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Just off the busy areas so there was easy access to everything but it was quiet in the evening. The staff was first rate.

It was lovely staying at hotel Santa Justa, its location is excellent, right in the historical center of Lisbon, and yet it is quiet and the surrounding are clean and welcoming. Staff was friendly and helpful, the room was clean and comfortable, though it could use some more storage for clothes.

All of the staff was kind and accommodating, even before I arrived. I needed to call the hotel with a question and Lucas assisted me very pleasantly. The young woman who checked my husband and I in was also very nice and friendly unfortunately I don’t remember her name. The room was cozy and served the purpose we needed which was somewhere clean to sleep in between events. We came for a Van Zee concert which was close by. The location is perfect to get to A LOT of sites. The thermostat/cooling system had an issue but they resolved it at the front desk. One of the front desk ladies even came upstairs to look at it and when it didn’t work she was able to control the airflow from downstairs so we could sleep comfortably. My only word of advice is to consider firmer pillows because the pillows were very soft and when I put one of top of the other it was too high for my head. I slept fine and this does not change my rating—just friendly suggestion :) I would stay here again! Also shockingly quiet given how busy the streets got. The price for the location was amazing! It definitely should have been more expensive.

Enjoyable stay :)

Pros: Location is excellent for any activity or sight seeing Alfama. Everything is within walking distance. Tram stop is 1 minute away. The staff is most friendly, accommodating and helpful. Great price for its central location and quality of rooms and service Cons: Breakfast room is way too small to handle many guests at onetime No way to accommodate guests who drive - no access and parking

There are many 5 stars hotels, but the difference is in staff. This hotel has so helpful and nice staff that is just a pleasure talking to them. Hotel is older (there are some visible cracks) but very well maintained, clean and safe. Breakfast is amazing! Every time I travel to Lisbon I'm staying at that hotel. If you can afford the price, you should choose this one - you will not be sorry.