

10/10 Excellent

Yahui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 3 nights in Jul 2024

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, property conditions & facilities
Ok!
Stayed 2 nights in Sep 2024

10/10 Excellent

Claude, Beirut - Lebanon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place and near everything you might think about
Stayed 2 nights in Aug 2024

8/10 Good

Jimilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Aemen

Stayed 1 night in Aug 2024

10/10 Excellent

SHEILA, edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good home base for our Ottawa trip
Stayed 3 nights in Sep 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room in a great location . Great amenities. Fabulous front desk staff, very helpful and friendly
Stayed 3 nights in Sep 2024

8/10 Good

YU HONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jessica

Stayed 1 night in Aug 2024

10/10 Excellent

Kayon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Phoenix

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk team was so friendly and helpful👏
Stayed 2 nights in Aug 2024

8/10 Good

Frederic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Marina

Liked: Cleanliness, amenities
I really like that hotel, but the only problem is that, when you ask them to bring you something to your room, the take, so long to bring it to your room, also I went to the pool it was so cold, and after I got inside the pool, my body started to hitching and my swimming costume changed colour from the pool water, after that I went to speak to the manager all he said to me it was that, he can’t do anything about it the water is clean the always change it, has for me, the should of be a compassion, and my swimming costume is Versace, I has so sad and I wish I didn’t go inside the pool, which I only stayed in for a minute, because the water was cold
Stayed 3 nights in Aug 2024

6/10 Okay

Isaias

Travelled with partner
Liked: Cleanliness
Place was ok. Broken toilet wouldn’t fill up after flush And 2 dogs barking in the room next to my room
Stayed 2 nights in Aug 2024

10/10 Excellent

Jiahuang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay
Stayed 2 nights in Aug 2024

8/10 Good

Honor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Easy parking.
Stayed 1 night in Aug 2024

10/10 Excellent

BARB

Travelled with group
We had an excellent over all stay. Didn’t use pool or workout facility, viewed them and both were quite nice. We had a couple of requests, one being that both of our rooms be beside each other and located on higher floor. Wonderful to find out that both requests were met. We were very pleased. We had a vehicle and for a small fee had indoor parking right at hotel. Staff were polite, professional and smiling. Would stay here again and recommend to our family and friends.
Stayed 3 nights in Aug 2024

10/10 Excellent

Farshid

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

8/10 Good

Loic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel, we were able to park our car and explore the area for 4 days.
Stayed 4 nights in Aug 2024