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Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Sauna, hydrotherapy, aromatherapy, hot stone massages
Point of interest
Point of interest
2 restaurants, breakfast served
Children's activities

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7
  • Oakes Garden Theatre
    2 min walk
  • Clifton Hill
    2 min walk
  • Queen Victoria Park
    3 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Room options

View all photos for Premium Room, 2 Queen Beds, View (Niagara Falls View)

View from room

Premium Room, 2 Queen Beds, View (Niagara Falls View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View (Niagara Falls View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds (Walk In Shower)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds (Walk In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Premium Room, 1 Queen Bed, View (Niagara Falls View)

  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Blackout curtains, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View (Niagara Falls View)

View from room

Standard Room, 1 King Bed, View (Niagara Falls View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Standard Room, 1 King Bed, Balcony (Niagara Falls View)

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

View from room

Suite, 2 Bedrooms, View (Niagara Falls View)

  • Water view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, View (Niagara Falls View)

View from room

Premium Room, 1 King Bed, View (Niagara Falls View)

  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View)

  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed, View (Niagara Falls View)

  • Water view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Hot tub
Breakfast included
Restaurant
4.0 out of 5, Very good, (10924)
The price is AU$246
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Embassy Suites by Hilton Niagara Falls Fallsview

About the area

Niagara Falls

With a stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel in Niagara Falls (Clifton Hill), you'll be steps from Oakes Garden Theatre and 3 minutes by foot from Queen Victoria Park. .This casino hotel is 0.2 mi (0.4 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.

What's nearby

  • Clifton Hill - 2 min walk
  • Fallsview Indoor Waterpark - 3 min walk
  • Casino Niagara - 6 min walk
  • Fallsview Casino - 18 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Falls Avenue Resort - ‬1 min walk
  • ‪Sweet Jesus - ‬2 min walk
  • ‪SkyWheel - ‬9 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Boston Pizza - ‬4 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Hotel with 2 restaurants, steps from Oakes Garden Theatre
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers 234 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and refrigerators can be requested.
Recreational amenities at the hotel include a water park (surcharge), a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Stay in one of 234 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Relax at the full-service spa, where you can enjoy massages and facials. Gambling sorts can try their luck at the casino, while others may prefer a water park (surcharge) or a sauna. Additional features at this hotel include concierge services, an arcade/game room, and shopping on site. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.
Grab a bite to eat at The Rainbow Room, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Niagara Falls? This hotel has 7578 square feet (704 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
The Rainbow Room - This restaurant serves breakfast and lunch.
Prime Steakhouse - This steakhouse serves dinner only. Open daily.
Starbucks - Onsite coffee shop. Open daily.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free casino shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: CAD 24.95 for adults and CAD 14.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Rainbow Room
  • Prime Steakhouse
  • Starbucks

Things to do

  • Arcade/games room
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Arcade/games room
  • Fridge (on request)

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (7578 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino (95000 square feet of space)
  • Casino VIP room

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge (on request)

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from October 9 2024 to December 19 2024 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per night
  • 7.90 percent destination fee will be charged
  • Resort fee: CAD 18.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 24.95 for adults and CAD 14.95 for children
  • Self parking fee: CAD 40 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 542 out of 1826 reviews" "
Rating 8 - Good. 437 out of 1826 reviews" "
Rating 6 - Okay. 331 out of 1826 reviews" "
Rating 4 - Poor. 254 out of 1826 reviews" "
Rating 2 - Terrible. 262 out of 1826 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Stayed 3 nights in Jun 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location by the falls. Very clean and staff friendly
Stayed 2 nights in Sep 2024

2/10 Terrible

mariya

Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities
Loved the hotel and definitely get the balcony
Stayed 2 nights in Sep 2024

10/10 Excellent

Almond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, just the building need renovations, looks old. Clean, classy beautiful place and good staff!
Stayed 1 night in Sep 2024

8/10 Good

Prem Sarit

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked the location & staff service. Room facilities could have been better
Stayed 1 night in Sep 2024

4/10 Poor

Élissa

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property is very outdated, the toilet was broken, the elevator conditions are terrifying, the hotel itself is far from clean and we were lucky enough to have room neighbors blasting music till midnight.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosalie

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Our only negative was the size of the room. We could barely walk around the bed so retiring and getting up was a bit tight.
Stayed 1 night in Sep 2024

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Emmanuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i like the most is that everything was close and service was good the only thing i did not like is the fact there is no refrigirator in the room so it is hard to keep food
Stayed 2 nights in Sep 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the falls, we had a Fallsview room, which was nice, but was very outdated, especially the bathroom. Definitely needs a renovation. I did see signs that indicated they were in the process of renovating, hopefully they will finish sooner rather than later. The paint on the door in the bathroom looked like it had about 10 layers of paint on it, there is no fan in the bathroom, no light over the tub/shower so it’s a bit dark in there and there was mold/mildew on the grout on the shower walls and around the edge of the shower.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older well kept property that was very clean and we had great view of the falls as I would recommended a falls view room as you can also catch the fireworks which are every night at 10:00. The staff was great and we did not encounter any issues . My only slight regret is not reviewing the whole bill as it seemed to have some charges that I was not expecting or understood. My bad I guess .
Stayed 3 nights in Sep 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, except the bar fridge, which still had food in it from the last person who stayed. The staff was excellent very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Terry L.

Disliked: Amenities, property conditions & facilities
Just barely acceptable accommodations. Hotel is old and not updated.
Stayed 6 nights in Sep 2024

2/10 Terrible

Dhruv

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty curtains, Carpet in the room was not clean.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristi, Guntersville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is fantastic! We have already recommended this hotel to other travelers we’ve met.
Stayed 1 night in Sep 2024

8/10 Good

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024