It was not so good, except clean bed, soap, clean bathtub and towels rest are below average. Bathroom door remains open as the lock is jammed. Electric kettle was cleaned ages before. No drinking water, Toothbrush/Paste, shampoos, available in the facility. Heater was not working. Other than the above, its big, quite, cosy heritage palace in the heart of Edinburgh. Few steps away from Tram station, Bus stops, Bars, Indian Restaurants, Edinburgh Haymarket Station, etc.