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E&O Residences Kuala Lumpur

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for E&O Residences Kuala Lumpur

Front of property - evening/night
Outdoor pool, open 7:00 AM to 10:00 PM, free pool cabanas
Spa
Room amenity
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Washer
    Washer

Explore the area

Map
No. 1, Jalan Tengah, off Jalan Sultan Ismail, Kuala Lumpur, 50450
  • Changkat Bukit Bintang
    9 min walk
  • Pavilion Kuala Lumpur
    9 min walk
  • Kuala Lumpur Tower
    10 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive

Room options

View all photos for Two Bedroom King & Queen

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom King & Queen

  • 134 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom King & Twin

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom King & Twin

  • 134 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom King

In-room safe, blackout curtains, soundproofing, iron/ironing board

One Bedroom King

  • 105.8 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Twin

In-room safe, blackout curtains, soundproofing, iron/ironing board

One Bedroom Twin

  • 105 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Front of property
PARKROYAL Serviced Suites Kuala Lumpur
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The price is AU$143
for 1 night
includes taxes & fees
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About the area

Kuala Lumpur

A stay at E&O Residences Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Pavilion Kuala Lumpur and Suria KLCC Shopping Centre. .This aparthotel is 0.5 mi (0.8 km) from Kuala Lumpur Tower and 0.6 mi (1 km) from Jalan Alor.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Pavilion Kuala Lumpur - 9 min walk - 0.8 km
  • Suria KLCC Shopping Centre - 14 min walk - 1.3 km
  • Petronas Twin Towers - 16 min walk - 1.4 km
  • KLCC Park - 17 min walk - 1.4 km
  • Berjaya Times Square - 20 min walk - 1.7 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Raja Chulan Station - 3 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪Yahala Raja Chulan - ‬2 min walk
  • ‪La Juiceria Superfoods - ‬2 min walk
  • ‪Suzie Wong - ‬2 min walk
  • ‪Yoshifuku Japanese Dining - ‬1 min walk
  • ‪The Gardenman - ‬1 min walk

About this property

E&O Residences Kuala Lumpur

Aparthotel with free parking, a short walk to Pavilion Kuala Lumpur
E&O Residences Kuala Lumpur offers 200 air-conditioned accommodations with fireplaces and iPod docking stations. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include washers/dryers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 200 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchenettes are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Enjoy a range of recreational amenities, including a nightclub, an outdoor pool, and a sauna. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at the aparthotel's 2 coffee shops/cafes, or stop in at the grocery/convenience store. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this aparthotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Zenzero - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Languages

Chinese (Mandarin), English, French, Hindi, Indonesian, Malay, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Sauna
  • Steam room
  • Free pool cabanas

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Playground

Restaurants on site

  • Zenzero

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Water dispenser

Dining

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:30 AM: MYR 50 for adults and MYR 50 for children
  • 2 coffee shops
  • 1 bar
  • Manager's reception (free)
  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 250.0 per night

Bathrooms

  • Separate bath and shower
  • Rainfall shower head
  • Deep-soaking bath
  • Bidet
  • Towels provided
  • Slippers
  • Dressing gowns
  • Free toiletries
  • Hairdryer

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 42-inch LCD TV with cable service
  • Games room
  • Pay films
  • iPod docking station

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 1 meeting room
  • Computer station
  • Conference centre

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the city centre

Things to do

  • Fitness centre
  • Nightclub
  • Fitness facilities nearby (discounted access)
  • Yoga classes on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 200 rooms
  • Built in 2012

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 250.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 50 for children
  • Airport shuttle fee: MYR 350 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 350 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
Tax ID - Kuala Lumpur
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property Registration Number 2057-T

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

E O Residences
E O Residences Aparthotel Kuala Lumpur
E&O Kuala Lumpur
E&O Residences
E&O Residences Aparthotel
E&O Residences Kuala Lumpur
Kuala Lumpur Residences
Residences Kuala Lumpur
E&O Residences Kuala Lumpur Aparthotel
E O Residences Kuala Lumpur
E O Residences Kuala Lumpur
E&O Residences Kuala Lumpur Aparthotel
E&O Residences Kuala Lumpur Kuala Lumpur
E&O Residences Kuala Lumpur Aparthotel Kuala Lumpur

E&O Residences Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1087 reviews" "
Rating 8 - Good. 376 out of 1087 reviews" "
Rating 6 - Okay. 105 out of 1087 reviews" "
Rating 4 - Poor. 45 out of 1087 reviews" "
Rating 2 - Terrible. 26 out of 1087 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

BANU

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It is a badly maintained building. We changed rooms twice due to leaking showers and bidets, aircons not working, the safe didnt work. However, the saff are very friendly and accommodating. The location is not really great though.
Stayed 3 nights in Jul 2024

2/10 Terrible

mohamed

Stayed 4 nights in Jul 2024

2/10 Terrible

Johnny

Stayed 2 nights in Jun 2024

4/10 Poor

Asif M

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
E & O - Poor Management
Good : 10-15 minute walk to KLCC mall. Monorail stop within 3 minutes. Room spacious, clean, kitchen area fully fitted, microwave, washer and dryer, fridge etc. Swimming pool good. Bad : Booked room through Hotels.com. Paid for room for 6 adults. Management refused to provide extra beds. Tried to charge me £xx to use 2 beds for 4 nights. Would not negotiate/ compromise- told me to take it up with Hotels.com. I paid for 1 extra bed £xx and was given an extremely uncomfortable camp bed. Despite repeated requests for a proper bed or an extra or better mattress I was met with silence or empty promises. Gave up in the end. See photograph of camp bed £xx for this ? Really?? This issue meant that the stay was spoilt. I was told by one member of staff that this has happened before - why had Hotels.com and E&O not resolved previously. Why had I paid for a room for 6 adults and then received beds for 4. Poor service.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jayne

