There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's ST Signature Chat-In mobile app before check-in
Guests are required to provide a valid passport or identity card upon check in
Check-in and check-out times vary with room type booked. Check-in and check-out times are indicated in the room names. Hourly fees apply for stay extension (subject to availability). Guests will receive an email with cabin numbers and check-in instructions on the arrival date.
It is the property’s policy that children under the age of 18 must be accompanied by parents or legal guardians and provide proof of this relationship in order to check-in. Other adults traveling with children must present a notarized permission document from a parent or guardian with supporting photo ID.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.