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Sudima Queenstown Five Mile

4.5 star property

Photo gallery for Sudima Queenstown Five Mile

In-room safe, desk, soundproofing, iron/ironing board
Exterior
Couples treatment room(s), body treatments, hydrotherapy, body scrubs
Modern European cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa

Explore the area

Map
22 Grant Rd, Queenstown, Otago, 9300
  • Queenstown Event Centre
    ‪11 min walk‬
  • Remarkables Park Town Centre
    ‪4 min drive‬
  • Skyline Queenstown
    ‪9 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin

Alpine View Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King

Alpine View King

  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

In-room safe, desk, soundproofing, iron/ironing board

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Accessible King

In-room safe, desk, soundproofing, iron/ironing board

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

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About the area

Queenstown

With a stay at Sudima Queenstown Five Mile in Queenstown (Frankton), you'll be within a 15-minute walk of Queenstown Event Centre and Alpine Aqualand. .This luxury hotel is 9.3 mi (15 km) from The Remarkables Ski Area and 13.7 mi (22.1 km) from Coronet Peak Ski Area.

What's nearby

  • Queenstown Event Centre - 11 min walk - 1.0 km
  • Remarkables Park Town Centre - 4 min drive - 3.0 km
  • Queenstown Gardens - 8 min drive - 7.2 km
  • TSS Earnslaw Steamship - 9 min drive - 7.9 km
  • Skyline Queenstown - 9 min drive - 8.2 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 3 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Airspresso Airport Cafe Queenstown - ‬3 min drive
  • ‪Rata - ‬8 min drive
  • ‪Manaia Lounge - ‬3 min drive
  • ‪Pedro's House of Lamb - ‬9 min drive

About this property

Sudima Queenstown Five Mile

Luxury hotel with a full-service spa connected to a shopping center in Queenstown
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.
Enjoy a satisfying meal at Podium serving guests of Sudima Queenstown Five Mile. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Queenstown? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Podium - This restaurant specializes in Modern European cuisine. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 50 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 361 out of 516 reviews
Rating 8 - Good. 119 out of 516 reviews
Rating 6 - Okay. 22 out of 516 reviews
Rating 4 - Poor. 10 out of 516 reviews
Rating 2 - Terrible. 4 out of 516 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location good parking clean quiet
Stayed 1 night in Apr 2025

8/10 Good

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a one night stay before an early flight ate at the restaurant and it was a lovely meal and they provided an colouring pack for Miss 5 which is awesome as kept her occupied for the evening.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service
Stayed 1 night in Apr 2025

10/10 Excellent

Yuchung

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. They had a cot set up ready on arrival, super cute bedding and a little teddy bear which my son was over the moon about. Very thoughtful with little touches like a baby bath ready if we needed it. Breakfast was great plus all the staff were so lovely, helpful and did what they could to help us with two little children. Would definitely stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Serkan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is a good location and a cool team. The only downside of this location is paper-thin walls. There is no soundproofing whatsoever
Stayed 3 nights in Apr 2025

4/10 Poor

Pip

Travelled with family
Liked: Amenities, property conditions & facilities
I thought a large business like Sudima could easily absorb the costs of credit cards and thought it’s just greed that makes you charge that Thought the amount of tea provided was meagre again when you could easily afford to be a little bit generous Staff were all good
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and fresh

Clean and fresh. Comfortable bed. Spacious. Friendly helpful staff. Lovely restaurant. Quick access to airport.
Stayed 1 night in Apr 2025

10/10 Excellent

rishav

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Thank you for making our stay so comfortable, every small detail/request was taken care of, staff were amazing and so accomodating, would highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Hiroki

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff were happy to assist whenever asked! Bonuses include super comfy beds and a big shower. Lots of parking available.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Mar 2025

8/10 Good

ANJA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and close to airport, but 4 miles away from central Queenstown. Bus Connection is great though.
Stayed 1 night in Mar 2025

6/10 Okay

Sam

Stayed 3 nights in Mar 2025

10/10 Excellent

Igor Henrique Nicacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great are and close to everything. Great and quiet room as well
Stayed 4 nights in Mar 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Melissa

Travelled with partner
Liked: Amenities
Overall really good! Would be amazing if it had stunning views
Stayed 6 nights in Mar 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and comfortable, friendly staff, good options with dinning and shopping.
Stayed 3 nights in Mar 2025

10/10 Excellent

RAJWANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but very young and under training staff. They try their best but were not always able to answer questions which they should know.
Stayed 5 nights in Mar 2025

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly helpful staff, clean, great location with lots of coffee shops/restaurants nearby. close to town but also to the highway for day trips. (only minor downside for us were the SUPER soft beds and pillows, we just prefer firmer options. they may have had some we just didn't ask)
Stayed 2 nights in Mar 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bed on our trip through NZ!
Stayed 1 night in Mar 2025

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If they have a microwave it will be great
Stayed 2 nights in Mar 2025

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice room

We loved this hotel. So comfy to have different types of pillows to choose from.
Stayed 1 night in Mar 2025