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I like the hotel very much which is clean. The staff are very friendly and very nice. Also it is very convenient to take subway.

This apartment is in neat condition. We will stay again give a chance

It’s a beautiful property, great location, friendly personal and amazing SPA. We had a great experience with Indonesian Balinese massage

The first thing one notices after stepping out of the taxi upon arrival is the OUTSTANDING service. The entire Staff from the baggage porters to the doormen to the receptionists is clearly devoted to making the guests feel welcome and quickly and efficiently processing them into the system. From start to finish, you will not once detect even the slightest bit of any attitude other than to cheerfully serve. The entire Staff is wonderful (and our American workers can learn a lot of lessons from them…I’m an American and I know.) The room is gorgeous with a lovely view and the hotel is conveniently attached to a shopping are with a money exchange, food court, mini-marts, and shopping for almost any item one might need. If you need to go anywhere, there is a taxi queue at which the wait is no more than 15 seconds, in my experience. Everything is perfect at this hotel. My only complaint would be some rude adult guests who think it’s okay to shout in the hallways outside of others’ rooms at any hour of the night. This is not the fault of the hotel. Funny thing, too…it always seems to be the native English speakers who are prone to this sort of inconsiderate behavior. Anyway, GREAT hotel - book your reservation now!

Excellent facilities absolutely wank with early check ins considering it is a airport hotel. The basically want to charge a full days rack rate for say 5/6 hrs If you feel like I did harsh considering that I would be up and gone by 6am the following morning, so potentially no even staying for a 24 hrs period , seems a bit mercenary. But Hey Ho still a lovely hotel

Just love the convenent location of Carlton hotel. Hv stayed numerous times since 2008.