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Mercure Inverness Hotel

4.0 star property

Photo gallery for Mercure Inverness Hotel

Exterior
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
City view from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Church Street, Inverness, Scotland, IV1 1DX
  • Inverness Castle
    ‪7 min walk‬
  • Inverness Cathedral
    ‪8 min walk‬
  • Eden Court Theatre
    ‪10 min walk‬
  • Inverness (INV)
    ‪18 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Compact)

In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed (Compact)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed, View

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed, View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 21.0 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Inverness

With a stay at Mercure Inverness Hotel in Inverness (Inverness City Centre), you'll be within a 10-minute walk of Inverness Castle and Victorian Market. .This hotel is 0.2 mi (0.4 km) from Eastgate Shopping Centre and 0.6 mi (0.9 km) from Merkinch Local Nature Reserve.

What's nearby

  • Victorian Market - 2 min walk - 0.2 km
  • Inverness Visit Scotland Information Centre - 2 min walk - 0.2 km
  • Inverness Castle - 7 min walk - 0.6 km
  • Inverness Cathedral - 8 min walk - 0.7 km
  • Eden Court Theatre - 10 min walk - 0.9 km

Getting around

  • Inverness Station - 6 min walk
  • Inverness (INV) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Xoko - ‬2 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪Scotch & Rye - ‬2 min walk
  • ‪Hootananny - ‬1 min walk

About this property

Mercure Inverness Hotel

Hotel with a 24-hour front desk, a short walk to Inverness Castle
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 121 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, 33 Church St Brasserie, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
33 Church St Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 346 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service

Average

Uncomfortable bed - hard mattress and pillows. Sofa in the room has seen better days. Also very dark, could do with more than a few lamps to brighten it. Poorly soundproofed resulting in noise pollution from outside being very audible in the room. The room itself was nothing like the image used on Hotels.com to sell the room - Privilege Room?? Underprivilege room gives a better description. Check in staff polite and attentive, check out staff more interested in their conversation with colleagues. Unlikely to book this property again.
Stayed 1 night in Jan 2025

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Good breakfast with plenty choices.
Stayed 1 night in Jan 2025

10/10 Excellent

Adrian

Liked: Staff & service, amenities, property conditions & facilities
A lot of good pubs in the area
Stayed 1 night in Jan 2025

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the low price we paid

Room was spacious and clean. Comfy bed. Reception staff were friendly and efficient. Bar service was rather slow.
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Average

Stayed for one night, excellent location but it was let down by the noise levels due to the poor quality windows and the pillows which were really uncomfortable. My room was facing on to the main street so the noise when people were leaving the pubs was really bad and that was followed by lorrys doing deliveries. I realise these can't be helped but better quality windows to keep spund out wouldn't go a miss. The last time I stayed here it also had a pool area which was great but unfortunately thar has since closed so that was a slight let down.
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Ilona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was decent, but not enough light. Both room and bathroom were dark. Front desk staff was nice. Breakfast was decent. There was a variety of hot food and cold cuts. The location is perfect. Lots of restaurants and shops
Stayed 1 night in Jan 2025

4/10 Poor

Graeme

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Grubby, noisy
Stayed 1 night in Dec 2024

10/10 Excellent

Louise

Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Shower was stone cold, also awakened which felt like every 10 mins by staff member knocking on room doors for wake up calls
Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure hotel Inverness

Lovely hotel and staff were friendly. Location was perfect. Right in the middle of the town centre and a 5 minute walk from the train station. Apart from the musty smell as you walk into the hotel can’t fault it for anything w.
Stayed 2 nights in Dec 2024

8/10 Good

angela

Liked: Room comfort
Disliked: Property conditions & facilities

Needs refurbish

Slightly shabby decor. Parking cost £12 and chihuahua £15. Staff friendly. Bed comfy.
Stayed 1 night in Dec 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful premier room, does need some extra lighting as quite dark and only has 1 double light socjet so needs more or a usb socket.Other than that a beautiful comfortable room.Staff were wonderfully friendly especially the young girl on reception about 2pm on Saturday 21st December.Xmas decorations lovely 😍
Stayed 1 night in Dec 2024

2/10 Terrible

Louise

Stayed 1 night in Dec 2024

8/10 Good

Marc

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Fiona

Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed many times staff are excellent with my young son
Stayed 1 night in Dec 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for bars and restaurants .
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

IAN, Huntly

Liked: Cleanliness, staff & service, property conditions & facilities
Being dog friendly.
Stayed 3 nights in Dec 2024