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ISTAY Hotel Apartment 5

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for ISTAY Hotel Apartment 5

1 Bedroom Apartment | City view
Superior Double or Twin Room, Kitchenette
Garden
Lobby sitting area
1 Bedroom Apartment | City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Washer
  • Parking available
  • Room service
  • Outdoor space
  • 24/7 front desk

Explore the area

Map
No.45 Alley 4 Dong me street, Me Tri ward, Nam Tu Liem, Hanoi
  • Keangnam Landmark Tower 72
    ‪15 min walk‬
  • Vietnam National Convention Center
    ‪4 min drive‬
  • My Dinh National Stadium
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

  • 35 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Courtyard view

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Kitchenette

Superior Double or Twin Room, Kitchenette

Superior Double or Twin Room, Kitchenette

  • Studio
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room, Kitchenette

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Superior Room, Kitchenette

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Air conditioning
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4.4 out of 5, Excellent, (8)
The price is AU$189
for 1 room
includes taxes & fees
5 Feb - 6 Feb
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About the area

Hanoi

A stay at ISTAY Hotel Apartment 5 places you in the heart of Hanoi, a 5-minute drive from My Dinh National Stadium and 6 minutes from Australian Embassy. .This aparthotel is 4.1 mi (6.6 km) from US Embassy and 5 mi (8.1 km) from Ho Chi Minh Mausoleum.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Keangnam Landmark Tower 72 - 15 min walk
  • Vietnam National Convention Center - 4 min drive
  • My Dinh National Stadium - 5 min drive
  • US Embassy - 6 min drive
  • Hoan Kiem Lake - 12 min drive

Getting around

  • Ga Thuong Tin Station - 19 min drive
  • Ga Hà Đông Station - 31 min drive
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪The Gioi Hai San - ‬2 min walk
  • ‪Artisée Cafe Deli - The Manor - ‬8 min walk
  • ‪Cộng Cà Phê - The Manor - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Cellini Cafe - ‬6 min walk

About this property

ISTAY Hotel Apartment 5

Central aparthotel with a rooftop terrace connected to the convention center in Hanoi
ISTAY Hotel Apartment 5 offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 58 air-conditioned rooms featuring fireplaces and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this aparthotel include concierge services, a hair salon, and discounted use of a nearby fitness facility.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
ISTAY Hotel Apartment 5 has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (VND 50000 per day; includes in/out privileges)
  • 24-hour return airport shuttle (surcharge)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Electric kettle
  • Rice cooker

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Pillow menu
  • Rollaway/extra beds: VND 150000.0 per night

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Toilet paper
  • Soap
  • Bidet
  • Towels provided
  • Shampoo
  • Slippers
  • Hairdryer

Living spaces

  • Fireplace

Entertainment

  • LCD TV with cable service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)
  • Mosquito nets

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • In the business district
  • In the city centre

Things to do

  • Fitness facilities nearby (discounted access)
  • Health club access nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 58 rooms
  • 8 floors
  • Built in 2017
  • Access via exterior cooridors

Activities

  • Fitness centre (discounted access)
  • Health club access

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: VND 300000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 150000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 300000 per vehicle (one-way)
  • Self parking fee: VND 50000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: VND 300000 (subject to availability)
  • Rollaway bed fee: VND 150000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

ISTAY Hotel Apartment 5 Hanoi
ISTAY Apartment 5 Hanoi
ISTAY Apartment 5
ISTAY Hotel Apartment 5 Hanoi
ISTAY Hotel Apartment 5 Aparthotel
ISTAY Hotel Apartment 5 Aparthotel Hanoi

ISTAY Hotel Apartment 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 18 reviews" "
Rating 8 - Good. 9 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

KEVIN

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

KEVIN

8/10 Good

IN GWON

Stayed 3 nights in Apr 2022

10/10 Excellent

IN GWON

Stayed 4 nights in Apr 2022

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
No room available
When we arrived to check into our prepaid studio apartment, they had no available room for us. They instead sent us to another hotel that was terrible and told us they'd be back to pick us up at 7am. We were in the lobby waiting until 7:30 when I asked if they were coming. They instead sent a car for us. Our Studio at IStay was as advertised and was nice enough. But for them to not have a room for us after we had spent all day traveling and were exhausted did not sit well with us. My wife and I were not happy.
Stayed 6 nights in Jun 2018

10/10 Excellent

kota

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
お湯が出なくなりました
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

YOUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 괜찮은 호텔
중,장기 숙박하기에 좋습니다. 일반 여행객이 사용하기에도 편한 호텔입니다.
Stayed 4 nights in Jul 2019

8/10 Good

sunghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나름 괜찮음.
나름 괜찮음. 출장이라면.. 다시 사용할게요^^
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
시설은 깨끗하고 좋았지만 아침식사가 나오지 않았습. 주변에 공동묘지가 있어서 저녁 늦게 걸어서 다니기에 불편함
Stayed 2 nights in Jun 2019

8/10 Good

Jaehoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 good
상태대비 가성비에서 매우만족합니다
Stayed 3 nights in Jan 2019

10/10 Excellent

jake

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location good staffs good facility i like here very much
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
日曜日の朝は、朝食付きで予約とってもありません。
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

SOONEUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 확인 요함
같은 이름의 숙박업소가 다섯개 정도 된다고 함. 내가 가고자 하는 지역과의 거리는 먼 거리여서 택시로 이동 하는 문제 가 있었으나 비교적 깨끗 하고 가격대비 훌륭한편 . 한국인들이 매우 많이 이용 하였음 .같은 이름의 숙박 시설 이용 할시 위치 확인 반드시 요함
Stayed 7 nights in May 2018

8/10 Good

Dongchan

Liked: Staff & service, room comfort
중심가와 가까와 위치는 좋았습니다 첫날부터 물이 안나와 밤에 다른방에서 샤워후 돌아오는 불편함이 있었고, 무엇보다도 make up room제도가 잘 되지 않아 아쉽습니다 싼 가격에 나름 좋았던 기억을 유지하려 합니다
Stayed 3 nights in Aug 2017