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Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Property amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Byward Market Square
    9 min walk
  • Champa Thai Food
    2 min walk
  • Rideau Station
    12 min walk
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    7 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

The Business Inn

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (7082)
The price is AU$172
for 1 night
includes taxes & fees
14 Jan - 15 Jan
The Business Inn

About the area

Ottawa

With a stay at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel, you'll be centrally located in Ottawa, within a 10-minute walk of Byward Market Square and University of Ottawa. .This hotel is 0.7 mi (1 km) from National Gallery of Canada and 1 mi (1.5 km) from Rideau Canal.

What's nearby

  • Byward Market Square - 9 min walk
  • University of Ottawa - 10 min walk
  • National Gallery of Canada - 11 min walk
  • Parliament Hill - 4 min drive
  • Canadian Museum of History - 5 min drive

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪Pub 101 - ‬6 min walk
  • ‪Burger Factory - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Hotel with free breakfast, a quick walk to Byward Market Square
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 182 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CAD 18.00 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Swimming pool

Family friendly

  • High chair
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Conference space (1500 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1071 out of 2067 reviews" "
Rating 8 - Good. 607 out of 2067 reviews" "
Rating 6 - Okay. 223 out of 2067 reviews" "
Rating 4 - Poor. 87 out of 2067 reviews" "
Rating 2 - Terrible. 79 out of 2067 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 2 nights in Jun 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff
Stayed 3 nights in Sep 2024

8/10 Good

Bob

Stayed 2 nights in Sep 2024

10/10 Excellent

Sasikumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

SASIPRAPHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable! Great breakfast! Staff is very friendly! I had a great time in Ottawa! Definitely will be back again Parking is $18 per night
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Brad

Travelled with partner
Liked: Amenities
No complaints about the hotel, however there is a shelter and outreach centre across the road and unfortunately it devalues the hotel and the area. The centre is trying to provide assistance to a population very much in need of help, however anyone travelling on their own may not feel safe.
Stayed 3 nights in Sep 2024

10/10 Excellent

El Hadj Kounadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Adolf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh, spacious The buffet breakfast included was a pleasant surprise. we will stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fun!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mireille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sergiy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you would expect from a holiday in, the room was surprisingly large and very comfy! However the area was not great, while you could walk to many of the key areas it is unfortunately down the street from a homeless charity, resulting in there being a lot of homeless around the hotel - a large majority of them going up to pedestrian and even drivers
Stayed 2 nights in Sep 2024

8/10 Good

Sriya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except disconcerting location
Stayed 2 nights in Sep 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice newer (or newly renovated) place with comfortable beds, a nice breakfast with plenty of choice and friendly attentive staff. It is situated downtown within easy walking distance of Byward market, Rideau shopping centre, and the parliament buildings. The pool was very small, but looked much larger in photos on the hotel website. However, it was nice and warm, with plenty of towels poolside. The fitness room was large and had a good variety of equipment. The biggest downside was the area around the hotel. We did not feel safe walking in the neighborhood, especially at night. Homeless people, tents, tons of garbage in the streets—Murray street was the worst—avoid if you can. I would not stay at this hotel if I was travelling alone. Parking is not included with your stay. Very limited parking is available at $18 per night, and if you arrive after noontime, you will have to park at one of two off-site public lots located a few blocks away (you must walk through a sketchy area to get there—-avoid doing this after dark if you can). If I do this in future, I will choose a hotel a little further away from downtown, where parking is included and on-site, and drive in to downtown to shop (I would park at the Rideau Centre).
Stayed 2 nights in Sep 2024

8/10 Good

Olubunmi Alex

Liked: Cleanliness, staff & service
Stuff are friendly
Stayed 1 night in Sep 2024

8/10 Good

Trevor

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Huge room and clean. Good breakfast. Not enough onsite parking so had to park 7 minutes away which doesn’t bother me, but wouldn’t feel safe walking back if I was a vulnerable person.
Stayed 1 night in Sep 2024

6/10 Okay

Billie Jean

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had booked a standard room for my husband and 21 year old daughter to stay. They put us in a King room so my daughter went elsewhere to stay the first night! Super disappointed
Stayed 2 nights in Sep 2024

8/10 Good

Dan Hua

Stayed 2 nights in Aug 2024

8/10 Good

Iffat

Travelled with family
It was a good experience staying in Holiday Inn. I think they should improve the food in their kitchen.
Stayed 1 night in Sep 2024

10/10 Excellent

Maxim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King Edward is probably the worst street in Ottawa. Lots of homeless people and drug addicts. The hotel is great and safe but you don’t want to walk out there at night.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Jagjit

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Uninspiring check in- insisting on a credit card even though debit card sufficed. Great room large, nice shower, noisy a/c but effective. Very average breakfast offering. 10-12 min walk from Byward Market area.
Stayed 2 nights in Sep 2024

6/10 Okay

Adam

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean however the area is not very nice.
Stayed 2 nights in Aug 2024