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Diamond Westlake Suites

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diamond Westlake Suites

Outdoor pool, pool loungers
Lake
Aerial view
Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)
Billiards

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Washer
  • Room service
  • Gym
  • Pool

Explore the area

Map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000
  • West Lake
    1 min walk
  • Phương Nguyên Restaurant
    2 min walk
  • Long Bien Bus Station
    5 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    28 min drive

Room options

View all photos for 1 Bedroom Apartment (1 King bed)

1 Bedroom Apartment (1 King bed)

1 Bedroom Apartment (1 King bed)

  • 61 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • 128 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

View all photos for 2 Bedroom Apartment (1 King bed, 1 Single bed)

2 Bedroom Apartment (1 King bed, 1 Single bed) | Living area

2 Bedroom Apartment (1 King bed, 1 Single bed)

  • 91 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Similar properties

Living area

Oakwood Residence Hanoi

Pool
Kitchen
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (118)
The price is AU$181
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Oakwood Residence Hanoi

About the area

Hanoi

A stay at Diamond Westlake Suites places you in the heart of Hanoi, steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. .This family-friendly aparthotel is 2.9 mi (4.6 km) from Quan Thanh Temple and 3 mi (4.9 km) from Ho Chi Minh Mausoleum.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 1 min walk
  • Ho Chi Minh Mausoleum - 6 min drive
  • Imperial Citadel of Thang Long - 6 min drive
  • Thang Long Water Puppet Theatre - 7 min drive
  • Hoan Kiem Lake - 7 min drive

Getting around

  • Hanoi Long Bien Station - 15 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 28 min drive

Restaurants

  • ‪izi Cafe - ‬6 min walk
  • ‪Chào Bạn - ‬3 min walk
  • ‪The Kneipe - ‬5 min walk
  • ‪Hanoi Sandwich House - ‬7 min walk
  • ‪Nướng 86 - ‬5 min walk

About this property

Diamond Westlake Suites

Lakefront Hanoi aparthotel in Tay Ho with 2 restaurants
Diamond Westlake Suites offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch LCD televisions come with satellite channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 167 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride on the complimentary shuttle, which operates within 1 kilometers.
Grab a bite at one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English, German, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 1 kilometres
  • Free shopping centre shuttle

Family friendly

  • Children stay for free (see details)
  • Children's pool
  • Playground

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Toaster oven
  • Cookware/dishes/utensils
  • Paper towels
  • Cleaning supplies
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 250000 for adults and VND 150000 for children
  • 2 restaurants
  • 1 poolside bar
  • Dining table
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Bed sheets provided
  • Alarm clock
  • Rollaway/extra beds: VND 800000.0 per day

Bathrooms

  • Combined shower/bath
  • Hairdryer
  • Shampoo
  • Soap
  • Slippers
  • Free toiletries
  • Towels provided
  • Toilet paper

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 55-inch LCD TV with cable/satellite service
  • Pool or billiards table
  • Games room
  • DVD player
  • CD player
  • TV in a common area

Outdoor areas

  • Terrace
  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Corner/local shop
  • Restaurant dining guide

Location highlights

  • On the lake
  • In the city centre

Things to do

  • Fitness centre
  • 2 outdoor tennis courts
  • Mini golf on site
  • Basketball on site
  • Golf driving range on site
  • Racquetball/squash on site
  • Tennis on site
  • Bike hire on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 167 rooms
  • 5 floors
  • 8 buildings
  • Built in 1998
  • Eco-friendly cleaning products provided

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 800000.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Sedona Hanoi
Sedona Suites Aparthotel
Sedona Suites Aparthotel Hanoi
Diamond Westlake Suites Aparthotel Hanoi
Sedona Suites Hanoi Aparthotel
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Hanoi
Sedona Suites Hanoi
Diamond Westlake Suites Hanoi
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Aparthotel Hanoi

Diamond Westlake Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 265 out of 416 reviews" "
Rating 8 - Good. 111 out of 416 reviews" "
Rating 6 - Okay. 27 out of 416 reviews" "
Rating 4 - Poor. 9 out of 416 reviews" "
Rating 2 - Terrible. 4 out of 416 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sung Min

