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Mercure Inverness Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Inverness Hotel

Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
City view from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Church Street, Inverness, Scotland, IV1 1DX
  • Victorian Market
    2 min walk
  • Coffee Affair
    1 min walk
  • Inverness Bus Station
    4 min walk
  • Inverness (INV)
    18 min drive

Room options

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Bathroom

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed, View

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed, View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 21.0 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

AC Hotel by Marriott Inverness

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (527)
The price is AU$143
for 1 room
includes taxes & fees
14 Jan - 15 Jan
AC Hotel by Marriott Inverness

About the area

Inverness

With a stay at Mercure Inverness Hotel in Inverness (Inverness City Centre), you'll be steps from Victorian Market and Inverness Visit Scotland Information Centre. .This hotel is 0.2 mi (0.4 km) from Eastgate Shopping Centre and 0.6 mi (0.9 km) from Merkinch Local Nature Reserve.

What's nearby

  • Victorian Market - 2 min walk
  • Eastgate Shopping Centre - 3 min walk
  • Inverness Castle - 7 min walk
  • Inverness Cathedral - 8 min walk
  • Eden Court Theatre - 10 min walk

Getting around

  • Inverness Station - 6 min walk
  • Inverness (INV) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Xoko - ‬2 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪Scotch & Rye - ‬2 min walk
  • ‪Hootananny - ‬1 min walk

About this property

Mercure Inverness Hotel

Inverness hotel in Inverness City Centre with a 24-hour front desk and a restaurant
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 121 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, 33 Church St Brasserie, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
33 Church St Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12.00 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 338 out of 1004 reviews" "
Rating 8 - Good. 355 out of 1004 reviews" "
Rating 6 - Okay. 174 out of 1004 reviews" "
Rating 4 - Poor. 95 out of 1004 reviews" "
Rating 2 - Terrible. 42 out of 1004 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for bars and restaurants .
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel
Good location. Was very convenient to the train station and where our tour pick up point was. Pubs w live music nearby. Restaurant was on the noisy side but good food. Breakfast was good. Bath mentors avail upon request. Staff helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay thank you x
Stayed 1 night in Sep 2024

6/10 Okay

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel could use some refurbishing, but was very clean. Noisy on the street side - lots of brawls outside the pubs! Also some rooms can be very hot in the summer.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities
Comfortable. Good location
Comfortable hotel w a convenient location. Restaurant was noisy but good food. I had the largest room w a river view, so was comfortable.
Stayed 1 night in Sep 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, room comfort
Need some attention to operations like lights
There was a lightbulb missing in one of the bedside sconces which limits lighting in the room. The phone worked in this room but on my previous stay several days earlier in another room, did not work. I was unable to contact reception desk. Should have a staff person directly assigned to check over such details.
Stayed 1 night in Sep 2024

6/10 Okay

Gary Leslie

Stayed 4 nights in Aug 2024

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth the money.
Booked a river view room but was given a street view room next to a main road.they supply ear plugs because of the noise of the drinkers on the night and road sweeper early in the morning.over all not worth the money and because of the noise only rates been a 2 star hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Good breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice room but too noisy
The service provided was excellent and the room looked as per the description. The room was also well cleaned. Unfortunately our room was located on the second floor and even though the window was closed we could clearly hear the Friday night festivities going on outside. The staff clearly knew this as one set (for a double room) of earplugs were provided which were essential to falling asleep. Earplugs are fine for a hostel dorm. It's not good enough when spending more than 200 GBP per night. Sadly, we won't be returning here.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in city center, walkable to lots of restaurants, pubs and shops. Would have definitely given a 5 star if it weren’t for the fire alarm going off at 5am one morning, making for a rough sleep one night.
Stayed 2 nights in Sep 2024

2/10 Terrible

Manisha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund pending
Bed bugs problem. We had rashes all over. Hotel promised to refund the total amount. Haven’t received the refund yet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Celine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice variety of breakfast choices. The rooms are comfortable.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
My room was not available at 2:30 when I arrived via train. Others had their rooms available. They let me keep my luggage in lobby secure. Found somewhere to eat. Too was noisy from 10 pm until 2 am with outdoors partying.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Well placed but overpriced
In the centre of Inverness, so well positioned. However, two nights cost us £24 in the carpark outside, which we thought belonged to the hotel, as we had to enter the reg on check in. The cost was not pointed out to us at the time! When I asked, jokingly whether the earplugs left on the bedside table were because the room was noisy, I was answered in all seriousness "yes!", the street outside can get noisy! There was no room available on the quieter riverside of the hotel. Inverness was great with lots of bars and restaurants and, as I said, the hotel was well placed, but it was very overpriced for what it is.
Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Liked: Amenities
Stayed 2 nights in Sep 2024

4/10 Poor

Dana

Travelled with partner
Disliked: Amenities, property conditions & facilities
The location was great, but the hotel was dingy and old. The phone and toilet did not work.The elevators were broken. The shower had no pressure. The tub was scary deep. Hard to get in and out. Very slippery. No fan in batbroom andour room smelled of mildew. We'll never stay again and will never recommend to anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were excellent! Great location with plenty of shopping and restaurants nearby. The parking situation is not great, very small lot and hard to get to. The beds were comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Stayed 1 night in Aug 2024

6/10 Okay

Jan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Property is conveniently located to the train and bus station's. Service staff were lovely. Our room was ok, a little dark and worn, bed was good, bathroom was very clean and nicely updated.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Hotel did not have air so we had window open. There was a lot of street noise from very late party goers and delivery and garbage collection very early in the morning.
Stayed 3 nights in Aug 2024

2/10 Terrible

Christopher

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and sick building in bad need of a renovation. Dirty inside and out
Stayed 2 nights in Aug 2024