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Lovely friendly and helpful staff. It is an excellent location, and I would stay again.

Beautiful stay in a lovely spacious room. Loved having a bath and shower. Artwork and decor make it a unique and interesting place to stay. Perfect location - close to underground and within walking distance to restaurants and the Natural History Museum and Kensington Gardens. If planning on arriving by train and you have luggage - be aware there is no lift or escalators at Kensington South station. Cocktail happy hour at the hotel is well worth it, together with a delicious, reasonable priced, meal. Brilliant service throughout the hotel. Thanks for a wonderful stay!

class hotel indeed

Great welcome. Comfy quiet room

My 3rd time staying there. My first option whenever I am visiting London.

The hotel is very nice, with a terrific location. Fairly quiet, in a residential area, but close to a commercial street and the Earls Court tube station. The staff are very good - courteous, friendly, efficient. My only misgivings, which we overcame, was the lack on information on how to use the shower and the coffee maker.