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Pilwon

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Kristi, vancouver

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the room was gorgeous, and there's a ton to do nearby. I highly recommend choosing Diamond Westlake for your stay in Hanoi.
Stayed 3 nights in Sep 2024

10/10 Excellent

Camilla

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Ann-Marie

Travelled with family
Liked: Cleanliness, amenities
Large apartment, convenient for early morning departure to airport
Stayed 2 nights in Aug 2024

10/10 Excellent

Sung Min

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Tana

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Guest service was super nice. Our 3bedroom 2bathroom was really comfortable for our family of 5 adults and 1 kid.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The pool closes at 6:00pm. It is very important to consider. Far from places but to me it’s worth the quiet and ample room for my family.
Stayed 10 nights in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, room comfort
Amazing hotel in Hanoi
Have stayed her many times and always enjoy the hotel. Quiet, accommodating, great location and easy in and out.
Stayed 5 nights in Jun 2024

10/10 Excellent

Mai

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed ours stayed and will be coming back
Stayed 3 nights in Jun 2024

10/10 Excellent

Timothy, Brewster

Stayed 3 nights in May 2024

6/10 Okay

william

Business traveller
Liked: Cleanliness
Disliked: Amenities
I was surprised by how stubborn their sales team is,how they ignore customer’s requirement like they don’t care at all.
Stayed 2 nights in May 2024

10/10 Excellent

Monique

Liked: Cleanliness, room comfort
Perfect for a relaxing stay in Hanoi.
Very comfortable apartment with a fabulous pool away from the very hectic old quarter. Perfect place for some respite from the city centre. Very plentiful breakfast and very friendly staff. Will happily return.
Stayed 5 nights in May 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
맛있는 조식과 편안한 휴식
호수 주변 산책과 함께 주변 맛집이 너무 좋은 여행지 베트남 여행시 우선 고려할 만한 방 3개 숙소. 조용하고 쾌적한 수영장, 테니스장, 헬스장, 맛있는 조식 강추할만한 호텔
Stayed 2 nights in May 2024

10/10 Excellent

YUEN YEE

Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Stayed 4 nights in Apr 2024

6/10 Okay

Tracy

Travelled with family
3 star accomm with good apartment size
Not a five start hotel, rooms were old with visible wear and tear, our first room smelt of cigarettes so we requested to change rooms which they accommodated! Great size rooms for families, equipped kitchen and washing machine was very handy! Staff lovely. Nice location if you’re ok with being out of inner Hanoi.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
All in one place to stay
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Chi

Stayed 4 nights in Apr 2024

10/10 Excellent

wendy

Stayed 3 nights in Mar 2024

10/10 Excellent

Thi Huyen Trang

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

YU HANG

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
excellent hotel
Stayed 5 nights in Mar 2024

10/10 Excellent

Jennifer Fang Ni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The environment was very nice. Away from the Old Quarter
Stayed 3 nights in Feb 2024

10/10 Excellent

I R

Liked: Cleanliness, room comfort
Just like coming home...
We used to live at DWS, so revisiting the place after four years was nice. Much to my surprise the staff actually remembered me and my family. Stayed at DWS twice during a two weel stay in Vietnam. First time I was given a single bedroom apartment and the second time I was put in a double bedroom apartment (as they ran out of single room units). The facility is old and reminiscent of a Singaporean resort complex from the 1980s, but it is clean and well-maintained. The apartments have been updated with modern features since the last time I was here. Thanks to the bad weather, all the exterior corridors were wet with moisture, so walking around between the buildings was not very pleasant. The breakfast buffet has remained the same over the last four years, which is a good thing, as it was and is still pretty decent. Thankfully, the artwork around the lobby has been updated, and the place looks much nicer. The shuttle buses to the city are pretty convenient. There are plenty of restaurants nearby that you could walk to, but the air quality and crazy traffic might make you think twice about doing so. The best part of the stay was the staff, who were always friendly and helpful.
Living room - 2xRoom unit
Master bedroom - 2xRoom unit
Stayed 3 nights in Mar 2024

10/10 Excellent

Neng

Stayed 1 night in Feb 2024