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InterContinental Sanctuary Cove Resort by IHG

5.0 star property

Photo gallery for InterContinental Sanctuary Cove Resort by IHG

Building design
Reception
Exterior
Exterior
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub
  • Gym
  • Housekeeping

Explore the area

Map
Manor Circle, Hope Island, QLD, 4212
  • Sanctuary Cove Marina
    ‪6 min walk‬
  • Sanctuary Cove Golf and Country Club
    ‪18 min walk‬
  • Warner Bros. Movie World
    ‪10 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪50 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, Garden View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Garden View

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Federation)

Suite, 1 King Bed (Federation)

Suite, 1 King Bed (Federation)

  • 178 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Manor)

Suite, 1 King Bed (Manor) | Living area

Suite, 1 King Bed (Manor)

  • 232 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Marina View (Homestead)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Marina View (Homestead)

  • 67 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Club lounge access, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Club lounge access, Marina View

  • 40 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Marina View

  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Marina View

  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Queenslander)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Queenslander)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Club lounge access (Queenslander)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Club lounge access (Queenslander)

  • 66 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Lagoon View

  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Garden View (Homestead)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Garden View (Homestead)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Lagoon View

  • 39 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Garden View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (View)

Minibar, in-room safe, desk, laptop workspace

Classic Room (View)

  • 39 sq m
  • Water view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Club lounge access, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Club lounge access, Marina View

  • 40 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

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Exterior

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4.3 out of 5, Excellent, (998)
The price is AU$359
for 1 room
includes taxes & fees
26 Feb - 27 Feb
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About the area

Gold Coast

Located in Gold Coast (Hope Island), InterContinental Sanctuary Cove Resort by IHG is within a 15-minute drive of Warner Bros. Movie World and Australian Outback Spectacular. .This family-friendly hotel is 6.3 mi (10.1 km) from Dreamworld and 6.6 mi (10.7 km) from Wet'n'Wild Gold Coast.

What's nearby

  • Sanctuary Cove Marina - 6 min walk
  • Warner Bros. Movie World - 10 min drive
  • Dreamworld - 11 min drive
  • Wet'n'Wild Gold Coast - 11 min drive
  • Harbour Town - 13 min drive

Getting around

  • Helensvale Station - 17 min drive
  • Coolangatta Airport (OOL) - 50 min drive

Restaurants

  • ‪George's Paragon Seafood Restaurant - ‬9 min walk
  • ‪Boardwalk Tavern - ‬3 min drive
  • ‪Coomera Waters Tavern - ‬17 min drive
  • ‪Chim Thai Cove - ‬7 min walk
  • ‪House of Siam Thai Restaurant - ‬3 min drive

About this property

InterContinental Sanctuary Cove Resort by IHG

Beachfront Gold Coast hotel in Hope Island with 2 restaurants
InterContinental Sanctuary Cove Resort by IHG offers 251 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. 50-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, a marina, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 251 guestrooms featuring refrigerators and LED televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including outdoor tennis courts and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The Fireplace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Fireplace - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Cove Cafe - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Lagoon Beach Club - Onsite cocktail bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Malay, Russian, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (AUD 40.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free 24 hours off-site parking within 656 ft

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 50 for adults and AUD 28 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Fireplace
  • Cove Cafe
  • Lagoon Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Playground
  • Shopping
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave
  • Playground
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Marina on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 50-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 50 for adults and AUD 28 for children
  • Valet parking fee: AUD 40.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island
Hyatt Regency Gold Coast

InterContinental Sanctuary Cove Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren C Mead

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One amazing hotel
Amazing hotel, very clean and the kids loved it especially seeing kangaroos hopping around. It was very clean and service was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Monisha

Stayed 4 nights in Oct 2024

10/10 Excellent

Mark Alexander

Stayed 5 nights in Oct 2024

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and peaceful
Stayed 2 nights in Oct 2024

10/10 Excellent

Jere

Liked: Cleanliness, staff & service, property conditions & facilities
So clean and safe
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jae g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

david

Travelled with family
Liked: Staff & service, amenities
Rooms are tired, stained duvet cover not changed even after requests, but the pool area was brilliant. We spent the entire stay at the pool and faux beach, also we loved the absolute best bakery in Queensland just next door, Rise French bakery was the highlight of the stay.
Stayed 3 nights in Oct 2024

8/10 Good

Noreen

All good except the stress of trying to book though them - which I have talked to them about …. (I ended up b poking through Expedia because it was impossible for me to get a rate through their ‘dynamic’pricing and worldwide reservations - but we have sorted that. Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and always enjoy the location, facilities and locality. Handy for local cafes and restaurants, shopping and beaches not too far away. Would recommend having a car to make things easier. Overall, a great base for everyone to enjoy.
Stayed 7 nights in Oct 2024

4/10 Poor

Anthony

Travelled with partner
Disliked: Staff & service
Starting to look a bit run down. The service was poor as it seems like they are happy to get you there and don’t really care about anything else besides the payment for the room. Got sick of waiting for them to get back to you.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a beautiful layout with lovely landscaping, pools and relaxing walks.
Stayed 1 night in Sep 2024

10/10 Excellent

C L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Sep 2024

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort. Staff are amazing and go above and beyond to accommodate your needs. Highly recommended this resort. And don’t forget the kangaroos that roam the resort happy to share the space with us all. Thank you for the experience and we will definitely see you all again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service and clean beautiful rooms. 10/10
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful short break, wish we had planned a longer stay. Th Hotel is immaculate and we particularly liked our suite overlooking the Marina with wallabies grazing on the lawns. Much appreciated the bathroom amenities, in particular the bath sheets and generous number of towels provided, spacious and airy, well furnished bedroom with walk in dressing room. The staff were exceptionally helpful and friendly and we appreciated the Club facilities where we were looked after very well by Roxy. Highly recommend this property and looking forward to returning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have not stayed here for a long time absolutely fantastic totally recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific service & friendly accomodating staff throughout our stay . Looked after my wife who was suffering with a knee injury … did everything to make our stay enjoyable , fulfilling & comfortable
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mark, Brisbane

Liked: Cleanliness, staff & service
Rooms are not worth the price they charge.
Stayed 1 night in Aug 2024