With a stay at Sandman Signature Ottawa Airport Hotel in Ottawa (Nepean), you'll be a 1-minute drive from Rideau Canal and 8 minutes from Carleton University. .This hotel is 8 mi (12.9 km) from Parliament Hill and 9.8 mi (15.7 km) from Casino du Lac Leamy.
What's nearby
Rideau Canal - 16 min walk - 1.4 km
Nepean Sportsplex - 5 min drive - 5.0 km
Algonquin College - 7 min drive - 5.8 km
Carleton University - 8 min drive - 7.6 km
Ottawa Hospital Civic Campus - 10 min drive - 8.0 km
Getting around
Ottawa Fallowfield Station - 7 min drive
Confederation Station - 8 min drive
Ottawa International Airport (YOW) - 6 min drive
Restaurants
Mandarin Restaurant - 5 min walk
Tim Hortons - 3 min drive
Burger King - 3 min drive
Vittoria Trattoria - 3 min drive
A&W Restaurant - 3 min drive
About this property
Sandman Signature Ottawa Airport Hotel
Hotel with free parking, near Rideau Canal
Sandman Signature Ottawa Airport Hotel offers 201 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 201 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and 42-inch flat-screen televisions are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite to eat at Chop Steakhouse & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 4:00 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
To-go breakfasts are available for a surcharge and are served each morning between 4:00 AM and noon.
Chop Steakhouse & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour free return airport shuttle on request
Free uncovered self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Daily breakfast to-go available 4:00 AM to noon for a fee: CAD 9.04 per person
A bar/lounge
A restaurant
Restaurants on site
Chop Steakhouse & Bar
Things to do
Indoor pool
Family friendly
In-room microwave
In-room refrigerator
Indoor pool
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
Business centre
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Hand-held showerhead
Lift (91 centimetre wide door)
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Room amenities
Bedroom
Blackout drapes
Pillowtop mattress
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV
Food and drink
Coffee/tea maker
Limited room service
Microwave
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Desk chair
Electrical adapters
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property’s laundry service will not be available on weekends
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for to-go breakfast: approximately CAD 9.04 per person
Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Sandman Signature Ottawa Airport
Hotel Sandman Signature Ottawa Airport Hotel Ottawa
Ottawa Sandman Signature Ottawa Airport Hotel Hotel
Hotel Sandman Signature Ottawa Airport Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Hotel
Sandman Signature
Sandman Signature Ottawa
Sandman Signature Ottawa
Sandman Signature Ottawa Airport Hotel Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Ottawa Airport Hotel Hotel Ottawa
Sandman Signature Ottawa Airport Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 955 out of 1538 reviews
10 - Excellent
955
Rating 8 - Good. 362 out of 1538 reviews
8 - Good
362
Rating 6 - Okay. 112 out of 1538 reviews
6 - Okay
112
Rating 4 - Poor. 57 out of 1538 reviews
4 - Poor
57
Rating 2 - Terrible. 52 out of 1538 reviews
2 - Terrible
52
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Mavis
Travelled with family and small children
2 Jan 2025
Liked: Cleanliness, amenities
Clean property within walking distance to restaurants and easy, close parking. Small pool and hot tub that was good for the kids.
I appreciated the warm welcome upon entering the hotel by the first receptionist. I was offered an upgrade for a nominal fee.
Upon entering my room, the bathroom had been used. There were dirty towels, garbage in the receptacle and dirty sink and counter in the bathroom. The television didn't allow me to use my Netflix, prime Disney etc. there was a bag of takeout in the hallway (not mine)that sat for three days until I placed it on the chambermaid cart so it wouldn't be left. After requesting refresh services, the counters were left dirty.
Kathy
Stayed 8 nights in Dec 2024
6/10 Okay
Ronald K
30 Dec 2024
Disliked: Staff & service
I was there for 6 nights and housekeeping only cleaned my room once, and that was after I asked them to. One of two elevators was broken during a time when kids hockey teams were there causing long wait times for the elevator. The adjacent restaurant was closed for breakfast every morning despite all the signs in the hotel advertising otherwise. When I checked out and planned to share the feedback, there wasn’t any staff at the front desk and guests were backed up waiting to check out, so I just dropped my room cards in the express checkout box and left.
Ronald K
Stayed 6 nights in Dec 2024
8/10 Good
Ben
30 Dec 2024
Liked: Cleanliness, staff & service
Ben
Stayed 1 night in Dec 2024
10/10 Excellent
CHRIS
28 Dec 2024
CHRIS
Stayed 1 night in Dec 2024
6/10 Okay
DANIEL
28 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1 of 2 elevators out of service with a full hotel. Not good.
Room fridge was unplugged so my beer never cooled. A travesty!
The hotel wasn't anything special. The room had a funky smell when we walked in. We opened the patio door to air it out. I booked a king size bed but the bed did not appear to be a king. I called the front desk to ask if there was a mistake, apparently I booked a "standard" king room. I was not aware there were different in the sizes of king beds. We were disappointed and were sure it was a Queen room we had. I booked it using Expedia, I have never had an issue using them in the past, we usually get what we book. We won't be going back to this hotel anytime soon.
Nice hotel nice room great amenities but room 201 is very noisy; can hear traffic and some other annoying noise…gurgle or fan not sure but it is definitely annoying
The main areas of the hotel are clean and staff seems friendly. Prior to arrival I requested a room upgrade, if available direct with the hotel and they granted the request which was nice! Our room was spacious and clean when we arrived although lacking a few toiletries.
My area of disappointment lay in the housekeeping when staying more than one night.
I stayed in May for two nights, put the hanger on my door requesting housekeeping at 9am, and when I got back to the room at 10pm, the hanger was still there. I assumed they were busy and thought it was a 'one-off'. I called the front desk and requested the items I needed.
Pretty much the same happened this time. They did come in the room though, but only replaced the toilet paper? Nothing else?
Since Covid, it seems many hotels charge more to stay but do less. There's no longer service if you stay 2 to 3 days; you have to 'request' it and at this hotel it's spotty at best.
Having a clean room may not be important to all as it's 'just a place to sleep' but it's important to me. I don't think I'll stay here again.