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Novotel Toronto North York

3.5 star property

Photo gallery for Novotel Toronto North York

Suite, 1 Queen Bed with Sofa bed
Indoor pool
Premium bedding, down duvets, in-room safe, desk
Exterior
Breakfast area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • Place, North York City Centre
    ‪1 min walk‬
  • Place, Mel Lastman Square
    ‪5 min walk‬
  • Place, Toronto Centre for the Arts
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

8.0 out of 10
Very good
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(155 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Balcony

Room, Balcony

Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Free daily buffet breakfast
Holiday Inn Express Toronto - North York by IHG
North York
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,119 reviews
The price is AU$189
includes taxes & fees
7 June - 8 June
Holiday Inn Express Toronto - North York by IHG

About the area

Toronto

Located in Toronto (North York), Novotel Toronto North York is within a 10-minute drive of Yorkdale Shopping Centre and Chesswood Arena. .This hotel is 4.9 mi (7.8 km) from Scotiabank Pond and 4.9 mi (7.9 km) from Downsview Park.

What's nearby

  • North York City Centre - 1 min walk - 0.0 km
  • Cineplex Cinemas Empress Walk - 3 min walk - 0.3 km
  • Mel Lastman Square - 5 min walk - 0.5 km
  • Toronto Centre for the Arts - 5 min walk - 0.5 km
  • Mitchell Field Arena - 10 min walk - 0.9 km

Getting around

  • North York Centre Station - 2 min walk
  • Oriole Station - 7 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 39 min drive

Restaurants

  • ‪Ichiban Sushi House - ‬3 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Aroma Espresso Bar - ‬2 min walk
  • ‪Petit Potato 大有名糖 - ‬3 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Novotel Toronto North York

Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 260 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at Trio serving guests of Novotel Toronto North York. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Toronto? This hotel has 6500 square feet (604 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Trio - This restaurant serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 23 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trio

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 84.75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: CAD 23.00 per day (in/out privileges)
  • Pet fee: CAD 84.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto North York

Novotel Toronto North York

Toronto North York Novotel

Accor North York

North York Novotel

Novotel North York

Novotel Toronto North York Hotel North York

Novotel Toronto North York Hotel

Novotel Toronto York Toronto

Novotel Toronto North York Hotel

Novotel Toronto North York Toronto

Novotel Toronto North York Hotel Toronto

Novotel Toronto North York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 627 out of 1278 reviews
Rating 8 - Good. 337 out of 1278 reviews
Rating 6 - Okay. 184 out of 1278 reviews
Rating 4 - Poor. 72 out of 1278 reviews
Rating 2 - Terrible. 58 out of 1278 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

MARK

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Never went
Stayed 1 night in Feb 2026

8/10 Good

Lindsay

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff friendly. But hotel loud, doors slamming, ice machine loud, showers and other toilets flushing. It was one of the loudest hotels I have ever stayed in and made it hard to stay asleep.
Stayed 4 nights in Feb 2026

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities
Convenient for a conference
Stayed 2 nights in Nov 2025

4/10 Poor

Darren

Disliked: Amenities, property conditions & facilities
There were fees for parking that were not clear on the Expedia page. The room had an uncomfortable bed and was cold. The shower never warmed up beyond lukewarm. Nothing about my stay was even adequate. I will not by using Novotel again, nor will I be booking through Expedia.
Stayed 2 nights in Feb 2026

10/10 Excellent

Abdolreza

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Dec 2025

10/10 Excellent

Jingwei

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location since metro and food court are attached. But pillow was a bit tall, blackout curtains had trouble closing, and no Smart TV.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lynden

Liked: Cleanliness
Disliked: Amenities
We’re very friendly and nice
Stayed 2 nights in Feb 2026

10/10 Excellent

Tyson

Stayed 2 nights in Feb 2026

2/10 Terrible

Ali

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Not good at all
Stayed 1 night in Feb 2026

8/10 Good

jenna

Stayed 1 night in Jan 2026

10/10 Excellent

Kristine

Stayed 1 night in Feb 2026

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. And friendly front desk
Stayed 1 night in Feb 2026

10/10 Excellent

Kong

Stayed 1 night in Feb 2026

10/10 Excellent

Fergus

Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel nice staff great room
Stayed 1 night in Feb 2026

8/10 Good

Eugene

Stayed 1 night in Feb 2026

8/10 Good

Anita

Stayed 3 nights in Feb 2026

8/10 Good

Esfandiar

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We spent one night at the hotel. The lobby was clean, and the staff were friendly and welcoming. There is public self-parking available with multiple in-and-out access if you arrange it with the hotel reception. Expect some delays in responding your inquiries prior your trip, not very fast. Overall, it was a good experience.
Stayed 1 night in Feb 2026

2/10 Terrible

Randolph

Disliked: Amenities
Staff were to come by every other day rather than every day. Check in was terrible- they did not have tap for the credit cards for the damage deposit (the room was paid via expedia using the same card) and it misread my pin, thus causing me to be locked out (who uses a pin any more?). Eric then said to use the bank machine down the hall to change the pin (but to do that you need to be sure what the pin is and their machine made me unsure). Then I tried my other c. card which works everywhere but their machine would not recognize that pin either (it does not have tap). They would not accept cash so I used a debit card to take a much higher deposit. They they wanted my license a second time to photocopy it. It was humiliating. Then they explained the parking and I had to come back to the desk with the ticket. I parked and did so. The next morning the person asked why did i not give them my license number? So I did and had my deposit refunded other than parking but only after they sent someone to the room to check it all! Really? Then upon leaving the gate would not open to leave parking by scanning the ticket. I had to call the intercom 3 times with cars behind me waiting. Even then they did not want to let me out. I explained I had paid for the parking for one night at the front desk and dug up the receipt. Then they let me out saying that it had expired at 6 pm. Surely the front staff know this? Never again- avoid this place. Next time I want rest not nonsense.
Stayed 1 night in Feb 2026

10/10 Excellent

Fakhteh

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 3 nights in Feb 2026

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and bright with lots packed into a smaller footprint. Extremely quiet, which is important to us. Oddly enough, the phone needed to be explained to me, as it works in a way I'd not experienced. The staff was very friendly and happy to help. Parking lot is easy to navigate. The bed was not so good. Not just firm, but slab like, but that is the only complaint.
Stayed 1 night in Feb 2026

8/10 Good

Nakissa

Stayed 1 night in Feb 2026

10/10 Excellent

Mohammad

Stayed 1 night in Feb 2026

4/10 Poor

yen-my

Business traveller
Liked: Amenities
Disliked: Staff & service
Not a great experience. I booked a king size bed and was given a double bed at first. I had to call and then they agreed to give me a king size… that I paid for…. The view of the second room was very nice. On the second night, I got back around 6:30 pm and there was not water. No one advised us, no follow up, no communication whatever. This was ongoing all night. Eventually we were able to shower with cold water in the morning (no hot water). Again ZERO communication, no compensation whatsoever, vouchers, credit, they just said if you are not happy, you can cancel the room, but we had no where else to go…. Bad customer service. Paid full price and got the wrong room and no water. I would stay away
Stayed 3 nights in Feb 2026

10/10 Excellent

Kameron

Stayed 2 nights in Feb 2026

8/10 Good

Al

Liked: Staff & service, amenities
Hotel was a very convenient location for us and the plans we had. Easy to get to, great parking and access to transit, in and out parking, as well as transportation services was great.
Stayed 1 night in Feb 2026

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