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Room type Options Nightly price Book
Club Room, 1 King Bed
Room with view
37 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Room, 2 Single Beds, Non Smoking
37 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite, 1 Bedroom
67 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room, 2 Single Beds
Room with view
37 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, Non Smoking
37.0 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, Non Smoking
37 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Single Beds, Non Smoking
37 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Suite, 1 King Bed
Room with view
123 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Suite, 1 Bedroom
112 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Suite, 1 King Bed
176 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Lakefront Hanoi hotel in Tay Ho with 2 restaurants

Popular property highlights

Free self parking
Free WiFi
24-hour business centre
Laundry facilities
Babysitting or childcare (surcharge)

A stay at Sheraton Hanoi Hotel places you in the heart of Hanoi, within a 5-minute drive of Ho Chi Minh Mausoleum and Dong Xuan Market. This family-friendly hotel is 2.4 mi (3.8 km) from Quan Chuong Gate and 2.8 mi (4.6 km) from Thang Long Water Puppet Theatre.

Treat yourself to a stay in one of the 299 guestrooms, featuring fireplaces. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at Oven D'or, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Hanoi? This hotel has 14854 square feet (1380 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 299
  • Number of floors - 18
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2004
  • Number of restaurants - 2
  • Conference space size (feet) - 14854
  • Conference space size (meters) - 1380
  • Number of meeting rooms - 10
  • Tennis on site
  • Number of outdoor pools - 1
  • Conference centre
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Parking (limited spaces)
  • Free self parking
  • Computer station
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Table football
  • Water dispenser
  • Couples/private dining
  • Designer stores on site
  • Vegetable garden
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Outdoor entertainment area
  • Coworking spaces
  • Vegetarian breakfast available
  • Rooftop garden
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese
  • Korean
  • Dutch
  • Vietnamese
  • Chinese (Mandarin)

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Sheraton Hanoi Hotel offers 299 accommodations with fireplaces and minibars. Beds feature Select Comfort mattresses. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Fireplace
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Sleep Number by Select Comfort mattress
  • TV size 37
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bathrooms: 1
  • Free WiFi (limited) device count 3
  • Number of beds 1
  • Housekeeping on request
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Closed-captioned TV
  • Lowered power points in bathroom
  • Visual fire alarm
  • Lever door handles
  • Wardrobe
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Oven D'or - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Hemispheres - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Lobby Lounge - Onsite coffee shop. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Bicycle rentals nearby
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Health or beauty spa nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Steam room in spa

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.31 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses wind and solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No cots (infant beds) available

Children stay free

Parking height restrictions apply

Service animals not allowed

One child stays free

Debit cards

UnionPay

Car recommended

Staffed front desk

Smoke detector

Renewable energy source - solar

Renewable energy source - wind

Children stay free - maximum age 4

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Airport shuttle fee: USD 120 per vehicle (roundtrip, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.31 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hanoi Hotel Sheraton
  • Hanoi Sheraton
  • Hanoi Sheraton Hotel
  • Hotel Sheraton Hanoi
  • Sheraton Hanoi
  • Sheraton Hanoi Hotel
  • Sheraton Hotel Hanoi
  • Sheraton Hotel Hanoi Hotel
  • Sheraton Hanoi Hotel Hotel
  • Sheraton Hanoi Hotel Hanoi
  • Sheraton Hanoi Hotel Hotel Hanoi

We should mention

Pool access available from 6:00 AM to 7:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is recommended for transportation to and from this property.

Free in-room WiFi has a 3-device limit.

Parking height restrictions apply.

Awards & Affiliations

  • Green Globe
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