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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Property amenity
Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Pool

Explore the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Byward Market Square
    ‪9 min walk‬
  • University of Ottawa
    ‪10 min walk‬
  • Parliament Hill
    ‪20 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

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Executive Suite, 1 King Bed, 1 Queen Sofa Bed

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  • Breakfast included
  • Free WiFi
  • Restaurant
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4.7 out of 5, Exceptional, (7270)
The price is AU$178
for 1 room
includes taxes & fees
17 Apr - 18 Apr
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About the area

Ottawa

With a stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG, you'll be centrally located in Ottawa, a 9-minute walk from Byward Market Square and 10 minutes by foot from University of Ottawa. .This hotel is 0.7 mi (1 km) from National Gallery of Canada and 1.1 mi (1.7 km) from Parliament Hill.

What's nearby

  • Byward Market Square - 9 min walk - 0.8 km
  • University of Ottawa - 10 min walk - 0.9 km
  • Parliament Hill - 20 min walk - 1.7 km
  • Canadian Museum of History - 5 min drive - 3.7 km
  • Casino du Lac Leamy - 6 min drive - 5.1 km

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪Pub 101 - ‬6 min walk
  • ‪Burger Factory - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel with free breakfast, a quick walk to Byward Market Square
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 182 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Downtown Ottawa East by IHG. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1126 out of 2148 reviews
Rating 8 - Good. 620 out of 2148 reviews
Rating 6 - Okay. 228 out of 2148 reviews
Rating 4 - Poor. 88 out of 2148 reviews
Rating 2 - Terrible. 86 out of 2148 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and lots of safety measures. Would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic . The hotel is very clean and we were extremely happy. Room was super comfortable: bed 👌 Love the bathroom products . No need to bring your shampoo, conditioner, soap and hand cream. All provided. Breakfast included was very good . Highly recommend and the price was good .
Stayed 1 night in Dec 2024

2/10 Terrible

Cole

Stayed 1 night in Dec 2024

8/10 Good

Allana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The room was very clean and modern. Breakfast was well stocked and there wes plenty of space to sit down. The only negative was the wifi. It was pretty much non existent. Luckily i could use my data. We had a nice city view, including the parliament buildings. Large window had nice sheer and dark shades. The location is a little unfortunate next to homeless/addiction shelters. But that’s why it’s a little bit cheaper than other downtown hotels.
Stayed 3 nights in Dec 2024

8/10 Good

jia, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一般般
Stayed 1 night in Sep 2024

10/10 Excellent

??

Travelled with family and small children
Liked: Amenities
Convenient transportation, good service, I will stay here next time I go there.
Stayed 1 night in Dec 2024

8/10 Good

Aamir

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good experience. However, 1 elevator was broken and not aure if its rhe French architecture to blame but there are no stairs that lead up to the rooms from the lobby. One has to exit the building or go down to the parking lot and then ise the stairs to even get to the 2nd floor.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

fatma

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible
L'accueil etait froid, la chambre est terriblement froide et si tu veux augmenter le chauffage le bruit est insupportable. Chambre non insonorsée. La nuit etait terrible.
Stayed 1 night in Dec 2024

10/10 Excellent

Archielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

TARUN

Stayed 1 night in Oct 2024

10/10 Excellent

Cheng

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend a stay here to anyone!
Stayed 3 nights in Dec 2024

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Chelsea Nordic Spa
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Dec 2024

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Stayed 1 night in Dec 2024

8/10 Good

Anastasia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always visit this hotel when visiting ottawa for work but it’s been 2 weeks that they have not repaired the second elevator and it creates delays with the guests . Also the tv remote control couldn’t not turn on the tv so I had to use the button on the tv and the socket in the bathroom did not work. They need to check out maintenance of the rooms. Apart from That all good , Nice staff good breakfast and convenient indoor parking
Stayed 1 night in Dec 2024

6/10 Okay

Tara

Stayed 3 nights in Nov 2024

10/10 Excellent

Yang

Stayed 2 nights in Nov 2024

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. Breakfast was one of the best we've had at a holiday in. Staff were friendly and helpful. A very convenient location to where we needed to be and was easy to find. I liked the parking garage, considering there was alot of shady people hanging around across the street at the church. Other than that our family enjoyed our stay very much.
Stayed 2 nights in Dec 2024

6/10 Okay

Tina

Great
Stayed 3 nights in Dec 2024

8/10 Good

Ted

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel, with Holiday Inn you know what you get.
Stayed 1 night in Dec 2024