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DoubleTree by Hilton Hotel London Ontario

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity
27-inch TV with cable channels, pay films, MP3 dock
Lobby sitting area
Interior entrance
Room, 1 King Bed, Kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
300 King St, London, ON, N6B1S2
  • London Convention Center
    ‪7 min walk‬
  • Covent Garden Market
    ‪10 min walk‬
  • Budweiser Gardens
    ‪10 min walk‬
  • London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Kitchen

Room, 1 King Bed, Kitchen

Room, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms

  • 65 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible (Private Access)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Accessible (Private Access)

  • 65 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Private Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Private Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite

King, Suite

King, Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Private Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Private Floor)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Private Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Private Floor)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

With a stay at DoubleTree by Hilton Hotel London Ontario, you'll be centrally located in London, within a 10-minute walk of Victoria Park and London Convention Center. .This eco-certified hotel is 0.7 mi (1.1 km) from Budweiser Gardens and 0.7 mi (1.2 km) from Museum London.

What's nearby

  • Victoria Park - 6 min walk - 0.6 km
  • London Convention Center - 7 min walk - 0.7 km
  • Covent Garden Market - 10 min walk - 0.9 km
  • Budweiser Gardens - 10 min walk - 0.9 km
  • University of Western Ontario - 5 min drive - 3.6 km

Getting around

  • London, ON (XDQ-London Train Station) - 9 min walk
  • London, ON (YXU-London Intl.) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Queens Cafe - ‬7 min walk
  • ‪The Morrissey House - ‬3 min walk
  • ‪Crabby Joe's Tap & Grill - ‬2 min walk
  • ‪Coffee Culture - ‬3 min walk

About this property

DoubleTree by Hilton Hotel London Ontario

Eco-certified London hotel connected to the convention center, steps from London Convention Center
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 323 guestrooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including wireless internet access (surcharge) and concierge services. This hotel also features gift shops/newsstands, a hair salon, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton Hotel London Ontario has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transport

  • Uncovered valet parking on site (CAD 39.95 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Uncovered valet parking fee: CAD 39.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very straightforward process.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Katelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the pool, well maintained and clean.
Stayed 1 night in Dec 2024

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Black mold and noise
Check-in and out was easy. Front desk staff were fine. The bathroom was disgusting. There was orange and black mold in the bathtub, the sink tap dripped very loudly and the toilet tank lid did not fit the toilet. The walls were paper thin, we could clearly hear conversations from the room next door. We had to call down to the main desk at 4am because the room next door was being so loud. It did not appear that they did anything. We stayed on the 9th floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Alegra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, very nice and comfortable stay. We had no problem with our parking. Area did have homeless around and low income areas.
Stayed 1 night in Dec 2024

2/10 Terrible

Nayquana

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is being used as a homeless shelter Its good that they are prociding subsidized oldging for the needy but they shoild disclose and charge accordingly rather than top dollar
Stayed 1 night in Dec 2024

6/10 Okay

Holly

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friends night out
Room was dated. Lobby was dirty. Not worth the price. Was surprised of the condition, for a Hilton Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ali

Stayed 2 nights in Dec 2024

6/10 Okay

Colleen, Fredericton

Stayed 1 night in Dec 2024

6/10 Okay

Elmer

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Marieann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Allen

Liked: Property conditions & facilities, room comfort
Great place to stay
Clean and comfortable room
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 2 nights in Dec 2024

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The DoubleTree by Hilton in London, Ontario, is a solid choice for both business and leisure travelers. The hotel boasts spacious, clean rooms with comfortable beds, modern amenities, and a welcoming ambiance. Guests often rave about the warm cookies at check-in—a signature DoubleTree touch. The on-site restaurant serves a delicious variety of meals, and the staff are friendly and attentive. The location is convenient, situated near downtown attractions, shopping, and dining. While some areas, like the parking or older parts of the building, may feel slightly dated, the overall experience is pleasant and reliable. A great option for a comfortable stay in London!
Stayed 1 night in Dec 2024

8/10 Good

guang

Stayed 1 night in Nov 2024

8/10 Good

Maria

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay, the pillows and cold hot tub were our only complaints .
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as we were attending an event at RBC place, so we were able to come and go to our room. Then walk downtown
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024