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Staff was friendly and professional. A complimentary room upgrade was a pleasant surprise and the icing on the cake.

Our stay was wonderful. The location was perfect and the kind hospitality was comforting. The staff were extremely tentative and went above and beyond to ensure our stay was comfortable and memorable.

Nice big room for a London hotel, excellent shower and bathroom facilities, big comfortable king bed. Very friendly staff.

The Kensington is my home away from home. Love the property and the service. Outstanding.

Overall we had a good stay We were returning guests and knew that hotel would suit our needs Near royal Albert hall and so accessible from heathrow Some great restaurants nearby We booked room only as full buffet breakfast is too much Yes rooms are on small side but perfect for our needs and shower is fantastic Our only issue was the air conditioning The room was always too hot even with air con on max!and found it very hard to sleep We had no option but to leave window open so it was noisy at night We were in room 404 We really like the hotel and staff are lovely but please sort out the air conditioning

Loved everything about are stay at the Rembrandt, the location, the staff the room and the breakfast