4/10 Poor
Christine
Travelled with family
13 Apr 2025
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Interesting stay, the shower leaks more water from the hose than comes out of the shower rose so poor water pressure. The toilet seat has to be held or slides of the pan and when pulling paper from the holder the whole holder fell to the floor. The pelmet above the curtains has what looks like water damage and is separating from the back board. I felt that the hotel was to far from any main attractions. We did the water attraction attached to the hotel but felt perhaps this could have been given at a reduced rate or included in the hotel deal but wasn’t. For the distance to get to Singapores main attractions an incentive is definitely needed. Not very close to mrt could have walked but a 25 minute walk to the mrt in the humidity was to much so taxis is needed. The hotel room was a tour in itself to find. When we arrived at after 1am we checked in and given directions to the room. Turn the corner walk straight on go in another direction use lift to 2nd floor walk in another direction then turn another direction find another lift go further along then turn . This ended up blah blah blah. Eventually after several asks for repeat instructions we were offered a help.
The hotel is relatively close to the airport.
Christine
Stayed 3 nights in Apr 2025