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Noorazam

Stayed 2 nights in Jun 2024

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, room comfort
Huge rooms, clean and tidy. Poor TV signal.
Stayed 5 nights in Jun 2024

10/10 Excellent

Henry

Stayed 2 nights in May 2024

2/10 Terrible

Suhaila

Travelled with family
Disliked: Cleanliness, room comfort
A terrible stay - do not book.
Avoid this hotel at all costs. Room Issues: - The microwave's open button is broken, making it unusable. - The pans are filthy and old, rendering them unusable due to hygiene concerns. - The cups have coffee stains; we scrubbed them properly before using. - The bathtub had hair in it, making it too disgusting to use. It was still there on the fourth day when we checked out despite 'daily housekeeping'. - There was no ironing board or iron, even after thoroughly checking all corners and cupboards. - The washing machine was faulty and required pressing the power button about 20 times before it worked. I called reception for maintenance but none arrived, until the button eventually worked. - The dryer was broken, and we had to go to reception on the third day to request a new one because I really needed to use it. - A leaky bidet caused a puddle in the bathroom, and we had to turn it off after every use. - The tap water tasted and smelled awful, even after boiling, so we only drank bottled water throughout our stay. - Although the bed appeared clean, the inner duvet was filthy when held against the light. I only saw this on the last night we stayed there 4D3N and threw the covers off the bed. Explains why I felt itchy for two days, yet I thought it was due to the dust levels outside (see attached pictures). Terrible service too - refer to Google reviews.
Stayed 3 nights in May 2024

10/10 Excellent

Gaudencio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to all the major attractions. Very clean and safe property.
Stayed 4 nights in May 2024

6/10 Okay

Maryam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It's frustrating that the room was promoted as having a king bed when it actually only had a queen bed. It's unclear what I'm paying for when I don't receive what was advertised. Additionally, being charged extra for additional towels and blankets seems excessive. Charging tourism tax during check-out instead of at check-in adds to the confusion. Overall, I'm disappointed with these unexpected charges and discrepancies in the room amenities. It's disappointing to see watermarks in the bathroom and bathtub. While it's nice to have a telephone in the room, it's frustrating when it's difficult to reach staff members by phone.
Stayed 2 nights in Apr 2024

8/10 Good

Ken, Auckland

Liked: Cleanliness, amenities
Overall location was good. The room itself was spacious and had plenty of amenities such as the washer and dryer. Only issue was the shower area - water didn't drain properly and the sealing probably needed to be redone as the sides were leaking after a shower.
Stayed 9 nights in Apr 2024

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property worth staying here handy for most thing a high class establishment
Stayed 2 nights in Apr 2024

2/10 Terrible

Shyamali

Travelled with group
Disliked: Room comfort
It was sucha unpleasant stay, first day the aircon wasn’t working at all and it was super humid. Followed by the next day, there was no water in the shower , had to wait till they fix at it till 5pm. I checked out the hotel 1 day earlier and left for good after all the hassle. Totally ruined my trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

Miad

Liked: Cleanliness, property conditions & facilities
A lovely residence in central KLCC location. A short walk from all the hustle and bustle. Only critique was that the Breakfast options were a bit limited (black tea and coffee only included) and only rich, savoury meal options which felt quite restrictive. Pool and gym facilities were great though. I really enjoyed my stay.
Stayed 8 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness

10/10 Excellent

Theng Yong

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Sehr schön und sauber
Das E&O Residence KL überzeugt auf ganzer Linie. Mit herausragender Sauberkeit, zentraler Lage und geräumigen, stilvollen Zimmern bietet es ein erstklassiges Erlebnis. Der atemberaubende Ausblick auf die Skyline und der schöne Pool verleihen dem Aufenthalt eine besondere Note. Das Personal ist stets zuvorkommend. Ein perfekter Ort für Luxus, Komfort und eine unvergessliche Erfahrung in Kuala Lumpur.
Stayed 5 nights in Dec 2023

4/10 Poor

Dan

Travelled with partner
Liked: Cleanliness
The bathroom has no electrical plugs and insufficient lighting-very inconvenient.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Good place to stay!
Good hotel at a nice location! Wanna go back there when I get a chance to go back to KL!
Stayed 1 night in Aug 2023

8/10 Good

Nur Isabella

Liked: Cleanliness, amenities, property conditions & facilities
The property feel a bit run down compare to the condition before covid. But overall still a good stay. The breakfast is not worth the money though. There are many other options around the property so it will not be hard to find other options.

10/10 Excellent

Amir

Liked: Cleanliness, room comfort
Excellent stay
Everything was perfect as usual with E&O. Loved the short stay. great walking accessibility to major POI, attractions, and restaurants.
Stayed 3 nights in Jul 2023

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing the Apartment was huge and the view was incredible. Everything is close by and walking distance to most attractions.
Stayed 3 nights in Jul 2023

8/10 Good

May

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and we like the unit design very well.
Stayed 1 night in Jul 2023

2/10 Terrible

Jason

Stayed 2 nights in Jul 2023