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Mercure Inverness Hotel

4.0 star property

Photo gallery for Mercure Inverness Hotel

Exterior
Breakfast, lunch and dinner served
Exterior
City view from property
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Church Street, Inverness, Scotland, IV1 1DX
  • Victorian Market
    ‪2 min walk‬
  • Inverness Visit Scotland Information Centre
    ‪2 min walk‬
  • Inverness Museum and Art Gallery
    ‪2 min walk‬
  • Inverness (INV)
    ‪18 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Bathroom

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed, View

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed, View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 21.0 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Inverness

With a stay at Mercure Inverness Hotel in Inverness (Inverness City Centre), you'll be within a 10-minute walk of Inverness Castle and Victorian Market. .This hotel is 0.2 mi (0.4 km) from Eastgate Shopping Centre and 0.6 mi (0.9 km) from Merkinch Local Nature Reserve.

What's nearby

  • Victorian Market - 2 min walk
  • Eastgate Shopping Centre - 3 min walk
  • Inverness Castle - 7 min walk
  • Inverness Cathedral - 8 min walk
  • Eden Court Theatre - 10 min walk

Getting around

  • Inverness Station - 6 min walk
  • Inverness (INV) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Xoko - ‬2 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪Scotch & Rye - ‬2 min walk
  • ‪Hootananny - ‬1 min walk

About this property

Mercure Inverness Hotel

Hotel with a 24-hour front desk, a short walk to Inverness Castle
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 121 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, 33 Church St Brasserie, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
33 Church St Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12.00 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 344 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for bars and restaurants .
Stayed 3 nights in Dec 2024

8/10 Good

Dr Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice central location in easy walking distance of pubs, restaurants and shops. The hotel and room itself was of high quality so all good overall.
Stayed 3 nights in Nov 2024

10/10 Excellent

Miraj

Stayed 1 night in Nov 2024

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
Ideal location for Inverness, though a bit noisy in front rooms overlooking one of the busiest streets for nightlife
Stayed 4 nights in Nov 2024

8/10 Good

ANN MARGARET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location- easy to reach from both train and bus stations. The staff were good and the room was lovely.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
Plenty parking available, professional reception, excellent room and very clean with very comfortable bed. I had room service both nights and again it was professional and quick. Breakfast was hot and tasty with good selection. My only two small gripes were the curtains could do with some repair work on the runners and light switches next to bedside were in dire need of a clean. Next time I’m in Inverness I would definitely return.
Stayed 2 nights in Nov 2024

8/10 Good

Sinead

Stayed 1 night in Nov 2024

6/10 Okay

noreen

Noisy if at front
Noisy if at front of hotel. Spoke to staff and we got a room at the back for next night. Staff on reception excellent service. Thank you
Stayed 4 nights in Nov 2024

10/10 Excellent

Warner

Liked: Room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

robert

Liked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Nov 2024

2/10 Terrible

Karen

Travelled with family
Disliked: Staff & service, room comfort
Poor experience - don't recommend
We stayed here initially Friday evening. The issues began at 10pm when a couple began loudly arguing in a room nearby, this continue again in the early hours. Security were notified and this eventually stopped. We were booked to stay again Sunday and had to do so due to no refund option. Reception upgraded our room however this stay was worse than Friday. A couple began arguing at 1am until 5am when security eventually evicted them after I sent them several text messages reporting the arguing and fighting. Disappointed with this hotel and the way management deal with the issues. I would not recommend.
Stayed 1 night in Nov 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Karen

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

WILLIAM

Liked: Staff & service
Very nice hotel with friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Ian

Stayed 1 night in Nov 2024

8/10 Good

Stephen

Stayed 2 nights in Oct 2024

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Martyn

Liked: Staff & service
Disliked: Cleanliness
No bad room was dusty pretty standard staff were lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Leslie

Liked: Cleanliness
Room ok but a bit small. The card said "Dial 0 for reception", but there was no phone. My bugbear is having to pay for parking, even with a disabled badge. It's petty and money grubbing.
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Only one complaint: there were no electrical outlets anywhere near the bed. Plenty on the desk across the room, but no way to charge multiple devices that might be needed during the night without getting out of bed to do so.
Stayed 1 night in Oct 2024

6/10 Okay

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situé, accès facile à la gare et beaucoup de restos près de l'hôtel.
Stayed 1 night in Oct 2024